Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1201 E. Spring Creek Pkwy in Plano is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers generally praised the burgers and fries for being fresh and delicious, though there were complaints about inconsistency in temperature and preparation.
Customer Service
Service experiences varied widely; while some customers highlighted friendly and helpful staff, others reported rude service and order mistakes.
Pricing
Many reviews noted that the prices are considered high, with several customers expressing dissatisfaction over the cost relative to the portion sizes and quality.
Cleanliness
Several customers mentioned issues with cleanliness in the restaurant, including dirty tables and overflowing trash cans.
DD
D
Jan 4, 2026
5.0
Food was great. Nice staff. I don't recommend arriving even a minute early when ordering online because food likely won't be ready especially during busier hours.
MM
MD MC
Jan 1, 2026
1.0
Very bad decision Burger 🍔
CL
Chad Leslie
Dec 7, 2025
1.0
Bad customer service after they over charged and gave me the wrong food
AA
Admir
Dec 6, 2025
5.0
Priscilla provided outstanding customer service! After my DoorDash order was unexpectedly canceled, she quickly stepped in to help get a replacement order prepared right away. She even offered a gift card for the inconvenience, which was greatly appreciated. Fast, friendly, and truly above-and-beyond service. Thank you, Priscilla, for turning a frustrating situation into a positive experience! Five stars!
HS
ha Shakoor
Dec 3, 2025
5.0
The food was so good i enjoyed it and nothing was left on plate 🍽 😋
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys Plano at Spring Creek Parkway accept reservations?
No, this Five Guys location does not accept reservations.
What are the operating hours of Five Guys at 1201 E. Spring Creek Pkwy in Plano?
Five Guys is open daily from 11:00 AM to 10:00 PM for dine-in service.
Is delivery available from this Five Guys location?
Yes, delivery is available every day from 11:00 AM to 9:30 PM. You can order online at https://order.fiveguys.com/location/spring-creek-plaza/menu.
Can I pick up my order in-store at Five Guys Spring Creek Plaza?
Yes, in-store pickup is offered at this location.
What forms of payment are accepted at Five Guys on Spring Creek Parkway?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does Five Guys offer gluten-free and vegetarian options?
While buns and some sauces contain gluten, sandwiches can be ordered without buns as a wrap or bowl. The veggie sandwich is made of a mix of peppers, onions, and mushrooms and is customizable.
Are children welcome at Five Guys at Spring Creek Plaza?
Yes, the restaurant welcomes children and offers high chairs and a children's menu.
What nearby places can I visit along with Five Guys at Spring Creek Plaza?
Nearby you can visit Great Harvest Bread Co., Butterfly Cakery for bakery treats, and Starbucks if you're looking for coffee or smoothies.
How can the nearby Wingstop and Panda Express complement a visit to Five Guys?
Customers looking for different cuisines can try Wingstop for chicken wings or Panda Express for Asian fare, both near Five Guys in Spring Creek Plaza.
How can I find Five Guys at Spring Creek Plaza if I'm nearby?
Five Guys is located at 1201 E. Spring Creek Pkwy, Suite 110, Plano, TX 75074, within Spring Creek Plaza shopping area, near places like Verizon Authorized Retailer and The UPS Store.