Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Plano is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.1
756 reviews
5 stars
422
4 stars
153
3 stars
58
2 stars
44
1 star
79
What are people saying?
AI-generated from recent customer reviews
Food Quality
While many customers enjoyed the food, there were multiple complaints about portion sizes being too small and food quality declining, including issues with incorrect orders and food hygiene.
Customer Service
Customer service experiences varied widely; some staff were praised for their friendliness and helpfulness, while others were criticized for rudeness and poor handling of orders.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty dining areas and unsanitary conditions in the kitchen and bathrooms.
Order Accuracy
Many customers reported problems with order accuracy, including missing items and incorrect food preparation, leading to frustration and dissatisfaction.
Atmosphere
The atmosphere was generally described as pleasant and suitable for dining or working, although some customers noted issues with noise and cleanliness.
- KDkadence dehartNov 17, 20255.0Nick pickle was so nice and helpful ! he was one of the nicest panera workers i’ve ever met ! :)
- SDSandra DavenportNov 11, 20255.0The soup & sandwich special is a great price. Got the broccoli cheese soup and chicken salad sandwich. My friend got the same. Really had good service and great food
- DZDua Ben zeglamNov 11, 20251.0I would give 0 stars. The lady that was preparing food did not have gloves on and when I asked how can she make food without gloves, she grabbed one that fill on the floor and she started to make my sandwich with that dirty glove. I complained to her manager and then she started to speak in Spanish with anger she through the food and the dirty glove. I pick to eat in Panera because I trusted their hygiene standards but that trust was broken today.
- SDSergio DominguezOct 29, 20253.0Cuando llegamos el comedor estaba sucio no habían recogido las mesas. Incluso las mesas que estaban disponibles no estaban limpias. Esperábamos que nos hablarán por nuestra comida . No escuchamos cuando hablaron y la comida ya estaba lista estaba tibia.
- IGIsun GOlkarparvinOct 18, 20251.0I visited this Panera location on October 18, 2025 at about 8:19 a.m. After placing my order I asked to add a side of bacon. The employee said “no,” and when I asked if it could be added to my previous order she said she couldn’t. I asked what I should do, and she told me I’d need to order something else, then get the bacon. When I asked for the manager (Carolina), she replied in a rude manner, telling me to “Google it” when I asked for the corporate number. I was disappointed by the poor customer service and would appreciate better training for how add-ons and manager interactions are handled.
Frequently Asked Questions About Panera Bread
Does Panera Bread in Plano accept reservations?
No, Panera Bread in Plano does not accept reservations.
What are the delivery hours for Panera Bread Plano?
Panera Bread Plano offers delivery from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 10:00 PM on Sundays.
What types of meals does Panera Bread Plano serve?
They serve breakfast, lunch, brunch, and dinner.
Does Panera Bread Plano offer online ordering and rapid pick-up?
Yes, customers can order online for rapid pick-up or delivery through their website or app.
What payment methods are accepted at Panera Bread Plano?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Can I dine in at Panera Bread Plano or is it takeout only?
Panera Bread Plano offers dine-in and pick-up services, but does not have a drive-thru or curbside pickup.
Where is Panera Bread located in Plano?
Panera Bread is located at 1900 Preston Rd, Suite 101, Plano, TX 75093, USA.
What nearby places can I visit after dining at Panera Bread Plano?
You can visit nearby places such as Yogurtland Plano for frozen yogurt, Kauboi BBQ & Izakaya for more dining options, or Williams-Sonoma for kitchen supplies and specialty foods.
Is there a convenient hair salon near Panera Bread Plano?
Yes, nearby hair salons include Devastyles Hair Restoration Clinic and Toni&Guy, where you can get hair restoration or styling services.
Are there any boutiques or gift shops close to Panera Bread Plano?
Yes, you can visit nearby boutiques and gift shops like Texanity, Mia Fiori, and Eden Lifestyle Boutique near Panera Bread Plano.