Service, Steaks and Standards - At Saltgrass Steak House we keep it simple and delicious. Every item on our menu is crafted in our award-winning scratch kitchen upholding our famous quality standards. Savor our Angus Beef steaks, tender BBQ ribs, our famous Shiner Bock beer bread or a slice of our famous Two-Fork Cheesecake that are made in house daily. Saltgrass offers an unforgettable experience for every guest including standout Happy Hour deals, large party accommodations and scrumptious Family Meal deals available for take-out. Make your next meal unforgettable with Saltgrass Steak House in Plano East.
Many customers praised the attentive and friendly service from various servers, highlighting specific staff members who made their experiences memorable.
Food Quality
While many reviews praised the steaks and other dishes as delicious and well-prepared, there were several complaints about inconsistency in cooking and food quality, including overcooked steaks and issues with specific menu items.
Atmosphere
The restaurant's atmosphere received mixed reviews; some found it warm and welcoming, while others noted issues with noise levels and cramped seating.
Customer Experience
Several customers reported positive experiences during special occasions, but there were also complaints about poor handling of reservations and customer service issues that detracted from their visits.
Value for Money
Customers expressed mixed feelings about the value for money, with some feeling the prices were justified by the quality, while others felt the food did not meet their expectations for the price.
TC
Tony Colon
1 day ago
4.0
Ordered an appetizer that never came. Waiter never came by to ask us if we wanted something to drink. I had points that I wanted to redeem and he forgot, had to get the manager to help. Food excellent, service poor.
MK
Michael Knutson
5 days ago
5.0
I go to saltgrass quite a bit for work. I want to try this new one that opened up and we haven’t had a chance to so I took me and my family here and we want to see how it was. I really liked how the aesthetics was cause it’s a whole lot nicer than the one that they have close to the 635 and 75.
The stuff here was really nice and extremely friendly as they described a lot of the happy hour deals as well as some of the appetizers they even put up with a lot of of the questions that we had because I’ve actually never been here during happy hour before so this is a little bit new for me.
The waiter that we had was extremely nice extremely good and one of the best waiters I think we’ve ever had. I wish that I could remember his name, but unfortunately, we do not remember at all
We really did like the appetizers that we had. We had the cheese fries and they were absolutely delicious and then we had that sirloin that we me and my wife shared as well as the gooey Hui, awesome macaroni and cheese that was great as well.
Since it was half hour, I got some holiday cheer shiner, and it was one of the best that I’ve had in a very long time. It was a whole lot better than the Mojito that my wife got.
Sadly, the burger that my daughter got was a little bit burnt and not great and we didn’t want to complain so we didn’t and my daughter didn’t really eat that night because she didn’t like the burger but overall of them that was an awesome experience
MB
Mandy Baglin
Nov 15, 2025
5.0
Bouchee Brown was our server today and he was amazing! Jumped right in and got me a gluten free menu and bread, and then was perfect in how he took care of our table! We really appreciated how respectful and polite he was!!
AB
Alpha Light Bearer
Nov 13, 2025
5.0
The waiter we had here was Sophia. She was, by far, the best waiter we've ever had the fortune to meet. She was exceptionally friendly, helpful, welcoming, and overall a very fun person — the highlight of the outing! Today was my grandma's 84th birthday, and she was also very pleased with how nicely Sophia treated us. And, while the food and atmosphere were nice, I want to focus my review on this lovely worker who clearly does her absolute best to give customers a pleasant experience. That effort really makes a difference. Hands down, 5/5 stars.
CC
Chloe
Oct 30, 2025
5.0
The service here is awesome! I ordered the range rattlers and found some hair on it, but it’s no big deal, maybe it just flew on there. I always come here, and it’s consistently great. Michael was an amazing server!
Frequently Asked Questions About Saltgrass Steak House
Does Saltgrass Steak House accept reservations?
Yes, Saltgrass Steak House accepts reservations for your convenience.
What are the regular dining hours for Saltgrass Steak House?
The restaurant is open from 11:00 AM to 9:00 PM Monday through Thursday and Sunday, and until 10:00 PM on Friday and Saturday.
Does Saltgrass Steak House offer delivery and pickup services?
Yes, they offer in-store pickup, curbside pickup, and delivery services.
What are the delivery hours for Saltgrass Steak House?
Delivery is available daily from 11:00 AM to 9:00 PM.
Is there a Happy Hour at Saltgrass Steak House? If so, when?
Yes, Happy Hour is Monday through Friday from 3:00 PM to 7:00 PM. It is closed on Saturdays and Sundays.
What are some specialty dishes offered at Saltgrass Steak House?
Specialties include Range Rattlers, Artichoke & Spinach Dip, Cowboy Ribeye, Two-Fork Cheesecake, and BBQ Baby Back Ribs among others.
What payment methods are accepted at Saltgrass Steak House?
They accept American Express, Cash, Discover, Mastercard, Travel Checks, and Visa.
Are there nearby hotels if I am visiting Saltgrass Steak House from out of town?
Yes, nearby accommodations include Hampton Inn & Suites Dallas/Plano Central, Holiday Inn Express and Suites, and Hampton by Hilton.
What other restaurants are near Saltgrass Steak House that I might visit?
Nearby restaurants include Joe's Crab Shack for seafood, Carrabba's Italian Grill for Italian cuisine, and Twin Peaks as an American restaurant and bar.
Is it convenient to shop nearby after dining at Saltgrass Steak House?
Yes, you can visit nearby stores like Ross Dress for Less, Party City, and PetSmart for a variety of shopping options.