Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
940 reviews
5 stars
371
4 stars
196
3 stars
117
2 stars
60
1 star
196
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, unresponsive staff, and incorrect orders, leading to frustration.
Cleanliness
While some noted cleanliness, others reported dirty tables and unsanitary conditions in the bathrooms.
Food Quality
Feedback on food quality was mixed, with some enjoying their meals while others received stale or poorly prepared items.
Customer Experience
Several reviews highlighted poor customer service, including rude staff and lack of attention to customers.
- YCyurbis colmenarezJan 2, 20265.0Excelente
- RBRob B.Jan 1, 20265.0No doubt a great McDonald's to eat at. Great customer service and clean, superb environment. Top knotch. Thumps up to all employees, they make the management look good.
- TEThe EdgeDec 14, 20255.0Very nice mickey d's with fast service.
- KGKen GerberDec 10, 20251.0I have gone to this McDonalds 2 times late at night around 11:15 pm. Today being the last. It appears to be open, lights on. Go to drive thu and no one answers. No one seems to be in the store. Very frustrating. If closed turn off lights. Change hours that you are open. It's posted as midnight.
- BMB MooreNov 26, 20251.0This is the worst Mcdonalds experience I’ve ever had. I’m still confused at this moment. So I order from the app, give the guy my code over the speaker, I pull around and he waves me through. Whoever the man was at the drive through at 8:30 pm requested to see my bank account transactions after saying the receipt on the McDonald’s app wasn’t good enough “everybody has that” for about 5-10 minutes with my daughters in the back he continues to walk away until he quizzes me on my order that’s been sitting at the window the whole time. He gives it to me finally when a lady comes to tell me “we don’t have your order” I then told her I now have it. I requested there names as it’s the worst I’ve ever been treated, and after being threatened they closed the window. This is the worst fast food experience I’ve ever had and I would stay away from this place.
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location?
This McDonald's in Plano, TX is open daily from 5:00 AM to 12:00 AM, with Sunday opening at 5:30 AM.
What time does the drive-thru service operate?
The drive-thru is available Monday to Saturday from 5:00 AM to 12:00 AM, and on Sunday from 5:30 AM to 12:00 AM.
Can I order delivery from this McDonald's?
Yes, delivery is available daily from 6:00 AM to 11:00 PM with options including same-day and no-contact delivery.
What payment methods are accepted at this McDonald's?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a mobile app available for ordering McDonald's food?
Yes, you can order using the McDonald's App available on both iOS and Android platforms.
Does this McDonald's location have a drive-thru service?
Yes, this location offers a drive-thru for convenient ordering and pickup.
What type of services does this McDonald's offer?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Which nearby places can I visit before or after eating at McDonald's?
Nearby places include Avenue Salon Beauty for hair care, Capital One Bank for banking needs, and Haagen-Dazs ice cream shop for dessert.
Are there any other dining options near this McDonald's?
Yes, nearby dining options include Uno Due Go (pizza restaurant), Snuffer's (burgers and American food), and Panera Bread (coffee shop and bakery).
How can nearby retail and personal care stores complement a visit to McDonald's?
After dining, customers might shop for handbags at Keeks Buy + Sell Designer Handbags or get beauty treatments at Ira Diamond Hair Salon and Sara Salon nearby.