Brand Certified
McDonald's
3.8(1171 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
2205 McDermott Rd, Plano, TX
75025, United States
Certified by McDonald's • Mar 01, 2026
(972) 747-0768
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.8
1,171 reviews
5 stars
541
4 stars
256
3 stars
141
2 stars
57
1 star
176
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service were mixed, with some praising friendly staff while others reported rude or inattentive service.
Order Accuracy
Many customers expressed frustration with incorrect orders and missing items, indicating a consistent issue with order accuracy.
Cleanliness
The cleanliness of the restaurant was frequently mentioned, with some customers noting well-maintained areas while others reported dirty tables and play areas.
Food Quality
Feedback on food quality varied, with some enjoying fresh and hot meals, while others complained about cold or poorly prepared items.
Atmosphere
The restaurant's atmosphere was generally described as pleasant, especially for families, but some noted issues with maintenance and cleanliness affecting the experience.
- CKChrist kidFeb 15, 20264.0Great food and very fresh flavors overall. The service was friendly and welcoming. The place was clean and nicely maintained. Only a small wait for our order, but worth it.
- NSNive SFeb 11, 20263.0The overall experience was average but not bad. The restaurant looks clean and has a nice layout. The food was fine and filling, but it did not really stand out in terms of flavor. The wait time was a little longer than expected, and the staff seemed busy. It is a decent place if you are in the area and need a quick and simple meal.
- KHKrystle HighFeb 11, 20262.0They didn’t even put a whole slice of cheese on my sandwich, just a half piece. My fish patty was so small it didn’t even cover the bun. How greedy can McDonald’s get lol. Fries were cold. All the employees looked sluggish and miserable. Not the best location.
- VSVeronica SandersFeb 9, 20265.0I have been to several McDonald’s because my picky kid will only eat their happy meal - chicken nuggets. The staff I’ve encountered here are usually very pleasant and super friendly. It makes quite the difference when there are some locations I’ve been to where the people are not so friendly at all. So by far, this team has customer service all figured out. Thanks team!
- RGRamon GomezFeb 4, 20261.0This place SUCKS!!!! No service in the front whatsoever. You get ignored the entire time the staff doesn't ask any questions. The manager I didn't catch her name but a woman with glasses. She just looks at you and ignores you doesn't see what the customer wants or needs. I did not see anyone attend to anyone in the front I seen several people wait patiently then leave due to this. Terrible staff in my opinion and that attitude is definitely uncoachable I would 100% let them go and find people who actually want to work and do the job.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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