Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
2,246 reviews
5 stars
728
4 stars
400
3 stars
312
2 stars
182
1 star
624
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect or incomplete orders, often receiving missing items or wrong food.
Service Quality
Numerous reviews highlighted poor customer service, including rude staff and long wait times, particularly during drive-thru and mobile orders.
Food Quality
Several customers mentioned that the food was often cold, poorly prepared, or not up to standard, with specific complaints about fries and sandwiches.
Cleanliness
Feedback indicated that the restaurant's cleanliness was lacking, with reports of dirty tables and unsanitary conditions.
Staff Attitude
There were multiple mentions of unprofessional behavior from staff, including rudeness and lack of attentiveness to customers.
- RGRoxanne “Harlow” Gorena3 days ago1.0Ordered egg mcmuffuin instead got sausage mcmuffin. I was looking foreward to the Canadian bacon not sausage.
- AJAmir Janbakhsh6 days ago1.0I don’t know what’s wrong with this restaurant staff, they’re over staffed but still you have to wait a long time for even a small order, it seems they only care about those customers who dine in , you can feel the discrimination, terrible management , definitely not coming back …
- MHmichael hannaNov 16, 20255.0The mccafe machine works after midnight in a 24/7 store while other stores take it apart to clean it around 9 and stop serving mccafe's 4 hours before closing at 1am
- MMMary ManningNov 2, 20251.0There are no cashiers, they direct everyone to order at kiosks. I placed a mobile order for curbside pickup, I arrived and checked in in the app, and 15 minutes later still didn’t have food. I went inside to talk to a cashier, and had to wait to talk to a cook since they do not have cashiers. They told me I had never checked in in the app, which I did.
- JWJerm WormOct 31, 20251.0Placed an order on the app 30 minutes before breakfast was to be served. I pull up to drive thru and immediately an told that it will be 15 minutes before they could help me since they were changing over for breakfast. I was trying to tell her I ordered through the app. She never came back. I pulled up to window and she then says she never received the order, and to cancel it. I advised her that it has already went through and won't allow me to cancel. She then starts she didn't receive. The 2nd lady them tells me to get a refund I must contact the app? The app specifically states to contact the store. I pull back around then I am told that the system is down and I will be refunded. This whole process took an whole hour or more. Several customers pulled off during this time. At this time I still haven't received a refund. Funny how they can take your money but not give it back. Lesson learned. NEVER GO TO THIS ESTABLISHMENT!! Glad my cousin is an attorney. Will be taking legal action. This was totally unprofessional.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 400 Jupiter Rd, Plano, TX?
McDonald's at 400 Jupiter Rd, Plano, TX is open 24 hours a day, every day of the week.
Does this McDonald's location offer delivery service?
Yes, McDonald's offers delivery services including same-day and no-contact delivery.
Is there a drive-thru available at this McDonald's?
Yes, the McDonald's at 400 Jupiter Rd has a drive-thru open 24/7.
What payment options are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
How can I order McDonald's for pickup or delivery?
You can order via the McDonald's app available on iOS and Android, or use the online ordering website.
What services does this McDonald's offer on-site?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where can I find the full menu for this McDonald's location?
You can view the full menu online at the McDonald's official menu page linked in their profile.
Are there other fast food restaurants near this McDonald's at 400 Jupiter Rd?
Yes, Burger King is nearby, offering an alternative fast food option for customers in the area.
What convenience stores are located near this McDonald's?
Nearby convenience stores include Tetco, 7-Eleven, and Country Club Beverage, convenient for quick stops before or after visiting McDonald's.
Which gas stations can I find close to McDonald's at 400 Jupiter Rd, Plano?
There are several gas stations nearby, including Chevron, Valero, RaceTrac, and Exxon, useful for customers refueling while visiting.