Brand Certified
McDonald's
3.6(1418 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
2100 W 15th St, Plano, TX
75075, United States
Certified by McDonald's • Mar 01, 2026
(972) 423-6443
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.6
1,418 reviews
5 stars
574
4 stars
321
3 stars
190
2 stars
70
1 star
263
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, especially during peak hours, with long wait times for food.
Food Quality
Many reviews highlighted issues with food quality, including cold, stale, or improperly prepared items.
Staff Attitude
There were numerous complaints about rude or unhelpful staff, contributing to a negative customer experience.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions, particularly in food preparation areas.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their exceptional service and enjoyed their meals.
- DCDanson ChengFeb 24, 20265.0Fast and good service.
- KWKirk WooldridgeFeb 13, 20264.0You know what you get. Its consistent!
- BMBrenda MatthewsFeb 3, 20263.0I visit this particular location all the time. Today I was disappointed. I thought they changed the frying time on the fries, only to find out they were refried. My burger was cold too. I'd rather be asked to move forward than to get refried fries and cold food.
- JMJessica MatchettJan 22, 20265.0Clean and as expected.
- HSHamza SyedJan 10, 20264.0Efficient and get the job done!
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location in Plano, TX?
This McDonald's location is open 24 hours a day, 7 days a week.
Does this McDonald's offer drive-thru service?
Yes, this McDonald's location offers drive-thru service 24/7.
Can I order delivery or curbside pickup from this McDonald's?
Yes, this McDonald's supports delivery, same-day delivery, no-contact delivery, and curbside pickup.
How can I place an order online for this McDonald's?
You can order online via their delivery URL or through the McDonald's App available on the Apple App Store and Google Play Store.
What types of payment are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where is this McDonald's located?
It is located at 2100 W 15th St, Plano, TX 75075, USA.
Is there a Starbucks near this McDonald's in Plano?
Yes, there is a Starbucks coffee shop nearby, which you might visit for specialty coffee before or after your meal at McDonald's.
Are there pizza places near this McDonald's location?
Yes, Eddy's Pizza and Domino's Pizza are nearby if you want to explore other dining options.
Where can I find convenient services like printing or shipping near McDonald's?
The UPS Store 6691 is close by offering printing, packing supplies, and shipping center services for your convenience.
Does this McDonald's offer any rewards or loyalty programs?
Yes, customers can earn points for free food through MyMcDonald's Rewards. More information is available on their official website.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website