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Jimmy John's

3.7
(282 reviews)
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Business Details

1201 Jupiter Rd, Plano, TX
75074, United States
(972) 398-1600
https://locations.jimmyjohns.com/tx/plano/sandwiches-974.html

About

Sandwich Restaurant

Location

Jimmy John's
1201 Jupiter Rd, Plano, TX
75074, United States

Hours

Reviews

3.7
282 reviews
5 stars
142
4 stars
45
3 stars
23
2 stars
18
1 star
54

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported slow service, particularly with delivery and drive-thru orders, contradicting the 'freaky fast' promise.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.

Food Quality

While some customers praised the taste of the sandwiches, others reported issues with freshness and food safety, including complaints about food handling.

Customer Service

Feedback on staff interactions was mixed; some praised friendly service, while others reported rude behavior and poor handling of complaints.

Pricing Concerns

Several customers expressed that the prices were high relative to the quality and service received.
  • AA
    Armaiti Aslani
    Feb 15, 2026
    5.0
    This is like the best Jimmy John's! I always try to get my sandwich here when I am in the area! This location always pleases me!
  • BW
    Ben Whitehurst
    Jan 29, 2026
    2.0
    Freaky slow and freakishly expensive. $16 for a regular combo? Waited in the drive through for 20 minutes?
  • WB
    William B
    Nov 2, 2025
    2.0
    Freaky slow
  • RS
    Robinson Fence Stain
    Oct 28, 2025
    5.0
    Good air-conditioning. Life saver between fence stain jobs. Nice employees. One of the better Jimmy John's
  • LR
    Louis Ritchie
    Oct 12, 2025
    5.0
    Tried the beef cheddar sandwich. OMg, I need to go back and see if that flavor was a dream. I'll take a Pic next time because this time I ate is so fast. I don't think it has a number, so ask for it. It appears to have crunchy onion bits on it. Try this winner for yourself.
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Brand Certified Facts from Jimmy John's

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