Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
925 reviews
5 stars
364
4 stars
193
3 stars
116
2 stars
59
1 star
193
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, particularly in the drive-thru, with some waiting over 15 minutes for their orders.
Food Quality
Several reviews mentioned issues with food quality, including stale fries and incorrect orders, leading to dissatisfaction.
Cleanliness
While some customers noted cleanliness, others reported dirty tables and unsanitary conditions, particularly in the bathrooms.
Customer Service
Customer service experiences varied widely, with some praising friendly staff while others reported rude or unhelpful interactions.
Operational Issues
Multiple reviews highlighted problems with order accuracy, broken equipment, and inconsistent hours of operation.
- CPChad Pursley5 days ago1.0They replaced people with machines and now the food takes forever.
- ACAlex CrouseNov 12, 20254.0Good breakfast
- TTTommyNov 11, 20255.0That’s why I eat there every day
- JGJanet Cristina Gutierrez GuerreroNov 2, 20251.0Pésimo servicio! Siempre es una desagradable experiencia la atención en las noches. Probablemente porque no soy americana ni blanca, puedo sentir el racismo en el aire, y lo más triste, que viene de alguien como yo. He tenido que soportar burlas e indiferencia al tener una duda o requerir de ayuda, cuando algo pasa con tu orden. No recuerdo el nombre de la señorita. En fin, solo recordar que hay otras maneras de ganar dinero dignamente cuando no tienes vocación de servicio.
- KKKaitlin KellyOct 15, 20251.0$2.15 for this. Absurd. Taking this to twitter. Yall remember when you’d Pay $.99 and get an ice cream cone that was actually an ice cream cone instead of this little dinky thing? I sure do. Not worth the price.
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location?
This McDonald's in Plano, TX is open daily from 5:00 AM to 12:00 AM, with Sunday opening at 5:30 AM.
What time does the drive-thru service operate?
The drive-thru is available Monday to Saturday from 5:00 AM to 12:00 AM, and on Sunday from 5:30 AM to 12:00 AM.
Can I order delivery from this McDonald's?
Yes, delivery is available daily from 6:00 AM to 11:00 PM with options including same-day and no-contact delivery.
What payment methods are accepted at this McDonald's?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a mobile app available for ordering McDonald's food?
Yes, you can order using the McDonald's App available on both iOS and Android platforms.
Does this McDonald's location have a drive-thru service?
Yes, this location offers a drive-thru for convenient ordering and pickup.
What type of services does this McDonald's offer?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Which nearby places can I visit before or after eating at McDonald's?
Nearby places include Avenue Salon Beauty for hair care, Capital One Bank for banking needs, and Haagen-Dazs ice cream shop for dessert.
Are there any other dining options near this McDonald's?
Yes, nearby dining options include Uno Due Go (pizza restaurant), Snuffer's (burgers and American food), and Panera Bread (coffee shop and bakery).
How can nearby retail and personal care stores complement a visit to McDonald's?
After dining, customers might shop for handbags at Keeks Buy + Sell Designer Handbags or get beauty treatments at Ira Diamond Hair Salon and Sara Salon nearby.