Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Plano, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and inconsistent drink quality.
Food Quality
Several reviews mentioned stale or poorly prepared food items, particularly donuts and hash browns.
Cleanliness
Customers expressed concerns about the cleanliness of the store, including filthy bathrooms and unsanitary conditions.
Staff Attitude
While some employees were praised for their friendliness, many reviews noted a lack of enthusiasm and negative attitudes from staff.
CV
Carolina Villegas
3 days ago
1.0
super long drive through line, literally had to wait ten minutes
RP
rita pruitt
Jan 4, 2026
4.0
I visited this location on January 2 the free many tote event it was busy yet when I say customer service was top tier mini tote is cute below is the clerk she deserves a raise
RJ
Rehana Jameel
Dec 29, 2025
1.0
They don't have the donuts we want all the time. Bad customer service also.
KK
k-r-c
Dec 20, 2025
1.0
Ordered Small coffee, and got MILK WATER... very bad location.
Also, the lady in the drive thru was very rude and attitudy!!!!... ignore this location and go to some other other place where they RESPECT customers!!!
IL
Iyanna Lipscomb
Dec 19, 2025
5.0
There’s a woman whose name is Jess or Chess, either way she was so patient with me as I tried to learn exactly how I like my coffee. She would let me try it and say whether it needed more or if I wanted a more milky taste. She made sure I left with EXACTLY what I wanted, she was amazing!
What are the operating hours for Dunkin' in Plano, TX?
Dunkin' in Plano, TX is open daily from 5:00 AM to 9:00 PM.
Does Dunkin' in Plano offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services.
What new holiday drinks are available at Dunkin' in Plano?
The holiday menu features the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
What types of meals does Dunkin' serve in Plano?
Dunkin' serves breakfast, brunch, and lunch meals.
What is the location and address of Dunkin' in Plano?
Dunkin' is located at 7212 Independence Pkwy, Ste B, Plano, TX 75025.
Does Dunkin' in Plano have a drive-thru service?
Yes, this Dunkin' location does have a drive-thru for customer convenience.
Which nearby dining options can customers visit after or before Dunkin'?
Customers can check out nearby restaurants such as Tasty Eggroll (Chinese and Malaysian cuisine), Lita's La Mexicana (Mexican restaurant and bar), Angelo & Vito's Pizzeria, Zalat Pizza, and Zalat - Legacy Pl (pizza restaurants).
Are there nearby services for families visiting Dunkin' in Plano?
Yes, nearby family-related services include Pediatrics After Hours medical center, AAA Driving School, and Once Upon A Child Plano, a children's clothing store.
What nearby services can help customers with emergencies or home maintenance?
Nearby emergency and home services include Emergency Plumbing Plano and Mobile Locksmith Plano.
How can customers quickly order their favorite Dunkin' items ahead of time?
Customers can order ahead using the Dunkin' mobile app available on both iOS and Android or through the online order link for a fast grab and go experience.