Location.com logo
Brand Certified

McDonald's

3.6
(1871 reviews)

Business Details

605 E 15th St, Plano, TX
75074, United States
(682) 503-2564
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
605 E 15th St, Plano, TX
75074, United States

Hours

Reviews

3.6
1,871 reviews
5 stars
774
4 stars
379
3 stars
271
2 stars
124
1 star
323

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including incorrect orders, rude staff, and slow response times.

Food Quality

Many reviews mentioned issues with food quality, such as cold items, incorrect orders, and unsatisfactory preparation.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions and maintenance issues, particularly in restrooms.

Staff Attitude

There were mixed reviews about staff friendliness, with some praising individual employees while others criticized overall staff behavior.
  • EM
    Edixon Daniel Marquez
    Feb 19, 2026
    5.0
    Muy buen servicio al cliente de parte de Tody y todo su equipo de trabajo, me atendieron muy bien, fue amable y servicial a la hora de atenderme por el drive-thru, son rápidos a la hora de preparar tu comida⭐️⭐️⭐️⭐️⭐️
  • JC
    JR Coto
    Feb 19, 2026
    1.0
    2 of the last 3 visits I've received the wrong item or something was missing.
  • LK
    Last Khan
    Feb 13, 2026
    5.0
    Great service by the man at the drive-thru order window and the woman at the pick-up window. I came around 10:15 am (Friday) and their service was excellent with a smile. Great people working here!
  • CG
    C G
    Feb 1, 2026
    3.0
    Used to be the best location but the man in the drive through and the ladies that give you the food at the last window don’t give you all of the food. And when you ask they make you seem like you’re a hassle. Please fix this issue, it’s almost as if they do it so they can keep the food. I hope that’s not the case.
  • JC
    Janella Cruz
    Jan 29, 2026
    1.0
    I am reporting the manager here for breakfast whose name is Amanda. She makes people feel like they’re trying to rob McDonald’s when they forgot to include the hash brown with the meal. We called numerous time and kept the receipt. And over a single hashbrown they give you the hardest time and make you feel like you’re the one at fault. Terrible management and attitude towards paying customers. We really like the hash brown and just wanted the one that was missed to be added to our new meal. As an extra. Mistakes happen just make it right instead of acting like you can do no wrong and the customer is lying. That’s exactly how it feels.

Frequently Asked Questions About McDonald's

What are the standard operating hours of McDonald's in Plano, TX?

McDonald's at 605 E 15th St, Plano, TX is open daily from 5:00 AM to 1:00 AM.

During what hours is the drive-through service available at this McDonald's location?

Drive-through service is available every day from 5:00 AM to 1:00 AM at the Plano location.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: