Five Guys

4.1
1263 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1201 E. Spring Creek Pkwy in Plano is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
1201 E. Spring Creek Pkwy, Plano, TX
75074, United States

Hours

Reviews

4.1
1,263 reviews
5 stars
666
4 stars
302
3 stars
120
2 stars
75
1 star
100

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries for being fresh and flavorful, though some noted inconsistencies in preparation and temperature.

Pricing

Many reviews highlighted the high prices as a significant concern, with several customers feeling that the cost did not match the value received.

Service Issues

While some customers experienced friendly and efficient service, others reported long wait times, incorrect orders, and poor management.

Cleanliness

Several reviews mentioned cleanliness issues within the restaurant, including dirty tables and overflowing trash cans.

Staff Attitude

The staff was often described as friendly and welcoming, although there were instances of rudeness reported by some customers.
  • CH
    Colleen Henderson
    5 days ago
    3.0
    This location hamburger and fries weren't hot..wasn't busy either, took a minute to get our food
  • MV
    Manoj Varghese
    Nov 14, 2025
    1.0
    Spent $20 on a burger melt snd fries .. best part was groundnuts available . Costly Burnt patties Fast food delivery time since no customers
  • YS
    yoR sivaD
    Nov 11, 2025
    4.0
    Five guys at Five Guys. Burgers were really good. Peanuts to take are a great addition. French fries are good with the fresh made potatoes. Not sure why we don’t eat here more often. The number of toppings for the burgers is plenty.
  • HD
    hardik doshi
    Nov 1, 2025
    1.0
    Sorry but this place is getting bad reviews due to DoorDash , I picked up an order place from DoorDash yesterday and the fries were super cold , big deal but I tried reaching out to DoorDash about the order they didn’t care at all and said there is nothing they can do , so getting the review, by the way order for one person was $35
  • RA
    RHONNIE AZ
    Oct 21, 2025
    2.0
    Drove 20 minutes to get my order and confirmed the toppings before I picked it up, got home another 20 minutes and it only had ketchup and mustard. Plus I tipped so I wasted 13$ basically and gas.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.