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Subway

2.8
(129 reviews)

Business Details

5960 W Parker Rd, Plano, TX
75093, United States
(972) 378-9488
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Plano Subway® Restaurant at 5960 W Parker Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
5960 W Parker Rd, Plano, TX
75093, United States

Hours

Reviews

2.8
129 reviews
5 stars
41
4 stars
13
3 stars
7
2 stars
9
1 star
59

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with stale bread, incorrect orders, and unsanitary conditions, including sightings of roaches.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, slow service, and frequent order mistakes.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables, unclean drink dispensers, and food safety concerns.

Employee Attitude

Customers expressed dissatisfaction with the attitude of employees, describing them as unmotivated, rude, and inattentive.
  • CC
    Chitex03
    Feb 7, 2026
    2.0
    This is one of the closer Subway locations near my home, but unfortunately the service and getting online orders correct has been inconsistent for the past several months. I rather prefer they make the sandwiches in front of me, but their online app is usually where the deals are offered. This leads to employee error in making the sandwich with the correct ingredients/sauces selected on the app and they “skimp out” of having enough ingredients into the sandwiches. Also, they seem to never have cookies ready to be purchased and are always out (typically around 6 or 7 PM, when store closes at 10). This points to lazy employees and/or management. I was going to purchase a $5 ft long chocolate chip cookie instead, but passed since the employee didn’t seem to want to be there and I didn’t want to inconvenience her. After reading the reviews and hearing about the roaches, it’ll be hard for me to return to this location.
  • JL
    john Lilly
    Feb 7, 2026
    1.0
    Food is fine, workers don't want to work
  • JS
    John Shearson
    Jan 3, 2026
    2.0
    Bread is stale and owner doesn't seem to care. Second time in a row. Buyer beware. Not good food.
  • MR
    MARIANO Ramirez
    Dec 19, 2025
    5.0
    Calidad Superior
  • AA
    Amy amy
    Dec 16, 2025
    1.0
    There was a roach problem. It needs to be handled, they were everywhere

Frequently Asked Questions About Subway

What is the address of Subway at Exxon Tiger Mart in Plano, TX?

The Subway is located at 5960 W Parker Rd, Suite 290, Collin, Plano, TX 75093, inside the Exxon Tiger Mart.

What are Subway's operating hours at this location?

Subway at Exxon Tiger Mart is open daily from 9:00 AM to 10:00 PM.

Brand Certified Facts from Subway

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Certified February 22, 2026Yext Knowledge Graph
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