Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Plano, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 721 Jupiter for the ultimate SONIC experience!
Customer experiences with service quality are mixed, with some praising friendly staff and quick service, while others report rude employees and long wait times.
Food Quality
Food quality is inconsistent, with some customers enjoying fresh and hot meals, while others complain about burnt or undercooked items.
Order Accuracy
There are frequent complaints about incorrect orders and issues with the mobile app, leading to frustration among customers.
Cleanliness
The cleanliness of the location is a concern, with reports of filthy conditions and poorly maintained equipment.
IW
Ike Wang
Dec 5, 2025
5.0
Very nice gentleman who worked at 11:30pm today, even though I came in late and they are almost close, I still got amazing food and really really nice service. Will definitely come again!
SS
sadie
Nov 26, 2025
5.0
my strawberry cheescake master milkshake tastes like it was made by a real master, THANK YOU ZACH MASTER SHAKE MAKER!
JM
James Montgomery
Nov 9, 2025
5.0
The app takes it to another level! I get cheap half price drinks there all the time
JB
Jon Blackwell
Oct 13, 2025
3.0
Different sonics same bad food I don't get it. Burnt and old meat bacon hard as rock they don't do anything fresh anymore very disappointing
CC
Caitlin
Oct 1, 2025
1.0
Totally unprofessional and I will never be back to this location and I hope none of you ever go back.
At around 6pm on October 1st 2025 I will into a stall, push the button the whole thing shakes like its gonna fall off.
I order my first drink just fine.
Try to order the second drink a simple RT44 Sprite no Ice.
I have to tell the lady 3 times its a Sprite she kept saying all kinds of diffrent things so I raise my voice a bit so she can hear me.
She then decideds to YELL at me A SPRITE ROUTE 44 NO ICE!
I said calmly yes, It's not my fault you can't hear me. After that I just left because she kept screaming at me.
Instead of her having the decency to say this one isn't working let's try another.
Or instead of them being tested and fixed you have someone who's willing to Yell at your customers and cost you one for life and probably many more people.