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Subway

3.6
(239 reviews)

Business Details

5933 Dallas Pkwy, Plano, TX
75093, United States
(972) 378-3817
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Plano Subway® Restaurant at 5933 Dallas Pkwy brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
5933 Dallas Pkwy, Plano, TX
75093, United States

Hours

Reviews

3.6
239 reviews
5 stars
101
4 stars
45
3 stars
34
2 stars
20
1 star
39

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and lack of attention to orders.

Food Consistency

Customers reported inconsistent food quality, with issues such as missing ingredients and poorly made sandwiches.

Cleanliness

Some customers noted cleanliness issues, including dirty tables and unsanitary conditions in the restaurant.

Order Accuracy

Many reviews mentioned problems with order accuracy, including missing items and incorrect preparations.

Positive Experiences

Despite the negative feedback, there were also positive comments about friendly staff and good food from certain employees.
  • II
    Irina Ishchenko
    Jan 23, 2026
    5.0
    This is the second time I've ordered sandwiches here, and I want to say that this is the best Subway. They don't skimp on meat or vegetables. I always get takeout, and I can tear my mouth when I try to bite into it. Everything is exactly as I ordered it, and even more. I never regret the vegetables and meat. The best sandwiches
  • MV
    Maria Jose Vilchez
    Jan 9, 2026
    1.0
    Voy a este subway porque me queda cerca y siempre está la lechuga muy fea, además la atención de la señora de edad es horrible, y mi pollo tenía resto de atún y le dije que no lo quería con ese atún y se molestó
  • BM
    Bailey Mckillip
    Nov 7, 2025
    1.0
    Pulled up 30 mins before closed and door was locked and the worker was hiding in the back after we tried opening the door, we come here all the time and are regulars but the past month this establishment is going down hill and hopefully replaced with a better fast food restaurant soon that has employees that care and a corporate that holds them responsible. We came in 3 weeks ago to a women we greeted her and said hello she looked at both of us and flat out ignored us, that’s when my boyfriend asked how her day was and she finally decided to acknowledge us- we were the ONLY people in the restaurant. Just bad service all around sadly.
  • SS
    Suhani
    Oct 28, 2025
    1.0
    I’ve been a regular at this Subway for a while, mainly because it’s convenient. I usually enjoy their promotions like the BOGO for $1 and always order a Veggie Delight made vegan (no cheese, no dairy sauces, and oil & vinegar on the side). This location has repeatedly missed my notes, but this time was unacceptable. My order was leaking with oil and vinegar soaking through the brown bag. When I pointed it out, the employee said, “yeah, I know,” and offered no solution — even claimed they didn’t have containers, which turned out to be untrue. Another worker got involved but refused to fix just one sandwich while I ate the other during my short lunch break, insisting I return both. Both sandwiches were clearly rushed — missing spinach, barely any veggies, and overall sloppy. I ended up spending most of my break waiting around instead of eating. This shows a serious lack of attention, honesty, and customer care. I go here purely for convenience, but the way this was handled was frustrating and disrespectful of a paying, loyal customer’s time. Management really needs to step in — this isn’t the standard customers should have to settle for.
  • RG
    Randy Griffin
    Oct 18, 2017
    4.0
    Love Subway, the staff in this location was not the most friendly.

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Plano?

The Subway restaurant is located at 5933 Dallas Pkwy, #500, in the Proactive Group Shopping Center, Plano, TX 75093.

What are the Subway restaurant's opening hours?

The Subway restaurant is open every day from 9:00 AM to 10:00 PM.

Brand Certified Facts from Subway

Subway partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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