Chipotle 190 & Renner is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Multiple reviews highlighted unsanitary conditions, including dirty tables and food debris on counters.
Service Speed
Customers frequently complained about slow service and long wait times, particularly during peak hours.
Order Accuracy
There were numerous reports of incorrect orders and missing items, leading to customer frustration.
Portion Sizes
Many customers noted that portion sizes were inconsistent and often smaller than expected, especially for the price.
Staff Attitude
Several reviews mentioned rude or unhelpful staff, contributing to a negative dining experience.
DA
David Akins
2 days ago
1.0
Was going to go to this chipotle tonight - but then I decided to drive an extra 10 minutes to the Richardson location where I can get better service and somehow better tasting food and I can even do it until 11 o clock. Seriously the only thing nice about this location is the other businesses around it.
TT
Tay Tay
Jan 4, 2026
1.0
One of the worse chipotle you can go to poor customer service skills the counter are dirty no one is professional and very dirty trash over filled trash on the tables
JT
Joshua Thomas
Dec 22, 2025
1.0
Every time I go in at 745 for my lunch because I work around the corner they are totally out of barbacoa and veggies. They close at 10 and if it were 945 I would understand but come on be reasonable. At least 4 different times now.
MR
MR ON ROAD
Dec 18, 2025
5.0
Good place for food nice and clean Environment and friendly staff take care of you.
WJ
william joy
Dec 10, 2025
1.0
This place is brand new and it’s filthy inside not very clean at all food everywhere on the counters and floor was trashed. How can this even happen?
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at 190 & Renner in Plano, TX?
Chipotle Mexican Grill at 190 & Renner in Plano, TX is open daily from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Plano, TX?
The Chipotle Mexican Grill is located at 3391 Renner Rd, Plano, TX 75074 in the Collin area.
How can I order food online from Chipotle Mexican Grill at this location?
You can place an order online through Chipotle's official ordering website at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
What type of food does Chipotle Mexican Grill serve at the 190 & Renner location?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.
How does Chipotle Mexican Grill ensure the quality and sourcing of its ingredients?
Chipotle follows "Food with Integrity" principles by sourcing ingredients from farms that adhere to humane and sustainable practices, using only 53 real ingredients prepared with classic culinary techniques.
Is there a way to earn rewards or get exclusive offers at this Chipotle location?
Yes, customers can sign up for Chipotle Rewards to receive exclusive offers and earn free food.
What is the contact phone number for the Chipotle Mexican Grill at 190 & Renner in Plano?
The main phone number for this Chipotle location is +1 945-800-9651.
Which nearby coffee shop can I visit before or after dining at Chipotle Mexican Grill at 190 & Renner?
Starbucks, a coffee shop and cafe, is located nearby and is a convenient spot to enjoy coffee or smoothies before or after your meal at Chipotle.
Are there other restaurants near Chipotle Mexican Grill at 190 & Renner if I'm interested in exploring more food options?
Yes, nearby dining options include Whataburger for American burgers, Sazon De Loa offering Mexican cuisine, and Shaahi Biryani for Indian and Pakistani dishes.
If I'm visiting medical facilities near Chipotle Mexican Grill at 190 & Renner, where can I find specialized care?
Near Chipotle, there are several medical centers and specialists, such as Methodist Richardson Breast Surgeons, Cancer Care, Trinity Surgical Consultants, and Labcorp for laboratory testing, making it convenient for patients and visitors to get meals nearby.