Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,063 reviews
5 stars
406
4 stars
244
3 stars
160
2 stars
64
1 star
189
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some praising friendly and attentive staff, while others report rude behavior and poor service.
Order Accuracy
Many customers express frustration over incorrect orders, missing items, and long wait times, particularly with mobile and drive-thru orders.
Food Quality
Food quality is inconsistent, with reports of cold or stale items, while some customers enjoy fresh and tasty meals.
Cleanliness
The cleanliness of the location is noted positively by some, but there are also complaints about unsanitary conditions in certain areas.
Atmosphere
The atmosphere is generally described as friendly, but some customers feel the service is rushed and impersonal.
- SRSamantha Rivera1 day ago5.0I just wanted to give a big shout out to crew member KYAA!! She does such an amazing job ! Very friendly and knows exactly what she's doing!!! Good job Kyaa and thank you so much 💓
- THTatum HuttonNov 16, 20251.0We came at 10:52 on a Sunday night and they said they were closed for night even though their hours say they close at midnight.
- JNJett NunezNov 1, 20251.0Ordered a 6 piece nugget happy meal. Got home and there was no chicken nuggets in the happy meal lol. Just fries, apples, and a toy. SMH
- ABAnnetta BoxOct 30, 20255.0Seriously friendly and helpful - always quick and good hot! I feel like they enjoy making sure I get fed quickly, happily and well! I will definitely go out of my way to frequent this location!
- MAMaegan AlexanderOct 21, 20255.0I do door dash so I go to a lot of McDonalds and observe the atmosphere, service, and operations of soda fountains. Today I am at this location as a customer. The service from staff is out of this world. The team service experience staff member is attentive to everyone she sees and so polite and helpful! Not only to customers but other workers. She is maintaing the lobby quickly and efficiently. I wish I could have caught her name. I sat in the lobby about 30 mins, she took orders, cleaned up the lobby. This is one of the cleanest stores. I just ordered a couple of items. The apple pie was on of the best I have had recently. It says a lot when the fountain area is clean and the soda is so crisp and fresh.I wouldn't normally review a McDonald's bit this location is impressive and it should be noticed for good food, cleanliness, and service.
Frequently Asked Questions About McDonald's
What are the general operating hours for McDonald's at 3957 Legacy Dr in Plano, TX?
McDonald's at 3957 Legacy Dr in Plano, TX is open daily from 5:00 AM to midnight.
Does this McDonald's location offer drive-thru service, and what are the hours?
Yes, this McDonald's has a drive-thru open daily from 5:00 AM to midnight.
Can I order McDonald's for delivery from this location?
Yes, McDonald's offers delivery daily from 5:00 AM to 11:30 PM. You can order online at https://mcdonalds.order.online/business/-5579.
What types of pickup and delivery services are available at this McDonald's?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Which payment methods does McDonald's at Legacy Dr accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a McDonald's mobile app I can use to place orders?
Yes, you can use the McDonald's app available on Apple App Store and Google Play Store to order conveniently.
Where can I find the full menu for McDonald's at this location?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Are there any nearby dining options to this McDonald's at 3957 Legacy Dr, Plano, TX?
Nearby dining options include Abu Omar Halal (Middle Eastern), Zhang's Kitchen (Chinese/Asian), Taco Bell (Mexican fast food), Aroma Indian, and Bella Italia Ristorante (Pizza).
What nearby places could be useful if I need services besides dining, while visiting McDonald's?
Nearby useful service locations include Chevron Station for fuel, The UPS Store 2519 for shipping and printing, Shred Nations for document shredding, and A1 Garage Doors Service for door repairs.
Are there any nearby health and wellness services near McDonald's at 3957 Legacy Dr?
Yes, Ai Massage offers massage therapy and spas, and Medco ER in Plano provides emergency medical care nearby.