Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Plano, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1601 Custer Road for the ultimate SONIC experience!
Location
Hours
Reviews
4.2
925 reviews
5 stars
499
4 stars
236
3 stars
93
2 stars
31
1 star
66
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some items being overcooked or not fresh, while others praised the taste and freshness.
Service Issues
Numerous reviews highlighted poor service, including long wait times, incorrect orders, and unresponsive staff.
Cleanliness Concerns
Several customers noted unsanitary conditions and a lack of proper hygiene practices among staff.
Positive Staff Interactions
Despite service issues, some customers praised individual staff members for their friendliness and helpfulness.
Mobile Order Problems
Many reviews indicated problems with mobile orders, including long waits and incorrect items.
- FWFrank WoodyardJan 4, 20265.0Been here many times. Whoever made the lime slush with cherry knocked it out of the park IMHO.
- TBTl BlackOct 26, 20255.0Quick and tasty food!
- JBJames BagleyOct 23, 20251.0Worst Sonic ever with unchewable old tuff veggies. Half full fries etc..
- SGShayla GarrettOct 14, 20251.0They do not wear gloves and hair nets.
- SLShawn LaneOct 10, 20251.0Gave me a half filled order of tots, overcooked chicken and the wrong drink. Par for the course with sonic these days, I think it’s time we say goodbye to sonic drive in its clearly gone downhill