Chipotle Mexican Grill

3.6
325 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle 190 & Renner is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
3391 Renner Rd, Plano, TX
75074, United States

Hours

Reviews

3.6
325 reviews
5 stars
158
4 stars
48
3 stars
21
2 stars
19
1 star
79

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables and food debris on counters.

Service Speed

Customers frequently complained about slow service and long wait times, particularly during peak hours.

Order Accuracy

There were numerous reports of incorrect orders and missing items, leading to customer frustration.

Portion Sizes

Many customers noted that portion sizes were inconsistent and often smaller than expected, especially for the price.

Staff Attitude

Several reviews mentioned rude or unhelpful staff, contributing to a negative dining experience.
  • DA
    David Akins
    2 days ago
    1.0
    Was going to go to this chipotle tonight - but then I decided to drive an extra 10 minutes to the Richardson location where I can get better service and somehow better tasting food and I can even do it until 11 o clock. Seriously the only thing nice about this location is the other businesses around it.
  • TT
    Tay Tay
    Jan 4, 2026
    1.0
    One of the worse chipotle you can go to poor customer service skills the counter are dirty no one is professional and very dirty trash over filled trash on the tables
  • JT
    Joshua Thomas
    Dec 22, 2025
    1.0
    Every time I go in at 745 for my lunch because I work around the corner they are totally out of barbacoa and veggies. They close at 10 and if it were 945 I would understand but come on be reasonable. At least 4 different times now.
  • MR
    MR ON ROAD
    Dec 18, 2025
    5.0
    Good place for food nice and clean Environment and friendly staff take care of you.
  • WJ
    william joy
    Dec 10, 2025
    1.0
    This place is brand new and it’s filthy inside not very clean at all food everywhere on the counters and floor was trashed. How can this even happen?

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at 190 & Renner in Plano, TX?

Chipotle Mexican Grill at 190 & Renner in Plano, TX is open daily from 10:45 AM to 10:00 PM.

Where is Chipotle Mexican Grill located in Plano, TX?

The Chipotle Mexican Grill is located at 3391 Renner Rd, Plano, TX 75074 in the Collin area.