Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Plano, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
530 reviews
5 stars
229
4 stars
91
3 stars
56
2 stars
43
1 star
111
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff behavior is mixed; some customers report friendly and helpful service, while others mention rudeness and poor attitudes.
Order Accuracy
Many customers experienced issues with incorrect orders, including wrong items and poorly prepared food.
Cleanliness
Several reviews highlighted concerns about cleanliness and food handling, with reports of unsanitary conditions.
Staffing Issues
Customers noted that the location often appears understaffed, leading to slow service and long wait times.
Food Quality
There are frequent complaints about the quality of food and drinks, including stale items and incorrect preparation.
- FDFélix Dion-Robidoux (DiglidiDudeNG)6 days ago1.0This is a first for me. I entered the place with my wife intending to get special Wicked For Good drinks that were advertised. I enter, pay for my drinks, and I see the cashier flip through their recipe list very slowly. I'm like "okay, this is weird" and then his buddy asks me what I got, I tell him, he starts going on the POS system to check what it is, seems absent-minded. I see them doing anything but my drink for a while, then he asks me again what I mean by the wicked drinks. I end up losing patience and asking for a refund because we had to be at the movie theatre in time to watch the movie, and I thought I was wasting my time. Either those two employees were high or just plain incompetent. I am very disappointed with my visit, and I recommend everyone to avoid it, unless you wanna waste your time.
- BBBlondon6 days ago5.0MADISON....GREAT !!!!!!Customer service. She went over and beyond to help us. Thank you girl keep being awesome 👌 👏 👍
- RSRK SubramaniyanOct 18, 20252.0May be the guy is not interested in serving us and showing us attitude since we entered and the cappuccino made was very average. I am not planning to be in this Dunkin anymore and will not get my friends too. Great location but with this kind of worst staff not sure this branch has bright future.
- KBKaia BrownOct 14, 20255.0Picked up my order at 6am, dude at the drive thru was slammed and absolutely exhausted but probabaly the best dunkin coffee and sandwhich I've had with a very short wait
- JHJOSHUA HERNANDEZOct 10, 20255.0Huge shout out to Kyrie for his fantastic customer service. He saw me struggling with the kiosk and stepped in to answer all of my questions in a calm professional manner. I will definitely come back here from now on.
Frequently Asked Questions About Dunkin'
What are the opening hours of Dunkin' in Plano, TX?
Dunkin' in Plano, TX is open daily from 5:00 AM to 8:00 PM.
Does this Dunkin' location offer delivery and curbside pickup?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What new holiday drinks are available at Dunkin'?
This holiday season, try Dunkin's new Cookie Butter Cloud Latte, Berry Sangria Refresher, and enjoy the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes.
Can I order ahead using a mobile app at Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app for a fast grab and go experience. The app is available on both iOS and Android.
What meals does Dunkin' serve at this location?
Dunkin' serves breakfast, brunch, and lunch at this location.
What kinds of products can I expect at Dunkin'?
Dunkin' offers coffee, espresso, breakfast sandwiches, donuts, tea, and has a variety of over 50 donut varieties and dozens of premium beverages.
Does this Dunkin' offer drive-thru service?
Yes, this Dunkin' location has a drive-thru service for your convenience.
Are there any nearby places where I can grab a healthy salad before or after my visit to Dunkin'?
Yes, Salata, a salad bar and restaurant known for soups and salads, is nearby and a great choice for a healthy meal before or after your visit to Dunkin'.
Is there a place close to Dunkin' where I can get a gluten-free meal or pizza?
Fireside Pies, a nearby restaurant offering gluten-free options and pizza, is a great spot to visit in the area.
Where can I find ATMs or banking services near Dunkin' in Plano, TX?
Nearby you can find Bank of America Mortgage, Bank of America Financial Center, and Bank of America ATM for your banking needs close to Dunkin'.