Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Plano Subway® Restaurant at 5960 W Parker Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Many customers reported issues with stale bread, incorrect orders, and unsanitary conditions, including sightings of roaches.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, slow service, and frequent order mistakes.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables, unclean drink dispensers, and food safety concerns.
Employee Attitude
Customers expressed dissatisfaction with the attitude of employees, describing them as unmotivated, rude, and inattentive.
CC
Chitex03
Feb 7, 2026
2.0
This is one of the closer Subway locations near my home, but unfortunately the service and getting online orders correct has been inconsistent for the past several months. I rather prefer they make the sandwiches in front of me, but their online app is usually where the deals are offered. This leads to employee error in making the sandwich with the correct ingredients/sauces selected on the app and they “skimp out” of having enough ingredients into the sandwiches.
Also, they seem to never have cookies ready to be purchased and are always out (typically around 6 or 7 PM, when store closes at 10). This points to lazy employees and/or management. I was going to purchase a $5 ft long chocolate chip cookie instead, but passed since the employee didn’t seem to want to be there and I didn’t want to inconvenience her.
After reading the reviews and hearing about the roaches, it’ll be hard for me to return to this location.
JL
john Lilly
Feb 7, 2026
1.0
Food is fine, workers don't want to work
JS
John Shearson
Jan 3, 2026
2.0
Bread is stale and owner doesn't seem to care. Second time in a row. Buyer beware. Not good food.
MR
MARIANO Ramirez
Dec 19, 2025
5.0
Calidad Superior
AA
Amy amy
Dec 16, 2025
1.0
There was a roach problem. It needs to be handled, they were everywhere