Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1201 E. Spring Creek Pkwy in Plano is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers generally praised the burgers and fries for being fresh and tasty, though some noted inconsistencies in temperature and preparation.
Pricing
Many reviews highlighted the high prices as a significant concern, with several customers feeling that the cost did not match the quality or portion sizes.
Service Experience
While some customers reported excellent and friendly service, others experienced issues with order accuracy and responsiveness, leading to mixed feelings about the overall service.
Cleanliness
Several reviews mentioned cleanliness issues within the restaurant, including dirty tables and overflowing trash cans, which detracted from the dining experience.
IY
Ivan Yip
Feb 11, 2026
1.0
I had 2 visits here and both of my visits were bad experiences.
First, I ordered and I waited for my order for 40-45 mins and found out they left out order.
Second, I went in to purchase a simple gift card and they gave me an attitude.
Both times the workers who took my order gave me an attitude. Wasn’t sure if they just are having bad days but I think any fast food chained restaurants should train their employees to treat their customers as top priority.
General manager here should really consider a change in management.
RM
Ryan Morton
Feb 7, 2026
5.0
Can you really go wrong with five guys? No. It's great and delicious. Enough said! ☺️
AS
Andre Sie
Jan 20, 2026
5.0
First time trying Five Guys Plano East after seeing their TV ad. Ordered a double cheeseburger with mushrooms, grilled onions, and jalapeños, plus their famous fries. The burger seems a bit smaller than I remember from before, but it was still tasty. The fries were excellent, and they definitely give you plenty. Overall, a solid and satisfying meal.
JL
J Lee
Jan 18, 2026
5.0
What can I say. I love a good 5 guys burger every now and then. Typical location with solid service. What you would expect.
JM
Jose J Martinez
Jan 17, 2026
5.0
Excellent service and a very nice atmosphere, the food was delicious.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys Plano at Spring Creek Parkway accept reservations?
No, this Five Guys location does not accept reservations.
What are the operating hours of Five Guys at 1201 E. Spring Creek Pkwy in Plano?
Five Guys is open daily from 11:00 AM to 10:00 PM for dine-in service.
Is delivery available from this Five Guys location?
Yes, delivery is available every day from 11:00 AM to 9:30 PM. You can order online at https://order.fiveguys.com/location/spring-creek-plaza/menu.
Can I pick up my order in-store at Five Guys Spring Creek Plaza?
Yes, in-store pickup is offered at this location.
What forms of payment are accepted at Five Guys on Spring Creek Parkway?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does Five Guys offer gluten-free and vegetarian options?
While buns and some sauces contain gluten, sandwiches can be ordered without buns as a wrap or bowl. The veggie sandwich is made of a mix of peppers, onions, and mushrooms and is customizable.
Are children welcome at Five Guys at Spring Creek Plaza?
Yes, the restaurant welcomes children and offers high chairs and a children's menu.
What nearby places can I visit along with Five Guys at Spring Creek Plaza?
Nearby you can visit Great Harvest Bread Co., Butterfly Cakery for bakery treats, and Starbucks if you're looking for coffee or smoothies.
How can the nearby Wingstop and Panda Express complement a visit to Five Guys?
Customers looking for different cuisines can try Wingstop for chicken wings or Panda Express for Asian fare, both near Five Guys in Spring Creek Plaza.
How can I find Five Guys at Spring Creek Plaza if I'm nearby?
Five Guys is located at 1201 E. Spring Creek Pkwy, Suite 110, Plano, TX 75074, within Spring Creek Plaza shopping area, near places like Verizon Authorized Retailer and The UPS Store.
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