Brand Certified
McDonald's
3.6(2067 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
5004 State Hwy 121, Plano, TX
75024, United States
Certified by McDonald's • Feb 22, 2026
(972) 668-4040
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.6
2,067 reviews
5 stars
875
4 stars
406
3 stars
292
2 stars
122
1 star
372
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, leading to negative experiences.
Order Accuracy
Frequent complaints about incorrect orders and missing items, particularly in drive-thru and mobile orders.
Food Quality
Mixed reviews on food quality, with some customers receiving cold or poorly prepared items.
Cleanliness
While some noted cleanliness in the dining area, others reported hygiene issues, including a cockroach found in food.
Staff Performance
A few employees received praise for their friendly service, but overall staff performance was criticized for being inattentive and unhelpful.
- MLMz. Fatt LewisFeb 15, 20265.0Today was a good day... Food was fresh and hot... Shout out to Tequila for being so PATIENT, WONDERFUL and so KIND.... She made my day better....
- GGGiveMeDLou!Feb 12, 20264.0One of the better McDonald’s and the only one I go to if I’m in the area. Plain McDouble always hits just right after a long day and just needing something quick.
- SVSixto VargasFeb 11, 20261.0I was there today at 8:39pm and the guy that handed me my food didn't even said a simple hello not a single word came out of his mouth and he looked at me with like anger. Maybe he was having a bad day but that was very poor costumer service.
- BHBrenda HeFeb 8, 20262.0We’ve been here a lot of times. Like the location. We’ve bought a lot of happy meals so kids got the same toy. Without opening the toy I was asking if we could get a new one since we’ve got the same before. I was told it’s not allowed to change because my hands already touched it and have germs…. Can I understand that the employees here don’t have any germs on their hands when they put the toys in the box?
- NLNimrod LersFeb 2, 20261.0I don’t like when things are missing from my order. When i called them and explained, they preferred to hang the phone and run away from the problem. Then they just disconnected the phone It was on Monday-Feb-2nd between 19:30-20:30 If it was my business i would have fired all the people there, this is not how you run a business You had one job and you failed.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 5004 State Hwy 121, Plano, TX?
This McDonald's location is open daily from 5:00 AM to 2:00 AM.
Is McDonald's at this location open for delivery?
Yes, McDonald's offers delivery services 24/7 every day of the week at this location.
Does McDonald's have a drive-thru service and what are its hours?
Yes, the drive-thru is available daily from 5:00 AM to 2:00 AM.
What payment options are accepted at this McDonald's?
You can pay using American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order McDonald's food through a mobile app?
Yes, you can order using the McDonald's app available on both iOS and Android platforms.
What types of services does this McDonald's offer?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where can I find the full menu for this McDonald's location?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Which fast food restaurants are located near this McDonald's?
Nearby fast food options include Chick-fil-A, JC's Burger House, and Zio Al's Pizza & Pasta.
Are there any beauty salons close to McDonald's where I can get hair or spa treatments?
Yes, beauty salons nearby include Confetti Salon & Co, Pearl of the Moon, Classy and Sassy Salon-Plano Texas, and Mastaneh's Hair Salon.
What other dining options are near this McDonald's if I want to try different cuisines?
Nearby restaurants with different cuisines include On The Border Mexican Grill & Cantina, Madurai Mes (Indian), Wave Bowl (Korean/Asian), and Dream Kabob House (Mediterranean).
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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