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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

4.0
(522 reviews)

Business Details

941 N Central Expy, Plano, TX
75075, United States
(972) 202-5382

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Plano is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
941 N Central Expy, Plano, TX
75075, United States

Hours

Reviews

4.0
522 reviews
5 stars
287
4 stars
101
3 stars
44
2 stars
33
1 star
57

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported poor service, including long wait times, incorrect orders, and staff indifference.

Food Quality

While some enjoyed the food, many found it inconsistent, with complaints about portion sizes, missing ingredients, and overall value for money.

Cleanliness

The restaurant was noted for being clean, but there were complaints about the state of the bathrooms.

Staff Friendliness

Some reviews highlighted friendly and helpful staff, but this was inconsistent across experiences.

Ordering Experience

Customers expressed frustration with the ordering process, particularly with the self-service kiosks and online orders.
  • GV
    Gleb Vinnik
    Feb 7, 2026
    5.0
    The new Caprese Focaccia is something to give a try if you like arugula. Good food quality for the price.
  • AT
    Amirah Turner
    Feb 6, 2026
    5.0
    Damien was amazinggggg! He was very kind, polite, intuitive, and respectful. He greeted me with a smile, and he listened to my problem and he went above and beyond to make me feel better about my order being messed up. I’m glad my order was messed up, because I got to meet him. He truly made my night, and he was such a gentleman. People like him are the reason I keep going. He reminds me of myself. It was easy to tell he’s a water sign 🥰. Anyways Panera you are blessed to have someone as great as him represent you! Oh and a shout out to Sheresa for also allowing my problem to be remedied immediately. She’s the reason I went back up there. They both deserve a raise 💞🥂💯
  • BS
    Bradi Schiller
    Jan 12, 2026
    2.0
    Very disappointing haven’t had this in a while. And what I ordered is not what I ordered. Probably won’t be coming back.
  • MM
    Michael Martin
    Jan 8, 2026
    2.0
    Staff flat ignored us
  • CM
    Charles Martin
    Dec 26, 2025
    3.0
    After placing an order at the self serve POS for squash soup with no pumpkin seeds plus other items, moved to get our cups. Four employees came up from the back to assist one person at the counter ahead of us. They realized he was there for a pickup order, they all went back into the kitchen. They completely ignored me and my husband though they all saw us. Finally one came back a few minutes later to give us our cups. When the order came, the soup still came with pumpkin seeds. Worst experience here.

Brand Certified Facts from Panera Bread

Panera Bread partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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