Chipotle 190 & Renner is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported poor service, including incorrect orders, rude staff, and long wait times.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, undercooked, or poorly prepared items.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and food debris.
Portion Sizes
Frequent complaints about small portion sizes, with customers feeling shortchanged on their orders.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency.
YN
Yong N
2 days ago
1.0
Do not order online for pickup... they always screw you over... especially if you order their "build your own" meal. It says it feeds 4-6 people. What a joke!
JK
Jason Kelsoe
Nov 15, 2025
5.0
Been wanting to try this place for a while, and it was awesome...would recommend this to ... EVERYBODY.
BR
Bharat Raj
Nov 13, 2025
1.0
Be careful with the pickup food. They added steak instead of chicken.. very bad experience.
GG
GoldenHvndsBeats
Nov 7, 2025
1.0
This certain chipotle is a rip off, chick that makes the bowls literally placed the spoon in the container for the steak and gave me 4 cubes of it thats trash for $15 to have 4 cubes of steak and all rice.. just a waste of money and they will charge u $30 for double steak smh ive given too many chances of coming here but ill drive a lil further for lunch from now on
MW
Michael Whit
Nov 6, 2025
3.0
It's always super slow. I've been here many times and I've also been to many other Chipotle locations and what strikes me about this location is that the speed of service is markedly slower. They're polite enough but routinely understaffed and lack motivation to move more quickly. As an example, today there were two people in front of me who each only got themselves a burrito and nothing else but it took more about 7 minutes before they even got to me at all.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at 190 & Renner in Plano, TX?
Chipotle Mexican Grill at 190 & Renner in Plano, TX is open daily from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Plano, TX?
The Chipotle Mexican Grill is located at 3391 Renner Rd, Plano, TX 75074 in the Collin area.
How can I order food online from Chipotle Mexican Grill at this location?
You can place an order online through Chipotle's official ordering website at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
What type of food does Chipotle Mexican Grill serve at the 190 & Renner location?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.
How does Chipotle Mexican Grill ensure the quality and sourcing of its ingredients?
Chipotle follows "Food with Integrity" principles by sourcing ingredients from farms that adhere to humane and sustainable practices, using only 53 real ingredients prepared with classic culinary techniques.
Is there a way to earn rewards or get exclusive offers at this Chipotle location?
Yes, customers can sign up for Chipotle Rewards to receive exclusive offers and earn free food.
What is the contact phone number for the Chipotle Mexican Grill at 190 & Renner in Plano?
The main phone number for this Chipotle location is +1 945-800-9651.
Which nearby coffee shop can I visit before or after dining at Chipotle Mexican Grill at 190 & Renner?
Starbucks, a coffee shop and cafe, is located nearby and is a convenient spot to enjoy coffee or smoothies before or after your meal at Chipotle.
Are there other restaurants near Chipotle Mexican Grill at 190 & Renner if I'm interested in exploring more food options?
Yes, nearby dining options include Whataburger for American burgers, Sazon De Loa offering Mexican cuisine, and Shaahi Biryani for Indian and Pakistani dishes.
If I'm visiting medical facilities near Chipotle Mexican Grill at 190 & Renner, where can I find specialized care?
Near Chipotle, there are several medical centers and specialists, such as Methodist Richardson Breast Surgeons, Cancer Care, Trinity Surgical Consultants, and Labcorp for laboratory testing, making it convenient for patients and visitors to get meals nearby.