Steak HouseAmerican RestaurantSeafood RestaurantSaltgrass Steak House
Service, Steaks and Standards - At Saltgrass Steak House we keep it simple and delicious. Every item on our menu is crafted in our award-winning scratch kitchen upholding our famous quality standards. Savor our Angus Beef steaks, tender BBQ ribs, our famous Shiner Bock beer bread or a slice of our famous Two-Fork Cheesecake that are made in house daily. Saltgrass offers an unforgettable experience for every guest including standout Happy Hour deals, large party accommodations and scrumptious Family Meal deals available for take-out. Make your next meal unforgettable with Saltgrass Steak House in West Plano.
Many customers praised the attentive and friendly service, particularly highlighting servers like JoJo and Kalia for their exceptional hospitality.
Food Consistency
There were mixed reviews regarding food quality, with several customers expressing disappointment over the lack of flavor and overcooked steaks, while others enjoyed their meals.
Atmosphere
The restaurant's atmosphere received positive feedback for being warm and inviting, contributing to an enjoyable dining experience.
Customer Experience
Some customers reported negative experiences related to service delays and feeling ignored, which impacted their overall satisfaction.
IN
Irish Naj
6 days ago
5.0
Fuimos a cenar en año nuevo . Y aparte de rico , nos atendieron super bien . 100% recomendado
MC
M's Craftbook
Dec 27, 2025
3.0
It was our first time here. Didn’t feel welcomed.
We had to wait for over half an hour for our food
Felt like they forgot about us
Then came the food
One item missing
Had to remind the server what he missed
Never going back again
Food was okay
But atmosphere and staff 👎
RA
Ragenna Avery
Dec 25, 2025
5.0
My husband and I had Christmas early dinner here today. It was busy but extremely well organized. We made reservations because of Christmas. Gregory was our server and he was amazing. Very professional, pleasant and accommodating. The food and service was excellent despite the holiday.
BW
Brian Weese
Dec 24, 2025
3.0
So I recently visited this location and the environment was cool. No complaints on that. I ordered the chicken Laredo with a side of Mac and cheese. It was a chicken breast with stuff on it. Wasn't sold with that. For the price you would thing the chicken would have some seasoning to it. It was a plain chicken breast. And the Mac and cheese was cicis pizza noodles loaded with Velveeta cheese. Nothing to rave about. I won't be back to any saltgrass. You get one shot.
DI
Debika Ingham
Dec 8, 2025
2.0
Atmosphere and service are great. The food is disastrous and it was the absolute worst meal I've ever received at a steakhouse restaurant.
Drink was undrinkable. So sweet, even watering down several times made it no more palatable.
Salad was swimming in dressing. Got about a third of the way through before giving up.
Steak was overcooked (asked for medium, it was well done) and had no seasoning or flavor and had no hints of broil or grill. It looked steamed - tried one bite and set it aside. Broccoli was waterlogged also with no favor. The 4 shrimp were tolerable. It's the only thing I finished that night.
Paid for it because the service staff are on point. Should have otherwise walked away.
Frequently Asked Questions About Saltgrass Steak House
What are the regular operating hours for Saltgrass Steak House in West Plano?
Saltgrass Steak House is open Monday through Thursday from 11:00 AM to 9:00 PM, Friday and Saturday from 11:00 AM to 10:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Does Saltgrass Steak House accept reservations?
Yes, Saltgrass Steak House accepts reservations, which can be made via their website.
Is delivery available from Saltgrass Steak House and during what hours?
Delivery is available daily from 11:00 AM to 9:00 PM through their website.
What pickup and delivery options does Saltgrass Steak House offer?
Saltgrass Steak House offers in-store pickup, curbside pickup, and delivery services.
When is happy hour at Saltgrass Steak House and are there any days it is closed?
Happy hour runs Monday through Friday from 3:00 PM to 7:00 PM. It is closed on Saturdays and Sundays.
What types of payment does Saltgrass Steak House accept?
They accept American Express, Cash, Check, Discover, MasterCard, Travelers Check, and Visa.
Does Saltgrass Steak House offer a kid-friendly menu or family accommodations?
Yes, the restaurant is kid-friendly and welcomes families with high chairs and a children's menu.
What are some specialties and popular dishes at Saltgrass Steak House?
Specialties include Range Rattlers, Artichoke & Spinach Dip, Seafood Fondeaux, Hill Country Salad, Texas Cheesesteak Sandwich, Cowboy Ribeye, Silver Star Porterhouse, and Two-Fork Cheesecake.
What nearby hotels are convenient for guests visiting Saltgrass Steak House?
Nearby hotels include Hyatt Place Dallas/Plano and Extended Stay America, which provide convenient accommodations close to the restaurant.
Are there other dining options near Saltgrass Steak House for variety?
Yes, nearby dining options include Roy's Sushi Restaurant and ZENSHI Handcrafted Sushi, perfect for guests seeking sushi near Saltgrass Steak House.
Is there a supermarket near Saltgrass Steak House for any grocery needs?
Yes, Tom Thumb supermarket is nearby, offering grocery and food delivery services for convenient shopping before or after dining.