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McDonald's

3.9
(965 reviews)

Business Details

4005 W Parker Rd, Plano, TX
75023, United States
(972) 985-8499
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4005 W Parker Rd, Plano, TX
75023, United States

Hours

Reviews

3.9
965 reviews
5 stars
461
4 stars
197
3 stars
132
2 stars
59
1 star
116

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff are mixed; while some employees are praised for being friendly and efficient, others are reported as rude or inattentive.

Order Accuracy

There are frequent complaints about incorrect orders and missing items, leading to customer frustration.

Cleanliness

The restaurant is generally noted for being clean and well-maintained, contributing positively to the dining experience.

Speed of Service

Service speed varies; some customers report quick service while others experience long wait times, especially in the drive-thru.

Food Quality

Food quality is inconsistent, with some customers enjoying fresh and hot meals, while others report cold or poorly prepared food.
  • JT
    Jose True
    Feb 20, 2026
    5.0
    Lisa was one of the best employees we’ve ever had serve us at any McDonald’s. Her interpersonal skills were outstanding — she was kind, patient, and genuinely welcoming. We would definitely recommend coming here just to be helped by her. Unfortunately, we can’t say the same for some of the other employees, who spoke to her very rudely in front of us while she was being nothing but nice to everyone. Lisa truly stood out for all the right reasons. Still 5⭐️ just for Lisa
  • LM
    Lauriana McCuin
    Jan 8, 2026
    1.0
    Whoever is in charge of taking orders is doing a poor job. Why did i arrive before one car in the drive through to be told one moment and the other car comes later and gets their order ordered before mine. THIS LOCATION SUCKS.
  • MH
    Madison “Maddie” Hicks
    Jan 8, 2026
    1.0
    Checked to see if the store was open prior to arrival. Said they were open and closed at 11pm. I arrived and all of the lights were off and the drive thru screens weren't on.
  • JM
    Junius McCranley
    Jan 7, 2026
    3.0
    They don't blend the frappe good leaving chunks of ice at the bottom of the cups other than that there good.
  • ND
    Natali DZ
    Jan 5, 2026
    5.0
    Visited this McDonald’s recently and had a very good experience. The service was quick and friendly, the order was accurate, and the food was fresh and hot. The restaurant was clean and well-organized, which is always important. A convenient spot for a quick meal, especially if you’re in the area or stopping by with kids.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 4005 W Parker Rd, Plano, TX?

McDonald's at 4005 W Parker Rd, Plano, TX is open daily from 5:00 AM to 11:00 PM.

During what hours is the drive-thru service available at this McDonald's location?

The drive-thru is available every day from 5:00 AM to 11:00 PM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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