Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Plano Subway® Restaurant at 5933 Dallas Pkwy brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted poor customer service, including rude staff and lack of attention to orders.
Food Consistency
Customers reported inconsistent food quality, with issues such as missing ingredients and poorly made sandwiches.
Cleanliness
Some customers noted cleanliness issues, including dirty tables and unsanitary conditions in the restaurant.
Order Accuracy
Many reviews mentioned problems with order accuracy, including missing items and incorrect preparations.
Positive Experiences
Despite the negative feedback, there were also positive comments about friendly staff and good food from certain employees.
II
Irina Ishchenko
Jan 23, 2026
5.0
This is the second time I've ordered sandwiches here,
and I want to say that this is the best Subway.
They don't skimp on meat or vegetables.
I always get takeout, and I can tear my mouth when I try to bite into it.
Everything is exactly as I ordered it, and even more.
I never regret the vegetables and meat.
The best sandwiches
MV
Maria Jose Vilchez
Jan 9, 2026
1.0
Voy a este subway porque me queda cerca y siempre está la lechuga muy fea, además la atención de la señora de edad es horrible, y mi pollo tenía resto de atún y le dije que no lo quería con ese atún y se molestó
BM
Bailey Mckillip
Nov 7, 2025
1.0
Pulled up 30 mins before closed and door was locked and the worker was hiding in the back after we tried opening the door, we come here all the time and are regulars but the past month this establishment is going down hill and hopefully replaced with a better fast food restaurant soon that has employees that care and a corporate that holds them responsible.
We came in 3 weeks ago to a women we greeted her and said hello she looked at both of us and flat out ignored us, that’s when my boyfriend asked how her day was and she finally decided to acknowledge us- we were the ONLY people in the restaurant.
Just bad service all around sadly.
SS
Suhani
Oct 28, 2025
1.0
I’ve been a regular at this Subway for a while, mainly because it’s convenient. I usually enjoy their promotions like the BOGO for $1 and always order a Veggie Delight made vegan (no cheese, no dairy sauces, and oil & vinegar on the side).
This location has repeatedly missed my notes, but this time was unacceptable. My order was leaking with oil and vinegar soaking through the brown bag. When I pointed it out, the employee said, “yeah, I know,” and offered no solution — even claimed they didn’t have containers, which turned out to be untrue. Another worker got involved but refused to fix just one sandwich while I ate the other during my short lunch break, insisting I return both.
Both sandwiches were clearly rushed — missing spinach, barely any veggies, and overall sloppy. I ended up spending most of my break waiting around instead of eating.
This shows a serious lack of attention, honesty, and customer care. I go here purely for convenience, but the way this was handled was frustrating and disrespectful of a paying, loyal customer’s time. Management really needs to step in — this isn’t the standard customers should have to settle for.
RG
Randy Griffin
Oct 18, 2017
4.0
Love Subway, the staff in this location was not the most friendly.
The Subway restaurant is located at 5933 Dallas Pkwy, #500, in the Proactive Group Shopping Center, Plano, TX 75093.
What are the Subway restaurant's opening hours?
The Subway restaurant is open every day from 9:00 AM to 10:00 PM.
What meals does Subway serve?
Subway serves breakfast, lunch, and dinner at this location.
What services does the Subway restaurant offer for ordering food?
You can order Subway's mouth-watering sandwiches via quick and easy app or online ordering, in-store dining, curbside pickup, and delivery.
Does this Subway offer catering services?
Yes, this Subway restaurant offers catering services for events and special occasions.
Can I dine in at the Subway restaurant?
Yes, the restaurant offers dine-in services for customers who wish to eat inside.
What are some nearby health and medical services close to the Subway at Dallas Pkwy?
Nearby health and medical services include ProActive Dental, East West Massage Studio, Dr. Carrie A. Turner, MD, and Doctors of Internal Medicine, providing convenient options for healthcare visits before or after your meal.
What relaxation and spa options are near the Subway restaurant?
Nearby you can find The Sculpt Lounge Med Spa and Halo Therapy Massage, offering wellness and relaxation services to complement your visit.
Are there any convenient stores or gas stations near Subway for quick errands?
Yes, 7-Eleven is close by, allowing customers to easily pick up convenience items or fuel during their Subway visit.
How can I view the menu and place an order for the Subway at 5933 Dallas Pkwy?
You can view the menu and place your order online via Subway's official menu website, accessible through https://subway.com/en-us/restaurant/43801-0/menu/.
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