Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Plano Subway® Restaurant at 5933 Dallas Pkwy brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.6
237 reviews
5 stars
100
4 stars
45
3 stars
34
2 stars
20
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, inattentive, or unhelpful.
Food Quality
Several customers reported issues with food quality, including stale bread, skimpy toppings, and incorrect orders.
Cleanliness
While some customers noted cleanliness, others reported dirty conditions, including trash on the floor and unkempt tables.
Order Accuracy
Many customers experienced problems with order accuracy, including missing items and incorrect sandwich preparations.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their friendliness and the quality of their food.
- BMBailey MckillipNov 7, 20251.0Pulled up 30 mins before closed and door was locked and the worker was hiding in the back after we tried opening the door, we come here all the time and are regulars but the past month this establishment is going down hill and hopefully replaced with a better fast food restaurant soon that has employees that care and a corporate that holds them responsible. We came in 3 weeks ago to a women we greeted her and said hello she looked at both of us and flat out ignored us, that’s when my boyfriend asked how her day was and she finally decided to acknowledge us- we were the ONLY people in the restaurant. Just bad service all around sadly.
- SSSuhaniOct 28, 20251.0I’ve been a regular at this Subway for a while, mainly because it’s convenient. I usually enjoy their promotions like the BOGO for $1 and always order a Veggie Delight made vegan (no cheese, no dairy sauces, and oil & vinegar on the side). This location has repeatedly missed my notes, but this time was unacceptable. My order was leaking with oil and vinegar soaking through the brown bag. When I pointed it out, the employee said, “yeah, I know,” and offered no solution — even claimed they didn’t have containers, which turned out to be untrue. Another worker got involved but refused to fix just one sandwich while I ate the other during my short lunch break, insisting I return both. Both sandwiches were clearly rushed — missing spinach, barely any veggies, and overall sloppy. I ended up spending most of my break waiting around instead of eating. This shows a serious lack of attention, honesty, and customer care. I go here purely for convenience, but the way this was handled was frustrating and disrespectful of a paying, loyal customer’s time. Management really needs to step in — this isn’t the standard customers should have to settle for.
- AAAnylaJun 15, 20251.0The guy gave me rancid philly meat and had an attitude the entire time no manager seemed to be present. I asked for light topping he gave me three thrown on the sandwich like he didn't give a flick"🙄 terrible haven't had such bad service or food since leaving Dallas.
- SHSigmond HendersonNov 17, 20195.0It's subway
Frequently Asked Questions About Subway
Where is the Subway restaurant located in Plano?
The Subway restaurant is located at 5933 Dallas Pkwy, #500, in the Proactive Group Shopping Center, Plano, TX 75093.
What are the Subway restaurant's opening hours?
The Subway restaurant is open every day from 9:00 AM to 10:00 PM.
What meals does Subway serve?
Subway serves breakfast, lunch, and dinner at this location.
What services does the Subway restaurant offer for ordering food?
You can order Subway's mouth-watering sandwiches via quick and easy app or online ordering, in-store dining, curbside pickup, and delivery.
Does this Subway offer catering services?
Yes, this Subway restaurant offers catering services for events and special occasions.
Can I dine in at the Subway restaurant?
Yes, the restaurant offers dine-in services for customers who wish to eat inside.
What are some nearby health and medical services close to the Subway at Dallas Pkwy?
Nearby health and medical services include ProActive Dental, East West Massage Studio, Dr. Carrie A. Turner, MD, and Doctors of Internal Medicine, providing convenient options for healthcare visits before or after your meal.
What relaxation and spa options are near the Subway restaurant?
Nearby you can find The Sculpt Lounge Med Spa and Halo Therapy Massage, offering wellness and relaxation services to complement your visit.
Are there any convenient stores or gas stations near Subway for quick errands?
Yes, 7-Eleven is close by, allowing customers to easily pick up convenience items or fuel during their Subway visit.
How can I view the menu and place an order for the Subway at 5933 Dallas Pkwy?
You can view the menu and place your order online via Subway's official menu website, accessible through https://subway.com/en-us/restaurant/43801-0/menu/.