Business Details
About
Steak HouseAmerican RestaurantSeafood Restaurant
Service, Steaks and Standards - At Saltgrass Steak House we keep it simple and delicious. Every item on our menu is crafted in our award-winning scratch kitchen upholding our famous quality standards. Savor our Angus Beef steaks, tender BBQ ribs, our famous Shiner Bock beer bread or a slice of our famous Two-Fork Cheesecake that are made in house daily. Saltgrass offers an unforgettable experience for every guest including standout Happy Hour deals, large party accommodations and scrumptious Family Meal deals available for take-out. Make your next meal unforgettable with Saltgrass Steak House in West Plano.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsAvailable
Location
Hours
Reviews
4.3
2,764 reviews
5 stars
1,712
4 stars
590
3 stars
205
2 stars
112
1 star
145
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the attentive and friendly service from various servers, particularly JoJo and Kalia, while some reported slow or disengaged service.
Food Quality
The food received mixed reviews; while many enjoyed the steaks and other dishes, several customers noted a decline in food quality and issues with incorrect orders.
Atmosphere
The restaurant's atmosphere was generally described as pleasant and welcoming, although some customers experienced issues with cleanliness and noise levels.
Customer Experience
Several reviews highlighted exceptional experiences during special occasions, but there were also complaints about poor service and management responses during problematic visits.
Pricing
Customers found the prices to be on the higher side, with some feeling that the quality did not justify the cost.
- SDSandy Davis2 days ago5.0Jojo was absolutely amazing. The staff and managers were attentive and went above and beyond. I really appreciated celebrating my special moment here. Thank yall.
- TMTarie MutemaNov 11, 20252.0I was so disappointed to be given what l ddnt order .l ordered Ribeye on the bone and the y gave me the ordinary ribeye steak.l ddnt enjoy it at all.
- FCFrank CotaNov 8, 20255.0Jo Jo was our server and provided exceptional and attentive service. Steaks were cooked to perfection, appetizers and bread delicious and fresh. Draft beer very cold. Great dining experience!
- JFJay FryNov 2, 20255.0I normally do not review chain restaurants. The food, apps, salad and beverages were all good as usual. However, our visit was made especially great because of Christine who waited on us. She was very professional, witty, and her timing was impeccable. We asked her to give us some time to enjoy our mushrooms before ordering our main courses. She did just that and all of the good came out perfectly and we never felt rushed - as some restaurants try to do these days. Thank you Christine for making our date night very enjoyable.
- DDDanaOct 24, 20252.0Food quality has gone down...100 bucks for lunch, Rib eye was very slender and dry for a 12 oz, they brought the WRONG potatoes, truffle fries tasted like McDonald's with saw dust, the other party had chicken fried chicken...he killed it...inwanted regular butter on my sweet potato but got the brown sugar....not a fan...
Frequently Asked Questions About Saltgrass Steak House
What are the regular operating hours for Saltgrass Steak House in West Plano?
Saltgrass Steak House is open Monday through Thursday from 11:00 AM to 9:00 PM, Friday and Saturday from 11:00 AM to 10:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Does Saltgrass Steak House accept reservations?
Yes, Saltgrass Steak House accepts reservations, which can be made via their website.
Is delivery available from Saltgrass Steak House and during what hours?
Delivery is available daily from 11:00 AM to 9:00 PM through their website.
What pickup and delivery options does Saltgrass Steak House offer?
Saltgrass Steak House offers in-store pickup, curbside pickup, and delivery services.
When is happy hour at Saltgrass Steak House and are there any days it is closed?
Happy hour runs Monday through Friday from 3:00 PM to 7:00 PM. It is closed on Saturdays and Sundays.
What types of payment does Saltgrass Steak House accept?
They accept American Express, Cash, Check, Discover, MasterCard, Travelers Check, and Visa.
Does Saltgrass Steak House offer a kid-friendly menu or family accommodations?
Yes, the restaurant is kid-friendly and welcomes families with high chairs and a children's menu.
What are some specialties and popular dishes at Saltgrass Steak House?
Specialties include Range Rattlers, Artichoke & Spinach Dip, Seafood Fondeaux, Hill Country Salad, Texas Cheesesteak Sandwich, Cowboy Ribeye, Silver Star Porterhouse, and Two-Fork Cheesecake.
What nearby hotels are convenient for guests visiting Saltgrass Steak House?
Nearby hotels include Hyatt Place Dallas/Plano and Extended Stay America, which provide convenient accommodations close to the restaurant.
Are there other dining options near Saltgrass Steak House for variety?
Yes, nearby dining options include Roy's Sushi Restaurant and ZENSHI Handcrafted Sushi, perfect for guests seeking sushi near Saltgrass Steak House.
Is there a supermarket near Saltgrass Steak House for any grocery needs?
Yes, Tom Thumb supermarket is nearby, offering grocery and food delivery services for convenient shopping before or after dining.