Brand Certified
Five Guys
4.0(878 reviews)
Certified by Five Guys • Feb 22, 2026
Business Details
8240 Preston Road, Plano, TX
75024, United States
Certified by Five Guys • Feb 22, 2026
(469) 362-7070
Certified by Five Guys • Feb 22, 2026
https://restaurants.fiveguys.com/8240-preston-road
Certified by Five Guys • Feb 22, 2026
About
Certified by Five Guys • Feb 22, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 8240 Preston Road in Plano is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Five Guys • Feb 22, 2026
Hours
Certified by Five Guys • Feb 22, 2026
Reviews
4.0
878 reviews
5 stars
453
4 stars
194
3 stars
79
2 stars
50
1 star
102
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the burgers and fries, noting their freshness and taste, though some mentioned issues with blandness and sogginess.
Pricing
Many reviews highlighted the high prices, with several customers feeling that the cost was not justified by the quality or portion sizes.
Service Issues
There were multiple complaints about order accuracy, long wait times, and poor customer service experiences.
Cleanliness
Some customers appreciated the cleanliness of the restaurant, while others reported dirty tables and unsanitary conditions.
Staff Friendliness
The staff received positive feedback for being friendly and attentive, although some reviews noted a lack of professionalism in certain situations.
- AAAllisonFeb 19, 20261.0Ordered Five Guys to-go and got home and realized they didn’t give us buns. Just meat patties, jalapeños, and grilled onions on a tray? I double checked my order and made sure I didn’t make a mistake. I definitely did not order this way. I contacted customer service and haven’t heard back. Was extremely disappointing.
- DBDanny BoudrotJan 24, 20263.0it's meh. why do people pay so much for this?
- AWAdam wrightJan 21, 20262.0On my last visit, Monday the 19th the burgers we're so bland! Where's the seasoning y'all?
- RLrodrigo limaJan 21, 20263.0Very good food, just a litle expensive…
- CSChris SanchezDec 27, 20251.0About every 3 years I go to 5 guys and every 3 years I’m disappointed. $22 for a tasteless burger and soggy fries. Idk how they’re still in business. Trash
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys accept reservations at the 8240 Preston Road location in Plano?
No, Five Guys at 8240 Preston Road in Plano does not accept reservations.
What are the operating hours for Five Guys at 8240 Preston Road?
Five Guys in Plano is open daily from 11:00 AM to 10:00 PM.
Does Five Guys offer delivery and pickup services at the Plano location?
Yes, Five Guys offers in-store pickup and delivery services daily from 11:00 AM to 9:30 PM at this location.
How many ways can I customize my burger or milkshake at Five Guys in Plano?
You can customize your burger in over 250,000 ways and choose from more than 1,000 milkshake combinations.
What payment options are accepted at the Five Guys location on Preston Road?
The restaurant accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is Five Guys on Preston Road wheelchair accessible and family-friendly?
Yes, this location has wheelchair accessible entrances and restrooms, welcomes children, and offers high chairs.
Can I find bubble tea nearby if I visit Five Guys on Preston Road?
Yes, The Alley Tea bubble tea cafe is nearby, a great spot to enjoy a tea before or after your meal.
What Asian dining options are close to Five Guys at Headquarters Village?
Pho Mac (Vietnamese) and Minato Ramen & Izakaya (Japanese) are nearby Asian restaurants worth trying.
Where can I get a haircut or salon services near Five Guys Preston Road?
Nearby salons include Aalam The Salon and Razor’s Edge Barber Shop for hair and beauty services.
Are there other dining options in the Headquarters Village area near Five Guys?
Yes, you can also find Goodfella's Woodfired Pizza Pasta Bar, Gyu-Kaku Japanese BBQ, and Go! Go! Curry! nearby for more variety.
Brand Certified Facts from Five Guys
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Certified February 22, 2026Yext Knowledge Graph
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