Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including incorrect orders, rude staff, and long wait times.
Food Quality
Several reviews mentioned cold or poorly prepared food, with specific complaints about fries and breakfast items.
Cleanliness
Some customers appreciated the cleanliness of the dining area and bathrooms, while others noted issues with food quality.
Operational Hours
Confusion regarding the restaurant's 24-hour service was a common theme, with multiple reports of being turned away during late hours.
LW
Lisa White
3 days ago
1.0
Hello, this situation needs to be address. This location is near my job to get a quick takeout. So the management team here is not what it is, I mean never friendly than always have a attitude. Now remind you I come through drive thru always. I'm in management so I always speak, ask for ketchup or extra napkins....Always ATTITUDE YES FROM management working the 2nd window. First I was ignored when I ask for ketchup & she act like she didn't hear or see me still at the window. I've over looked this poor service here a coupler times. But here today has to be addressed. Also the food never fresh or hot. Lukewarm or hard/old. I had to ask one day to the female manager short Hispanic or Indiana was she ok, b/c how she handed me my bag of food & drink. I also stated to her as a manager her attitude isn't acceptable & not professional also told her if she didn't feel like being at wk. She should've kept that attitude at home. After today I won't be spending my money there again to get mistreated or rude service. Also will let my cowkers,family & friends know to bypass this McDonald's & go a little further for better customer service & fresh food. I wish I could've rated a 0 . Corporate office really need to have a customer service class & freshness of food course class here for real !!!!!!!!
VW
Val Williams
Jan 5, 2026
3.0
It’s McDonalds, what can I say🤷🏽♀️
RT
Rodrigo De Sousa Teixeira
Dec 24, 2025
5.0
LOJA COM ATENDIMENTO EXECELENTE.
KR
keith ragan
Dec 15, 2025
1.0
I ordered my food on the app and picked it up in the drive through. I ordered a sausage McGriddle, BEC biscuit and a sausage biscuit. I received 3 sausage burritos and my sausage McGriddle. Also why am I asked to pull away from the drive through window if my food doesn’t even come out right ?
FR
fiona ramli
Nov 19, 2025
4.0
i don’t like how their icecream machine only works before 12am
how hard is it to get a mcflurry after hours
What are the operating hours for this McDonald's location?
This McDonald's is open 24 hours a day, 7 days a week.
Does this McDonald's offer delivery services?
Yes, delivery is available 24/7 with same-day and no-contact options through their online ordering service.
Is there a drive-through available and what are the hours?
Yes, the drive-through is open 24 hours every day.
What payment methods are accepted at this McDonald's?
You can pay with American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What services does this McDonald's provide?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Can I order food online or via a mobile app?
Yes, you can order online via their delivery URL or through the McDonald's App available on iOS and Android.
Where is this McDonald's located?
It is located at 216 Coit Rd, Plano, TX 75075, USA.
Which nearby restaurants can I visit before or after dining at this McDonald's?
Nearby restaurants include Pandiyas (Indian cuisine), Aritaku (Indian cuisine), Tin Star Taco Bar, Chipotle Mexican Grill (Tex-Mex), Subway (sandwiches), and Starbucks (coffee).
Are there any nearby banks or financial services close to this McDonald's?
Yes, Wells Fargo Bank and multiple Wells Fargo branches are nearby, providing banking and ATM services.
What nearby places can help me with automotive services while visiting McDonald's?
Nearby automotive services include Jiffy Lube for repairs, Eurosport Automotive for brake services, Discount Tire for tire repair and oil changes, and Car Key Plano for car-related needs.