Pappalecco

Reviews

• SC

  Skai Chow

  5 days ago
  5.0
  My new fav café in Downtown Plano. It just opened recently in Jan, and they have gelato ice cream, paninis, croissants, and coffee/tea variations. But I think the coolest part is that you can upload any picture you want into their coffee machine, and it makes coffee art based on the image. 😄
• AC

  aria child

  Feb 14, 2026
  5.0
  Delicious gelato! One thing that makes this store stand out from others is the fact that the gelato mixes right in front of you. Talk about fresh. Great atmosphere. Even better customer service. The staff were very inviting and helpful.
• BB

  Ben Bankhammer

  Feb 13, 2026
  2.0
  I went with a large group of 12 people, we called in advance. I think we totally overwhelmed them because by the time we ordered and got our food (ten of us remained) it had been about 50 minutes. So obviously there is some teething problems there. The salad was fantastic, but it did take about 45 minutes for my sandwich, which was already made behind the glass. Most notable is that everyone in my party who got the chicken became ill, except for one person who saw the chicken was not cooked and did not eat it. I initially thought they were slow because they're still getting used to the flow of customers and that I would go back, but after the uncooked chicken I will not. The interior is really nice, as are the staff. It's just an unfortunate setup.
• MW

  MG Welch

  Feb 7, 2026
  5.0
  First timer and I will be back!!! Coffee is absolutely delicious. We purchased some chocolate chips cookies (they were warm and so good!), the gelato is so fresh!! We tried hazelnut, chocolate and strawberry. I can’t decide which was my favorite but they were all absolutely delicious! My husband had a blueberry muffin, super soft and as he said “yummy tasting!” What a gem we found. The people are super friendly. We will be back! It’s quite spacious inside as well.
• YM

  Youssef Moustafa

  Jan 31, 2026
  5.0
  Amazing café with a great atmosphere for studying or hanging out. It genuinely feels like a little spot in Italy. The coffee and food are excellent, I always get a latte and the Caprese with added avocado, and it’s easily the best pesto panini I’ve had in DFW. The staff is super friendly and helpful with recommendations, and the owner is often there making sure everything runs smoothly. Highly recommend checking this place out.

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