Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 8240 Preston Road in Plano is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
873 reviews
5 stars
452
4 stars
193
3 stars
77
2 stars
49
1 star
102
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the burgers and fries for their taste, though some noted inconsistencies in quality and preparation.
Pricing
Many reviews highlighted the high prices as a concern, with several customers feeling that the cost did not match the value received.
Service Issues
There were multiple complaints about order accuracy, slow service, and unprofessional staff behavior at times.
Cleanliness
Some customers appreciated the cleanliness of the restaurant, while others reported dirty tables and unsanitary conditions.
Customer Experience
Overall, customer experiences varied widely, with some enjoying their meals and others expressing dissatisfaction with service and food quality.
- CSChris SanchezDec 27, 20251.0About every 3 years I go to 5 guys and every 3 years I’m disappointed. $22 for a tasteless burger and soggy fries. Idk how they’re still in business. Trash
- MMMarkDec 9, 20254.0As always, the best burger there is. It would be better if it weren't so expensive but that's not location specific.
- RCragin cajinNov 23, 20255.0Fries are the only thing i get from there because you get a lot for your money
- ASAbril SalaicesNov 11, 20255.0I love their burgers and fries! Very good taste!
- TGTerrance GanttOct 23, 20255.0Ordered burgers and fries to go. This was the third time my wife and I have gotten burgers from this location. It was delicious and good service.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys accept reservations at the 8240 Preston Road location in Plano?
No, Five Guys at 8240 Preston Road in Plano does not accept reservations.
What are the operating hours for Five Guys at 8240 Preston Road?
Five Guys in Plano is open daily from 11:00 AM to 10:00 PM.
Does Five Guys offer delivery and pickup services at the Plano location?
Yes, Five Guys offers in-store pickup and delivery services daily from 11:00 AM to 9:30 PM at this location.
How many ways can I customize my burger or milkshake at Five Guys in Plano?
You can customize your burger in over 250,000 ways and choose from more than 1,000 milkshake combinations.
What payment options are accepted at the Five Guys location on Preston Road?
The restaurant accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is Five Guys on Preston Road wheelchair accessible and family-friendly?
Yes, this location has wheelchair accessible entrances and restrooms, welcomes children, and offers high chairs.
Can I find bubble tea nearby if I visit Five Guys on Preston Road?
Yes, The Alley Tea bubble tea cafe is nearby, a great spot to enjoy a tea before or after your meal.
What Asian dining options are close to Five Guys at Headquarters Village?
Pho Mac (Vietnamese) and Minato Ramen & Izakaya (Japanese) are nearby Asian restaurants worth trying.
Where can I get a haircut or salon services near Five Guys Preston Road?
Nearby salons include Aalam The Salon and Razor’s Edge Barber Shop for hair and beauty services.
Are there other dining options in the Headquarters Village area near Five Guys?
Yes, you can also find Goodfella's Woodfired Pizza Pasta Bar, Gyu-Kaku Japanese BBQ, and Go! Go! Curry! nearby for more variety.