Papa Johns Pizza

3.3
219 reviews
Get DirectionsCallWebsite

Business Details

2300 14TH ST, Plano, TX
75074, United States
(972) 423-3555
https://locations.papajohns.com/united-states/tx/75074/plano/2300-14th-st?utm_source=gmb&utm_medium=organic
GoogleFacebookInstagramTwitter

About

Pizza Restaurant
At Papa Johns Pizza in Plano, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Plano pizza for any occasion. Call us for pizza delivery in Plano or stop by 2300 14TH ST for carryout to order the best pizza in Plano, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
2300 14TH ST, Plano, TX
75074, United States

Hours

Reviews

3.3
219 reviews
5 stars
87
4 stars
38
3 stars
14
2 stars
13
1 star
67

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported receiving incorrect orders, including wrong pizzas and missing items.

Delivery Issues

Many reviews highlighted problems with delivery, including late arrivals, cold food, and issues with third-party delivery services.

Customer Service

While some customers praised individual staff members for their helpfulness, many others reported poor service and unprofessional behavior from management.

Food Quality

Several customers expressed dissatisfaction with the quality of the pizza, citing issues like lack of flavor, undercooked items, and poor presentation.

Cleanliness and Professionalism

There were complaints about the cleanliness of the establishment and unprofessional behavior from staff, particularly during busy times.
  • YY
    Yusif
    Nov 5, 2025
    1.0
    Honestly it was just one guy working when I placed the order of 2 pizzas, my pizza had more crust and barely any sauce and just had excessive cheese that were uncooked. Unfortunately they only had 1 Garlic Sauce and I ordered 2 online. But I'm glad the guy who worked there said I would get a refund for those. Tried it and it was not the best Papa John's pizza I've ever had. Why is there only one person working there? Orders kept coming in and I feel bad for the guy. Definitely not ordering to this Address again.
  • SS
    Spam Spam
    Oct 26, 2025
    1.0
    Unpleasant experience. Gave me the wrong pizza, went back, switched it even after i already opened it and drove halfway home and set it back for the other customer. Opened my pizza , Large Pepperoni with bacon, and there’s deadass 5 pieces of pepperoni and no barely any bacon. Not one to be picky but these folks got their thumb up their but.
  • ZL
    zØne Lone
    Oct 13, 2025
    1.0
    Will not order pizza here again. Very disappointed
  • AA
    Ace
    Sep 29, 2025
    1.0
    Slowest papa john i ever been
  • GB
    George Baltierrez
    Sep 29, 2025
    1.0
    I order an All The Meats pizza online and receive a regular cheese pizza. You hire YNs, you get YN service.
Read more reviews on Google

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Plano, TX?

Papa Johns Pizza delivers from 10:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.

What time can I pick up my order from Papa Johns Pizza?

Takeout orders can be picked up from 10:00 AM to 10:00 PM every day of the week.