Dunkin'

Reviews

• EB

  Evan B

  2 days ago
  1.0
  Worst service of any Dunkin I've been to. Rude staff. Ordered 25 munchkins they gave me 21. Order a donut with coffee and they give you coffee and then take other orders and make you wait for the donut. Awful experience every time. Don't go here unless you want to be overcharged and treated poorly.
• EH

  E. Hope

  3 days ago
  2.0
  Hi, I wanted to share some feedback about repeated issues with this Dunkin location. My coworkers and I order through Uber Eats at least once a week, but we’ve run into multiple problems: 1. Missing items 2. Wrong items 3. And today, two coffees were not filled properly (one was extremely low), with no signs of spills. Uber Eats wouldn’t adjust the order, stating that portions and sizes are determined by the store. Unfortunately, I didn’t get a chance to call the location today—ordering through Uber is supposed to be the convenient option for us. In a past issue, I called the store and was told replacements would be provided, but when my coworker went to pick them up with the receipt, she was told the system was down and they couldn’t give her the replacement. I’m sharing this in hopes the service can improve, because we order often and would really appreciate a better experience.
• SH

  Shantal Hiwrale

  5 days ago
  1.0
  The worst Dunkin I’ve been to. This is my third bad experience with them. I usually do not like leaving bad reviews on a place but I can’t anymore. The morning staff here is always the worst. There’s this one girl in particular that works the morning shift and doesn’t care about anything. The attitude is over the top and the employees on the morning shift behave like they’re paying for you food out of their pocket. Incident 1 : Even though no other customer was there I had to what 10 mins to place my order. And waot another 20 mins for my order while the employees just keep chit chatting and take their sweet while time to serve you. Incident 2: I just wanted a Boston crème donut and thought it would be a quick in and out. This girl that was in the counter pulled out a donut and looks like the frosting was still wet on it she grabbed it with a tissue and all the frosting stuck to it . There was barely anything left on the donut, she just wiped the rest of it away and served me the plain donut with no frosting. If that what I wanted I would have order a glazed donut right. I just didn’t want to be a pain and took it and walked away. There was no replacement or apology at all. Incident 3: The same girl and another guy were at the shift. I wanted to get an avocado toast and a donut. I was waiting 10 mins at the counter to place my order. The girl saw me but ignored me and proceeded to do something else . They guy looked at her and looked back at me like I had 3 heads and looked at the kiosk behind me to place the order, the least they could do is either PUT IT IN BOLD - DO NOT ORDER AT THE REGISTER ORDER AT THE KIOSK or just say it. He took my order at the counter and served me the donut . I waited literally 20 mins for the Avacado toast which I guess he forgot about and since I was still waiting there they made it last minute and it was COLD. I have eaten this before , the toast is usually warm and the spread is cold , but both were cold. And people that walked in after me were served before me. So I don’t really get what kind in customer service this is . The management really needs to step up and teach their employees some customer service and toning down attitude while working in customer service jobs.
• EB

  Erohemir Benitez

  Nov 13, 2025
  5.0
  My wife comes more often to Dunkin, me not so much, but when I walked in Ennisha remember who I was and remembered my Dunkin Energy drink! Everyone that works at this Dunkin location is awesome! 5 stars for sure!
• SA

  Shanezehra Abidi

  Nov 10, 2025
  1.0
  So I have been coming to this place past 1 year at-least once and twice a month but today was the worst experience with the customer service. So I usually get one drink frozen Mocha coffee, and I always get it right but this horrible girl made my drink and keep insisting that I made what u showed me. It was so water down and dark… then I apologised and said I do not want to be a pain but this what not I get usually so with so much of rolling eyes and attitude she made me another one… I have no issues paying for an extra drink but the attitude she has OH MY GOD! She gave me another one and I TOOK IT she still did not get it right!!! DUNKIN YOU NEED TO TRAIN YOUR EMPLOYEES TO TREAT CUSTOMER BETTER. 😡😡😡I complained about the attitude to the manager Don and he was really nice and understanding. I hope that girl would get trained properly. I think her name was Tanisha or something.

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