Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported slow service, incorrect orders, and rude staff interactions, particularly during late hours.
Cleanliness
While some reviews noted cleanliness, others highlighted dirty tables and unsanitary conditions in the bathrooms.
Food Quality
Several customers expressed dissatisfaction with food quality, mentioning stale items and incorrect orders, while a few praised the freshness of their meals.
Customer Experience
Mixed feedback on customer service, with some praising friendly staff and others describing chaotic and unprofessional interactions.
FB
Flight Lounge Beats
3 days ago
1.0
For a fast food restaurant that’s been in business for 70 years, McDonalds is pathetic
JB
J B
4 days ago
1.0
Overcharges. Paid $5.51 for sausage egg and cheese biscuit. It's $4.86 at another location in Plano not too far away.
SG
Sydney Green
Feb 15, 2026
5.0
Nice, sweet manager fixed mistake
SR
Shafarion Romashyn
Feb 11, 2026
5.0
I stop here every morning before work. I always get the coffee and the oatmeal. Usually my order is correct but there has been a few times they don’t give the apples or raisins for the oatmeal or both.
What are the regular operating hours for this McDonald's location?
This McDonald's in Plano, TX is open daily from 5:00 AM to 12:00 AM, with Sunday opening at 5:30 AM.
What time does the drive-thru service operate?
The drive-thru is available Monday to Saturday from 5:00 AM to 12:00 AM, and on Sunday from 5:30 AM to 12:00 AM.
Can I order delivery from this McDonald's?
Yes, delivery is available daily from 6:00 AM to 11:00 PM with options including same-day and no-contact delivery.
What payment methods are accepted at this McDonald's?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a mobile app available for ordering McDonald's food?
Yes, you can order using the McDonald's App available on both iOS and Android platforms.
Does this McDonald's location have a drive-thru service?
Yes, this location offers a drive-thru for convenient ordering and pickup.
What type of services does this McDonald's offer?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Which nearby places can I visit before or after eating at McDonald's?
Nearby places include Avenue Salon Beauty for hair care, Capital One Bank for banking needs, and Haagen-Dazs ice cream shop for dessert.
Are there any other dining options near this McDonald's?
Yes, nearby dining options include Uno Due Go (pizza restaurant), Snuffer's (burgers and American food), and Panera Bread (coffee shop and bakery).
How can nearby retail and personal care stores complement a visit to McDonald's?
After dining, customers might shop for handbags at Keeks Buy + Sell Designer Handbags or get beauty treatments at Ira Diamond Hair Salon and Sara Salon nearby.
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