Main Event Plano

4.2
4509 reviews

Business Details

3941 Central Expressway, Plano, TX
75023, United States
(972) 881-8181
http://mainevent.com

About

RestaurantArcadeBowling AlleyLaser Tag CenterChildren's Party Service
Main Event Entertainment - Plano the most FUN you can have under one roof. Main Event is THE dining and entertainment destination that offers more ways to have family FUN than you can pack into one visit! No matter what your age, there’s something for everyone at Main Event! Attractions include state-of-the-art bowling, multi-level laser tag, an arcade games gallery featuring more than 100 of the latest interactive video games, escape rooms, and more! Savor our chef-inspired casual dining experience – with delicious shareables like wings, loaded nachos or oven-baked artisan pizza in a full-service American-fare grill – or enjoy handcrafted cocktails, craft beers, expansive variety of wines in a high-energy bar surrounded by big screen TVs. With our hassle-free birthday parties, Main Event offers epic FUN that will leave you with lasting memories. We offer customized packages that include state-of-the-art bowling, multi-level laser tag and an arcade games gallery featuring more than 100 of the latest interactive video game. We have multiple packages to fit any budget and each package includes a dedicated party host that takes cares of it all, so you can relax. Heart-pounding FUN for kids, Stress-Free party for you for non-stop FUN. At Main Event, we create customized group experiences, not just events. From team building, corporate events & parties and meeting space, our corporate and group packages are designed to combine FUN and food, creating the ultimate experience for you and your group.

Details

  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Main Event Plano
3941 Central Expressway, Plano, TX
75023, United States

Hours

Reviews

4.2
4,509 reviews
5 stars
2,526
4 stars
1,040
3 stars
417
2 stars
172
1 star
354

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences were mixed, with some praising attentive staff while others reported long wait times and unhelpful employees.

Food Quality

Food quality received criticism for being inconsistent, with reports of cold or poorly prepared dishes, though some customers enjoyed their meals.

Entertainment Options

The variety of activities, including bowling, laser tag, and arcade games, was appreciated, but some machines were reported as broken or malfunctioning.

Cleanliness

Multiple reviews highlighted cleanliness issues, particularly in restrooms and dining areas, which detracted from the overall experience.

Event Hosting

Positive feedback was noted for event hosting, with specific staff members recognized for their exceptional service during parties.
  • BP
    Brigitte Peoples
    Feb 1, 2026
    5.0
    Moe is amazing. He went above and beyond to ensure my niece's birthday party was incredible. Picked up the slack, service was great compared to last go around, food was way better quality, and we will return. Moe needs to be promoted or something, he stepped in when we felt like no one cared yet again. Thanks for stepping things up! Moe is the MVP.
  • SS
    Shereen Shehab
    Feb 1, 2026
    5.0
    I would like to thank everybody working here. We had my son's birthday here today and the kids had a blast . Everything was so organized, on time, quick if there is changes. They accommodated 15 kids so well with an excellent host(her name was gey) who was helping in every second. Thank you all for the great day and all the fun.
  • RM
    Rebecca Miley
    Jan 22, 2026
    5.0
    We went for my daughter's Birthday & my kids & grandkids bowled & ate a couple of appetizers & played games. Our young waitress was surprisingly attentive & seemed to enjoy working there as well. We will definitely be back should we go out like this as a family again. They do offer VA discount in bowling as well.
  • JD
    Jonathan Duncan
    Jan 16, 2026
    2.0
    So we visit this location regularly when pinstack is full. We enjoy the food combos and open lanes, pinstack is always full. So when we arrived the waitress attending out area was quick to ask if we were ready to order to witch I replied that I needed a few more minutes to get settled in. Immediately after that she vanished. I spent the next 15 minutes or so trying to get someone to take our order, the place was not busy by the way. I asked other employees who walked by to help us to witch they replied she will be with you shortly tic toc tic toc another 15 min went by before she re appeared. By the time we received our order we were 45 mins into an hour long bowling session no napkins no plates. Again she vanished and again I had to flag down other employees to ease bring us plates and napkins. When it came time to leave again nowhere to be found to bring us the bill and nobody else would help. Again the place was not busy
  • NB
    Niekka Barnes
    Jan 11, 2026
    5.0
    The overall experience was great. This was my first time ever visiting this establishment. We were celebrating my son's 10th birthday. My initial experience was with the young lady name Meesha who was answering the phones. I was calling to get some information prior to my son's party. She repeatedly answered the phone said nothing and then hung up in my face. The other times she just let it ring. When she finally did answer and say something. I asked to speak to the manager and she said he was not there. I said so there's no manager in the entire facility she then proceeded to ask me what it was about as if she didn't know it was regarding her terrible service. Detric on the other hand was phenomenal. Even though he was stationed near the door, he repeatedly checked on us during the entire party. Our party host was great as well. The party manager was sincerely apologetic and informed me my grievances would be addressed and even gave us extra playing cards. Lucky for us one bad apple didn't spoil the bunch

Frequently Asked Questions About Main Event Plano

What are the operating hours of Main Event Plano?

Main Event Plano is open Monday through Thursday from 11:00 AM to midnight, Friday from 11:00 AM to 2:00 AM, Saturday from 9:00 AM to 2:00 AM, and Sunday from 11:00 AM to midnight.

Does Main Event Plano offer happy hour specials?

Yes, happy hours are available Monday through Friday from 4:00 PM to 6:00 PM. The venue is closed on Saturdays and Sundays for happy hour.

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