Bryce and other staff members received consistent praise for their attentive and friendly service, enhancing the overall dining experience.
Food Quality
Customers frequently highlighted the freshness, flavor, and generous portions of the food, particularly the kabobs and Mediterranean dishes.
Cleanliness
The restaurant was noted for its cleanliness, including well-maintained bathrooms, contributing to a pleasant dining atmosphere.
Pricing Concerns
Some customers felt that the prices were higher than expected for a fast-casual restaurant, with mixed opinions on value for money.
Seating Issues
Several reviews mentioned the limited seating capacity, which could lead to discomfort during busy times.
LB
Leticia Barabba
2 days ago
5.0
This place is a gem! The food is fantastic, the staff is always friendly and attentive, and the decor is modern and beautiful. My daughter made a mistake on her order, but the staff was so quick to rectify it. We love coming here (3 times since it opened in Nov) and can’t wait to return!
KS
Krishna Sarkar
2 days ago
5.0
This Luna Grill location off Preston road in Plano, TX is very clean and well-kept. The service was polite, friendly and welcoming. I always enjoyed the food considering that I frequent their Richardson location often. I’ll definitely come back soon !
L1
Local Guide Level 10
2 days ago
1.0
Unfortunately this place needs work! I was so much wanting to love this food but unfortunately they did not deliver! Food was meh! also, I order some fries and they arrived cold, maybe they were old fries? I asked if they could bring some hot fries out, well it took them over 20 minutes. Like wth you doing to my fries? and just so you know... Fries is 3 minutes in the oil at 350°. Maybe they were giving me the special seasoning because the 2nd batch wasn't much better and after taking so long I didn't trust the fries so just tossed them in the trash! Maybe the owner should watch their cameras throughout the day to see if all their employees are properly performing their job duties. Left disappointed and $50 down the trash! Smh! Do better please!
ER
Essie Rice
4 days ago
3.0
I was so excited to try this place so I Came in and ordered a Greek salad and they gave me a Mediterranean. First of all it looks like I can’t even say it just looks like someone threw up on the plate. The flavor was just OK but I don’t think I’m a big fan of couscous at any rate, I spent $15 on this and got the wrong salad. However, the falafel was really good. Maybe it would’ve been better if I would’ve got the right salad I may try again and build my own
AH
Alison Haynes
5 days ago
5.0
We visited Luna Grill for the first time last night and will definitely be back! The food was delicious and fresh and the service was outstanding. Bryce took our order and was very helpful. He then came by 2-3 more times to check on us, including taking our trash as we were cleaning up. Everything was clean and beautifully decorated. Great experience!
Luna Grill Plano specializes in Mediterranean cuisine with vegan, vegetarian, and gluten-free options, including bowls and salads.
What are the operating hours for Luna Grill Plano?
Luna Grill Plano is open every day from 11:00 AM to 9:00 PM, with adjusted hours on certain holidays.
Does Luna Grill Plano offer pickup and delivery services?
Yes, they provide in-store pickup, delivery, same-day delivery, and no-contact delivery options.
Is Luna Grill Plano suitable for casual dining?
Yes, the attire at Luna Grill Plano is casual, making it a comfortable dining experience.
Can I order food online from Luna Grill Plano?
Yes, online ordering is available through their website at http://orders.lunagrill.com.
What payment methods are accepted at Luna Grill Plano?
They accept American Express, Android Pay, Apple Pay, Discover, MasterCard, and Visa.
Does Luna Grill Plano offer catering services?
Yes, catering services are available at Luna Grill Plano.
Is Luna Grill Plano wheelchair accessible and child-friendly?
Yes, Luna Grill Plano has a wheelchair-accessible entrance and welcomes children.
What nearby restaurants are close to Luna Grill Plano?
Nearby restaurants include TGI Fridays, rise soufflé - Plano (French cuisine), Vincent's Seafood & Steaks, Snuffer's (burger restaurant), and Tacodeli (Mexican and breakfast). Customers can visit these places for diverse dining experiences before or after their visit.
What nearby shopping options are available around Luna Grill Plano?
Customers near Luna Grill Plano can explore shopping at Half Price Books (bookstore and music), Party City for party supplies, AT&T Store and T-Mobile for mobile phones, and Columbia Sportswear Company for clothing.
Are there any nearby fitness or recreational places close to Luna Grill Plano?
Yes, nearby fitness and recreation include SESSION Pilates - Plano, Session Pilates gym, StrongBoys gym and personal training, and The Soccer Corner for sporting goods.