McDonald's

3.5
1318 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
216 Coit Rd, Plano, TX
75075, United States

Hours

Reviews

3.5
1,318 reviews
5 stars
520
4 stars
270
3 stars
178
2 stars
94
1 star
256

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong food being served.

Customer Service

Feedback highlighted poor customer service experiences, with many reviews mentioning rude staff and long wait times.

Food Quality

Several reviews noted inconsistent food quality, with complaints about cold or stale items and incorrect preparation.

Drive-Thru Issues

Customers experienced significant delays and confusion regarding drive-thru hours, with reports of the location not being open 24 hours as advertised.

Family-Friendly Environment

Some customers appreciated the clean play area and family-friendly atmosphere, noting it as a positive aspect of their visits.
  • FR
    fiona ramli
    5 days ago
    4.0
    i don’t like how their icecream machine only works before 12am how hard is it to get a mcflurry after hours
  • ST
    Stacy Tillman
    Nov 3, 2025
    1.0
    Every time I come here they don't make my ice coffee right!! And this time my food was COLD!! I don't recommend anyone going here!!
  • GM
    Gamal Mahmoud
    Nov 1, 2025
    1.0
    Everytime i go to this store at night they close for 30 min everynight even if i order from the mobile they just took the mony and dose not make it
  • SV
    Sunny Vakkalanka
    Oct 24, 2025
    1.0
    ordered apple pie for friend who is allergic to dairy, package said it was apple pie, but the pie was pumpkin and creme and it could have killed my friend. poor service; would avoid for dietary restrictions
  • ME
    Musab Elhassan
    Oct 18, 2025
    1.0
    The treatment was extremely poor, especially from the employee sitting at the cashier. I waited a long time for my order without her bringing it to me or even mentioning my order number. When I came to see why, I found my order had been put aside. When I asked her, she said she mentioned the order number, which she never did. When I sat down, I saw her bringing food to the customers. This is discrimination that shouldn't exist in a place like this.

Frequently Asked Questions About McDonald's

What are the operating hours for this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery services?

Yes, delivery is available 24/7 with same-day and no-contact options through their online ordering service.