Business Details
About
Pizza Restaurant
At Papa Johns Pizza in Plano, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Plano pizza for any occasion. Call us for pizza delivery in Plano or stop by 2300 MCDERMOTT RD for carryout to order the best pizza in Plano, along with breadsticks, wings, and more!
Details
- DeliveryAvailable
Location
Hours
Reviews
2.7
283 reviews
5 stars
85
4 stars
38
3 stars
11
2 stars
16
1 star
133
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and unresponsive management.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including wrong items and missing components.
Food Quality
Customers expressed dissatisfaction with the quality of food, citing undercooked pizzas, lack of toppings, and unsanitary conditions.
Delivery Problems
Several customers experienced issues with delivery, including late arrivals, incorrect orders marked as delivered, and unresponsive customer service.
Cleanliness Concerns
Multiple reviews mentioned unsanitary conditions in the store, including employees not wearing gloves and finding hair in food.
- CJCristian Don JuanOct 25, 20251.0Horrible experience. They are rude when you arrive, and take over an hour to get your order out. Avoid this place at all costs. Went in October 25th at 6pm
- SESabrina EdmundsonOct 19, 20252.0It’s sad that I’ve vile to a point to expect it & don’t leave tips until AFTER I check my pizzas. I always order EXTRA CHEESE & almost NEVER get it. I tip good with cash anytime they do actually put the extra cheese on though. I think I might have to start driving to a location farther out. These are supposed to be EXTRA CHEESE & there is hardly any on them 🤦♀️
- WDWilliam DavidsonSep 16, 20251.0Awful location. My order is always wrong. Says cheesticks but i get dry baked slices of plain dough? Either burnt toppings. Hair stuck in cheese mulitply times. Called for 2 hoyrs straight no one ever picked up. Wouldnt comp my 1 $6.99 pizza for the mistake they made. Do not go here. The store is not a pizza shop. Its a hangout employees have no store shirts on. Music with foul language playing. Employees hair is out and touching and scratching his head while making pizza. Will never ever order from this location where is the owner to see how his shop is being ran. Will def start ordering dominoes and these people need to be fired as its bringing the quality down. Definitely not quality work. This is the one on mcdermott next to the UPS store across from mcdonalds. Paid twice for same order they messed up
- NJNicole JordanSep 14, 20251.0I wish I could give zero stars. I ordered on app, papa tracker didn’t work, stood outside in Texas Heat for 30 minute, pizza arrived 30 minutes late and was ice cold. GARBAGE. Tried to calll call center, stayed on hold for over 30 minutes, they kept transferring me to the store that NEVER answered phone. All I want is my money back and I’m going to have to drive to the store to get refunded for my cold pizza.
- JPJuan PaganAug 31, 20251.0I ordered delivery through the app. After 45 minutes the app was showing that my order was delivered, but it wasn't. I had to call the store for them to redo my order. I wasn't too happy when the person I spoke with suggested that I could pick up my order when I had already paid a delivery fee and tipped the driver who never delivered my order. They did redo and delivered my order, but too much time had transpired. People pay special fees and tips for delivery for the convenience of not leaving their residence. I do not consider this delivery to be convenient. It's a shame they lost a customer, because the pizza is very good.
Frequently Asked Questions About Papa Johns Pizza
What are the delivery hours for Papa Johns Pizza in Plano, TX?
Delivery is available from 10:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Can I order pizza for carryout from Papa Johns Pizza at 2300 McDermott Rd?
Yes, takeout is available daily from 10:00 AM to 10:00 PM.
What services does Papa Johns Pizza offer?
They offer delivery, takeout, order ahead, dinner, lunch, and dessert services.
Where is Papa Johns Pizza located in Plano, TX?
It is located at 2300 McDermott Rd, Suite 100, Plano, TX 75025.
How can I order online from Papa Johns Pizza?
You can order online for delivery or carryout via their website or mobile apps linked at papajohns.com or through the Papa Johns app.
Which products are available at this Papa Johns Pizza location?
They offer pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
Does Papa Johns Pizza offer contactless delivery?
Yes, they provide no-contact delivery service for your safety.
Which nearby restaurants can I visit before or after ordering from Papa Johns Pizza?
Nearby dining options include Everest Indian Himalayan Restaurant and Bar, Napoli's Italian Restaurant, and Holy Frijoles Mexican Restaurant.
Are there convenient gas stations near Papa Johns Pizza for quick stops?
Yes, Texaco Station Plano, Shell, Texaco with Techron, and Circle K are nearby for fuel or convenience shopping.
What local businesses are near Papa Johns Pizza that customers might find useful?
Nearby businesses include The UPS Store 3858 for shipping, Minaya Beauty Spa for relaxation, and Master Kang's Martial Arts for fitness.