Brand Certified
McDonald's
3.5(1600 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
701 W Spring Creek, Plano, TX
75023, United States
Certified by McDonald's • Mar 01, 2026
(972) 517-7095
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
1,600 reviews
5 stars
636
4 stars
285
3 stars
229
2 stars
95
1 star
355
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised the friendly and helpful staff, others reported rude service and unprofessional behavior from management.
Order Accuracy
Multiple reviews highlighted issues with incorrect orders, missing items, and poor handling of complaints regarding order mistakes.
Cleanliness
Several customers noted that the location was clean and well-maintained, contributing positively to their experience.
Speed of Service
There were mixed reviews on service speed, with some customers experiencing long wait times, particularly during late hours.
Food Quality
Feedback on food quality was inconsistent, with some customers enjoying fresh and hot meals, while others reported stale or poorly prepared food.
- RDRoneisha DearFeb 23, 20265.0Robert went above and beyond to make sure I could get the best deal on my order. I appreciate how he made the adjustment and explained to me the current offer available. He was quick and helpful. He didn’t have to do any of that and he didn’t hold up the drive through even for a second. He is the example of a good customer service experience. That really made my night. Thanks Robert.
- JBJ BFeb 23, 20261.0Ordered sausage, egg and cheese biscuit. Only got sausage and biscuit.
- BBBertha BrownFeb 20, 20264.0I went here and the app do not say we have to get an apple pie and strawberry together it just dsy apple pie strawberry pie they guy would not give me two strawberry pies he mixes match it and he said they were different from other McDonald's if so why do they have the same special it don't say we have to mix match them hate going here but I was hungry
- AAAdnan AbduljaleelFeb 2, 20261.0This place has such a horrible customer service, this place employs doesn’t respect the customers, if I can I will give them 0 star,
- VTVoice of truthJan 17, 20261.0They don’t respect Jewish customs here as a simple mistake occurred in which they could’ve fixed when I ordered a sandwich. I came back around through the drive-through to get the proper sandwich when I informed them that it was important that I needed to make sure they did not put the Canadian bacon on my egg McMuffin. The lady confirmed it said OK and then brought me back a sandwich with bacon. I gave her the sandwich back and told her that I cannot eat pork and I please needed a sandwich with no bacon so she brought that sandwich smothered pork grease back to me after removing the pork and ask them to make me a fresh sandwich and they refused so I asked for a refund. If they cannot respect Jewish customs I will no longer be eating there.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 701 W Spring Creek in Plano, TX?
McDonald's is open 24 hours every day of the week.
Does this McDonald's location offer delivery service?
Yes, this McDonald's offers delivery, same-day delivery, and no-contact delivery services.
Is there a drive-thru available at this McDonald's?
Yes, the drive-thru is open 24/7 every day at this location.
What payment options are accepted at McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
How can I order food online from this McDonald's?
You can order online through their delivery URL or use the McDonald's app available on Apple and Android platforms.
Where is this McDonald's located?
It is located at 701 W Spring Creek, Plano, TX 75023, USA.
What services does this McDonald's location provide?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What nearby fast food restaurants are close to this McDonald's?
Nearby fast food options include Wendy's, Subway, Arby's, and another McDonald's.
Are there any nearby dessert or frozen yogurt places near McDonald's?
Yes, Bazaria Frozen Yogurt and Gelato Cafe and Yopping Frozen Yogurt & Ice Cream Cafe are nearby for dessert options.
Which local beauty salons are near McDonald's for customers to visit before or after eating?
Nearby beauty salons include Sisters & Kids Hair Braiding, Ashima's Salon, D Master Barber, Sir Louis Salon and Boutique, The Qi to Beauty, and Ant Wayne.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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