Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Plano, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 4025 Mapleshade Lane for the ultimate SONIC experience!
Location
Hours
Reviews
4.0
1,256 reviews
5 stars
611
4 stars
322
3 stars
140
2 stars
60
1 star
123
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported slow service, confusion with orders, and unresponsive staff.
Food Quality
Mixed reviews on food quality; some enjoyed the burgers and drinks, while others received incorrect or poorly prepared items.
Customer Experience
Several customers highlighted positive interactions with staff, but there were also complaints about rude management and unsanitary conditions.
Order Accuracy
Numerous complaints about incorrect orders and missing items, leading to frustration among customers.
- KMKieara MontgomeryDec 28, 20251.0Horrible service and food. My fries were soggy after asking for fresh fries, they remake them and pour the whole bottle of salt on them. Idk if they were trying to be funny but I was extremely unpleased. Spoke with the manager, who wasn’t the politest, and got a refund. Again, HORRIBLE SERVICE !!!
- MMmichelle maldonadoNov 22, 20251.0I have gone here 3 times and their card reader doesn’t work and they took my order back even tho i was already eating they didn’t try to get a manager to help or anything both times the cashier just stood there confuse
- GMGreg ManoskeOct 29, 20255.0Double smash is a very tasty burger.
- SSSloaneOct 28, 20252.0Usually is a great location! There was a long hair in my bag when I opened it, then my lid to my drink was not put on all the way and proceeded to spill when I picked it up.
- ASAmeen ShawwaOct 7, 20255.0I recently visited the OG Sonic location and had a decent experience overall. The burger was okay—not the best I’ve had, but it had that classic Sonic flavor. The fries were a bit greasy and I wish they had remembered the ketchup. However, I have to admit, I view this place through rose-tinted glasses because of all the great memories I've had here. The nostalgic vibe definitely adds to the experience. I’ll give it four stars, and I’ll be back to see if they can improve on those fries!