Customer Service
Numerous reviews highlighted poor customer service, with reports of rude employees and unprofessional behavior from management.
Food Quality
Several customers expressed dissatisfaction with the quality of food, mentioning stale bread, incorrect orders, and overall blandness.
Speed of Service
Many customers noted that the service was not 'freaky fast' as advertised, with long wait times for both in-store and delivery orders.
Cleanliness
There were complaints about unsanitary conditions in the restaurant, including strong odors and unclean tables.
Management Issues
Frequent mentions of poor management practices, including staff being overworked and a lack of proper training.