Brand Certified
McDonald's
3.6(912 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
6201 Independence Pky, Plano, TX
75023, United States
Certified by McDonald's • Mar 01, 2026
(972) 618-6627
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.6
912 reviews
5 stars
380
4 stars
173
3 stars
117
2 stars
64
1 star
178
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect orders, missing items, and food quality, leading to frustration.
Customer Service
Many reviews highlighted poor customer service, including rudeness, lack of acknowledgment, and unprofessional behavior from staff.
Cleanliness
Several customers noted that the location was dirty and not well-maintained, impacting their dining experience.
Speed of Service
While some customers experienced fast service, many others reported long wait times and delays in receiving their orders.
Food Quality
Customers frequently complained about cold food, poorly prepared items, and overall dissatisfaction with the quality of the meals.
- WWWollurJan 11, 20262.0It's always something with Uber Eats with this restaurant I dont know if they have a habit of saying screw it and just throw whatever in the bags this isn't the first time they've ever done this why is it hard to a Uber eats order correctly!? I ordered a Frappe and they just gave me a regular coffee waste of money and time
- MGMs. Frankie Lee GrantJan 8, 20261.0They don't understand English... I ordered in the driver thru but still had to drive back and go inside because my order was not right at all plus I asked for fresh french fries twice once in the driver thru and when I gad to come all the way back to the restaurant still was given old wrinkled up early ran down fries that look like they have been sitting underneath that light all day plus no pickles no onions please but they still put it on my two burgers the number nine combo meal just awful all the way around the food and the customer service
- CLCindy LopezDec 21, 20255.0The young lady with the pink/red hair is the BEST ICE COFFEE maker EVER!!! She literally made my day so much better by making the BEST Cold Ice coffee after visiting another store that made my order incorrect, made me wait 15 mins for another one, and still manage to make it terribly!!! So KUDOS to her! Btw her makeup and nails.... Perfect 👌🏼
- YWYuye WangDec 21, 20255.0Play area is clean.
- MMMaxwell McDonaldDec 10, 20255.0I live really close and and this is my go to McDonald’s always clean food is up to standard and the staff is friendly
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 6201 Independence Pkwy, Plano?
McDonald's at 6201 Independence Pkwy is open daily from 5:00 AM to 11:00 PM.
What are the drive-thru hours at this McDonald's location?
The drive-thru is available every day from 5:00 AM to 11:00 PM.
During what hours can I order delivery from this McDonald's?
Delivery service operates daily from 5:00 AM to 10:30 PM at this location.
What delivery and pickup options does this McDonald's provide?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's food using a mobile app?
You can order using the McDonald's App available for iOS and Android, accessible via the Apple App Store and Google Play Store links.
What payment methods are accepted at McDonald's on Independence Pkwy?
Accepted payment options include American Express, Apple Pay, Android Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's location offers a drive-thru service.
What nearby business can I visit for dance lessons near McDonald's?
Arthur Murray Dance Studio is nearby and offers dance and art classes, which you might check out before or after your meal.
Are there other dining options near McDonald's on Independence Pkwy?
Yes, nearby restaurants include Crescent Moon (Chinese and Asian cuisine), Golden Chick (fast food), and Jimmy's Burger & Grill.
What services are available near McDonald's for pet care?
Bentley's Dog Wash & Fine Grooming Spa and Advanced Veterinary Care of Plano are nearby options for pet grooming and veterinary services.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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