Brand Certified
McDonald's
3.2(2266 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
400 Jupiter Rd, Plano, TX
75074, United States
Certified by McDonald's • Mar 01, 2026
(972) 509-0535
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.2
2,266 reviews
5 stars
735
4 stars
402
3 stars
314
2 stars
186
1 star
629
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and unprofessional behavior.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and overall dissatisfaction with order fulfillment.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty restrooms and unkempt dining areas.
Speed of Service
Customers frequently complained about slow service, particularly during drive-thru and mobile order pickups.
Food Quality
There were mixed reviews on food quality, with some customers praising freshness while others reported cold or improperly prepared items.
- DRDennis Rudloff3 days ago5.0Great customer service food was good I come here every Saturday morning
- RBRed White & BlueFeb 20, 20262.0, DEi location cant even get there employees to show basic customer service, why hire young rude girls , hire happy respectful girls, rude disrespectful people get jobs here cause thats who the manager and owner are rude disrespectful people.
- MSMatthew SeamanFeb 15, 20262.0I stop at various McDonalds and this one is consistently the worst. Slow service. Mistakes with orders
- JMjohn mcclungFeb 12, 20262.0They would not do my cash order on the inside. I had to go through the drive thru to get anything. That is terrible customer service!
- JJJeedJaad chukeaw (Jeed)Jan 25, 20261.0Bad on the service, i have an order but never arrived, i have to ask for it, and i did not get the whole stuff, i have to went to the couter and ask for a Dr pepr that i has oredred.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
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- Legal business name
- Hours of operation
- Phone number
- Official website