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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Plano, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 6104 Chase Oaks Boulevard for the ultimate SONIC experience!
Customers frequently reported long wait times and unresponsive staff when trying to place orders.
Staff Attitude
There were mixed reviews about staff friendliness, with some customers praising individual employees while others noted rudeness and bluntness.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and poor food quality.
Food Quality
While some customers enjoyed the food, others reported cold or poorly prepared items, indicating inconsistency in food quality.
Positive Experiences
Despite the issues, several customers highlighted positive experiences with specific staff members and appreciated the quick service during less busy times.
LG
Laura G
2 days ago
5.0
Strawberry shake delicious
LT
Liam T
3 days ago
1.0
They took fifteen minutes and forgot the shake and then once they brought it they forgot the spoon only order 2 things and the place smelt like a dumpster
KC
Kia Carthran
Nov 25, 2025
1.0
11/25 around 10pm: I used the mobile app and ordered a pretzel. Realized that I forgot the FREE cheese sauce with my pretzel and when I rang the button, the guy said "it's okay this time but don't forget next time". Like what? It's a free cheese sauce just bring it out. And he was not the one that brought it out. The young lady that did our car hop service was very sweet. We asked her what his problem was and she said "he's just blunt". I told her he doesn't know how to talk to customers and she apologized on his behalf.
MM
Mo
Nov 23, 2025
1.0
Rude staff
LF
Leila Francis
Nov 15, 2025
1.0
Every single time I come here I ask for the same drink. Every single time I come here I ask for light ice, Every single time my cup is filled more than halfway with ice. Ridiculous.