Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Plano Subway® Restaurant at 2830 W 15th St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customer service experiences vary widely, with some praising friendly staff while others report rude and unhelpful interactions.
Food Freshness
Mixed reviews on food freshness; some customers enjoyed fresh ingredients, while others received expired or poorly made items.
Cleanliness
The cleanliness of the restaurant is inconsistent, with some customers noting a clean environment while others reported unsanitary conditions.
Operational Issues
Frequent complaints about incorrect hours of operation and issues with online orders, leading to customer frustration.
Staff Attitude
Several reviews highlight a lack of professionalism and poor attitude from staff, impacting overall customer satisfaction.
OO
oryan
Oct 15, 2025
1.0
The food didn’t look fresh, and the orange juice we took from the fridge was expired. The staff were not friendly and didn’t even apologize for it. When I asked to replace the juice, the worker just whistled at me to come take it. Totally unacceptable experience, such poor service and attitude.
EV
Elizabeth Virgil
Sep 12, 2025
1.0
It’s 9:30 and they closed the doors. The lady said they closed due to business being slow. What the heck???? Is that even allowed??????
CH
Chi H
Aug 31, 2025
5.0
Came in on 08/31/2025 at 7pm, was served by Veronica P., she is amazing as she was courteous and professional, absolutely deserved an acknowledgment.
The restaurant itself felt very nostalgic and very much like what subway was and should be.
Ordered a special of the day, oven roasted turkey, ingredients tasted fresh and order was made correctly.
Will definitely recommend and return if in the area!
SG
Shea G
Aug 7, 2025
1.0
I do not go there anymore at all
GK
Gallo Klaudio
Jun 30, 2025
1.0
I please an order to go, and it was one sandwich with less mayonnaise and less mustard, but I guess because I spend 5 dollars and it was a pick up, I didn't leave a tip.. I got a load of mayonnaise and mustard in my sandwich.. I 'm not sure if they think they will be having a job when people stop eating in this place