At Papa Johns Pizza in Plano, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Plano pizza for any occasion. Call us for pizza delivery in Plano or stop by 2300 14TH ST for carryout to order the best pizza in Plano, along with breadsticks, wings, and more!
Numerous customers reported issues with incorrect orders, including wrong pizzas and missing items.
Delivery Issues
Many reviews highlighted problems with delivery times, including late arrivals and cold food, often attributed to the use of DoorDash.
Customer Service
While some customers praised individual staff members for their helpfulness, many others experienced poor service and unprofessional behavior from management.
Food Quality
A significant number of reviews expressed disappointment with the quality of the pizza, citing issues like undercooked crusts and lack of flavor.
Cleanliness and Safety
Several customers raised concerns about food safety, including reports of food poisoning and unsanitary conditions.
LR
Lisa Richards
Feb 13, 2026
2.0
deeere,no
LL
L
Feb 13, 2026
5.0
My favorite pizza franchise. Loyal foodie to the Thin Crust.
Ordered one last weekend in store, the staff was nice and patient.
DW
Denise Winegard
Feb 4, 2026
1.0
Completely messed up order and gave me a box of pepperocini instead of chicken bites and on hold for 30 min with store and no one answered. Absolutely gross 🤮
JC
Joseph Chickering
Jan 31, 2026
1.0
I'm in the restaurant industry. Papa John's was my got to favorite! Thin meaty and cheesy. Couple pepperoncinis. And melted garlic butter. I will never order from ya'll again. I do get it vendors charging more. I'd pay more if your product wasn't so seriously this bad now. Sooooo disappointed. Sooooo sad!! Generic garlic butter, weak sauce on pizza. Basically overpriced and generic. I'd pay more for the original .
HK
hyung Kim
Dec 19, 2025
2.0
the pizza came quickly. and delivery was transfer by doordash. dasher made a stop between store and my home while i monitored gps. he say he was picking up other order. they didnt stay there long. but i dont trust doordash after tempering video i watch from youtube because of tip. so i was very insecure about order any delivery food. Pizza was okay when i check the pizza in the box but there was no sticker to show it wasnt open. i was disappointed when i found no sticker. can you please have papa john delivery not doordash and a sticker so i can feel secure that dasher have not open the box. Next time if I order again.
thank you.
this is first time order but not going to order again after driver transfer over to doordash.
What are the delivery hours for Papa Johns Pizza in Plano, TX?
Papa Johns Pizza delivers from 10:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
What time can I pick up my order from Papa Johns Pizza?
Takeout orders can be picked up from 10:00 AM to 10:00 PM every day of the week.
What services does Papa Johns Pizza offer?
They offer delivery, takeout, order ahead, lunch, dinner, and dessert services with no-contact delivery available.
Where is Papa Johns Pizza located?
Papa Johns Pizza is located at 2300 14TH ST, Ste 125, Plano, TX 75074, United States.
How can I order pizza online from Papa Johns in Plano?
You can order online for delivery or carryout at https://www.papajohns.com/order/viewStoreMenu/CARRYOUT/BUSINESS/1099 or through their mobile apps on iOS and Android.
Does Papa Johns Pizza in Plano have any nearby banking or financial services?
Yes, nearby you can find WELLS FARGO BANK for banking, Coinme for ATMs and currency exchange, Western Union for money transfer, and Liberty Tax for tax-related services.
Are there other dining options near Papa Johns Pizza?
Nearby dining options include Quiznos (sandwich shop), Cruzitos Cocina Mexicana (Mexican and seafood restaurant), Charleys Cheesesteaks, Jack in the Box, Wingstop, Taco Bell, Pizza Hut, and Jimmy John's.
What nearby services might a Papa Johns customer use before or after ordering pizza?
Customers might visit Supercuts or Style America for hair and beauty services, Tom Thumb supermarket for groceries, Donation Drop Spot thrift store, or Texas Print for printing and computer repair.
How can I check for Papa Johns specials and deals?
You can view specials and deals at https://www.papajohns.com/order/specials to find current promotions.
Does Papa Johns Pizza have an active social media presence?
Yes, you can find them on Facebook at https://www.facebook.com/144497315614673, Twitter @PapaJohns, and Instagram @papajohns.
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