McDonald's

3.9
959 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4005 W Parker Rd, Plano, TX
75023, United States

Hours

Reviews

3.9
959 reviews
5 stars
456
4 stars
196
3 stars
132
2 stars
59
1 star
116

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported problems with order accuracy and slow service, particularly during peak hours.

Food Quality

While some customers praised the freshness and quality of the food, others experienced issues with cold or poorly prepared items.

Staff Attitude

Feedback varied on staff friendliness, with some praising the service while others noted rudeness and lack of attentiveness.

Cleanliness

The restaurant was frequently described as clean and well-maintained, contributing positively to the overall experience.

Drive-Thru Efficiency

Several reviews highlighted slow drive-thru service, with long wait times reported by multiple customers.
  • LM
    Lauriana McCuin
    4 days ago
    1.0
    Whoever is in charge of taking orders is doing a poor job. Why did i arrive before one car in the drive through to be told one moment and the other car comes later and gets their order ordered before mine. THIS LOCATION SUCKS.
  • MH
    Madison “Maddie” Hicks
    4 days ago
    1.0
    Checked to see if the store was open prior to arrival. Said they were open and closed at 11pm. I arrived and all of the lights were off and the drive thru screens weren't on.
  • JM
    Junius McCranley
    5 days ago
    3.0
    They don't blend the frappe good leaving chunks of ice at the bottom of the cups other than that there good.
  • ND
    Natali DZ
    Jan 5, 2026
    5.0
    Visited this McDonald’s recently and had a very good experience. The service was quick and friendly, the order was accurate, and the food was fresh and hot. The restaurant was clean and well-organized, which is always important. A convenient spot for a quick meal, especially if you’re in the area or stopping by with kids.
  • PA
    Patti L ay
    Dec 19, 2025
    3.0
    For the most part we've been happy with this location... It has changed in recent days: My husband was there early (about 6:30) to buy some breakfast sandwiches and a hot chocolate... The person who was at the drive thru (male, tall, dark hair, wearing glasses) asked 3x for a repeat ... 4 Egg McMuffins with sausage and a hot chocolate no whip... He was then told the hot chocolate machine wasn't ready yet ???? In frustration, husband drove off with nothing making sure he looked to see who was the attendant... A few weeks ago the same thing happened in store with basically the same type of order. Two #2 and two extra sandwiches with a decaf and hot chocolate no whip spoken 3x. We wound up with 3 sandwiches, decaf, no hash browns, no hot chocolate... It's ridiculous.... The individual needs to possibly be retrained or reclassified... As a result my husband will no longer patronize this location... I will only go late in the afternoon or early evening...

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 4005 W Parker Rd, Plano, TX?

McDonald's at 4005 W Parker Rd, Plano, TX is open daily from 5:00 AM to 11:00 PM.

During what hours is the drive-thru service available at this McDonald's location?

The drive-thru is available every day from 5:00 AM to 11:00 PM.