Sonic Drive-In

3.9
828 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Plano, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 7925 Coit Road for the ultimate SONIC experience!

Location

Sonic Drive-In
7925 Coit Road, Plano, TX
75024, United States

Hours

Reviews

3.9
828 reviews
5 stars
381
4 stars
219
3 stars
89
2 stars
37
1 star
102

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with many waiting over 20 minutes for their orders.

Staffing Issues

Numerous reviews highlighted that the location is often understaffed, leading to long wait times and poor service.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and poor food quality.

Customer Service

While some employees received praise for their friendliness, many reviews noted rude or unhelpful staff interactions.

Management Concerns

Several reviews indicated a lack of effective management, with complaints about the overall organization and operational issues.
  • RW
    Ronnie Williams
    5 days ago
    5.0
    Deals on Friday thru app
  • LW
    Leslie Wooth
    Dec 23, 2025
    5.0
    Love 💕 that is just a drive inn.
  • MH
    Muhammad Hussain
    Dec 5, 2025
    1.0
    Absolutely horrible service, had to wait like 20 minutes just for one order of Ched R Peppers. And they also close down the kitchen 30 minutes before closing which is actually insane. They also took like 5 minutes to respond when we pressed the red button and it was the second attempt they responded on. Not mention that this is the third occurrence where bad experience has been experienced. Please hire more staff and give the manager a serious leadership check on how to maintain good service. I thought sonic is supposed to be fast food, not slow food.
  • CH
    CK Hello
    Nov 24, 2025
    1.0
    I have never had a bad Sonic experience ever at any locations and this one is very good on the quality of food! Unfortunately the service here is not good, and every time I have come here since March of 2023 until now, I have never been able to order my items after pressing the button in under 30 minutes. I will press the button and hear from no one, even when I see people inside and have made eye contact with a few. One time I sat and waited and it took 40 mins until I heard from anyone, even when I was the only car there 🤷 I have only waited one time (the 40 minute time) and all others I will have to leave as I cannot wait that long for a soda. Most other times I will sit and wait about 15 mins and give up. I love Sonic but if you’re not wanting to stay for an hour or so just order food, not counting the food prep times, I would avoid.
  • BB
    Bremarkel07
    Nov 21, 2025
    1.0
    Constantly understaffed you'll press the button and it can take up to 10 minutes for them to even check in on you And this is when it's slow Even then itll take upwards of 20 minutes for a corn dog there's like 3 sonics near by avoid this one