Kolache Factory

4.3
700 reviews

About

RestaurantBakeryCoffee ShopCafeCatererBreakfast RestaurantBrunch Restaurant
Serving the Sienna Plantation area. Whether on-the-go or on-the-slow, the handmade kolaches at Kolache Factory satisfy breakfast, lunch, and snack attack cravings. A modern take on a European classic, our sweet or savory pastries filled with cheese, fruit, or sausage pay homage to time- honored kolache-making traditions. Each day, our master bakers make our dough using the finest, freshest ingredients and also prepare artisan croissants and muffins that complement our fresh-brewed coffee from Katz. When you dine with family, meet with co-workers, or treat yourself, Kolache Factory has the perfect pastry for every palate. We also have amazing dinner rolls and party trays for all your big catering events! Our kolaches do take time to prepare so kindly order ahead and save time at kolachefactorytogo.com.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Kolache Factory
1217 Coit Rd, Plano, TX
75075, United States

Hours

Reviews

4.3
700 reviews
5 stars
441
4 stars
145
3 stars
53
2 stars
23
1 star
38

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers praised the deliciousness of the kolaches, particularly the sausage, egg, and cheese varieties, while some expressed disappointment in the freshness and flavor of certain items.

Customer Service

Feedback on customer service was mixed; while some customers highlighted friendly and helpful staff, others reported rude interactions and issues with order accuracy.

Cleanliness and Atmosphere

Several reviews mentioned unpleasant odors in the restaurant, detracting from the overall experience, despite some noting the cleanliness of the dining area.

Order Fulfillment

Customers frequently reported issues with stock availability and incorrect orders, leading to frustration and disappointment.

Value for Money

While some customers found the prices reasonable for the quality of food, others felt that the value had declined with rising prices and inconsistent portion sizes.
  • AS
    Aliza Siddiqui
    4 days ago
    4.0
    Tried the Blueberry and Chocolate Muffins at this place. They are MORE MASSIVE than Costco’s muffins and that is saying something in my books I wasn’t even sure it was possible to beat Costco in muffin size but this place did. They were beautiful and the top layer was a bit harder but the rest was soft and fresh. I preferred the Blueberry as it had tons more flavor than the Chocolate, which landed a bit blander for me. I only used the drive-thru and it wasn’t busy at all during a Wednesday lunch time. I was met with excellent service by the staff gentleman, who offered to warm up the items for me without me even asking. That was very nice of him. At the pick-up window, he even offered a buy 3, get 3 free offer on the kolaches - which I politely declined. I did end up purchasing a peach kolache but I couldn’t eat it once I discovered it had a meat filling inside. Totally my fault on that one. Overall, I liked this establishment. Good place for snacks and coffee.
  • GC
    German Cerritos
    Nov 16, 2025
    5.0
    Heaven in the earth.
  • MF
    Mik F
    Nov 11, 2025
    1.0
    No one responds at drive through (multiple times has happened) Kolaches are either over microwaved or cold (today was literally cold even though I asked for warm) My large coffee was a 1/3 empty (see pic that was before I drank). I asked for sugar and cream. None provided Not coming back to this location again
  • AK
    Ash Knight
    Oct 24, 2025
    1.0
    I ordered three separate times through the app. The morning of, I got a call saying they only had whole milk when I had 3 orders of coffee, with one being ordered as coffee with almond milk. They asked if it was okay, I said no because I am lactose intolerant. They asked if I wanted a refund for that coffee and I said yes. When I got there with my boyfriend, the first two orders were correct but the last order was one less item. We asked about it and was told they had no more strawberry kolaches. Why? I ordered this a day in advance. You don't want to make one more at 11:45am when you know it's going to be eaten and not wasted? Absolutely lazy. They tried to give attitude and asked if I wanted to replace it or get a refund. I asked to get it replaced for another fruit kolache instead. I just wanted to leave. The coffee is nasty, so I got lucky I didn't get mine. We picked up the orders on Sunday, called Tuesday because I saw I didn't get a refund for the one coffee they said they'd refund. I was told a manager would reach out to me. It is now Friday and I have yet to receive a call or seen a change in the charge of my card. Highly disappointed. I want my refund.
  • AS
    Ameen Shawwa
    Oct 11, 2025
    2.0
    I’d give Kolache Factory 2 stars. The service was alright, but the food just wasn’t good at all. Everything I wanted to order, they were out of, which was really disappointing. I ended up settling for something else, and it didn’t taste fresh or worth the price. The place itself seemed fine, but overall, it just wasn’t a good experience and not somewhere I’d rush back to.

Frequently Asked Questions About Kolache Factory

Does Kolache Factory accept reservations?

No, Kolache Factory does not accept reservations.

What are the operating hours of Kolache Factory?

Kolache Factory is open Monday through Saturday from 6:00 AM to 2:00 PM, and Sunday from 7:00 AM to 2:00 PM.