Chipotle Mexican Grill

Reviews

• AC

  Alexis Cantu

  Jan 3, 2026
  3.0
  I ordered on the mobile app and said they didn’t receive an order. I asked them if there was anything they could do to get my money back since at this point it feels like it’s in limbo. The guy in the window was nice and said he was gonna grab his manager to see what I could do. No manager came to address anything. The guy just told me to call the number on the app. No food and now trying to see how I can get my money back. Edit: Their app is buggy. Order from their website.
• MJ

  Michael Jurado

  Dec 27, 2025
  1.0
  Two bad experiences at this location. Accidentally put it on another location months back. Portions are comedic. I've been to chipotles all over dfw and have not seen such stingy serving sizes. Its unfortunate this chipotle is a >5min drive. I shouldn't have to advocate for a reasonable portion nor do I. Paid extra this time and won't be back. Edit: This also isn't the first time, but the portions were so pathetic that I actually had to pay to make sure I'd have a decent meal. Not to mention the only options for protein were carnitas and barbacoa. My chicken bowl cost $9.90. Paid upwards of 16 dollars today. Another awful experience. I've already posted a review and refuse to go back, but the experience happened when a friend insisted on getting his food there. Told him it wasn't worth it he did not believe me. We walk in not a hello or welcome. Proceed to wait at the beginning of the line no one is in the building. The workers dont acknowledge us at all and we wait. The worker in front of us finally ask if we had an online order... Then I am assuming the shift lead or manager comes from the drive through section and take care of us. The other worker then proceeded to sing the loud music they had blasting and go on his phone. You have a job and it is to serve customers if that isn't something you want to do it might be time to change jobs. Food was great!
• LJ

  Lisa Jenkins

  Dec 23, 2025
  1.0
  Absolutel worst . The place was filthy Empty restaurant and dirty tables and floors. No steak and the employees were goofing off What a disappointment I didn't even want to stay and eat I left
• SL

  sun lee

  Dec 12, 2025
  1.0
  Wow I really should’ve read the negative reviews before I stopped here because they are 100% true. Never had this kind of experience at chipotle before. I added guac and extra meat but the portions they gave were pathetically small. Like I get the whole save on margins and it’s a business. But this is EMBARRASSING penny pinching. Look at the picture of my extra guacamole!! It’s literally 2 fork scoops. The extra meat you can’t see but it was just as bad. Staff look like they hate being there. Trash bins weren’t even set up inside. Who’s the owner of this location? Chipotle really needs to review this location because the manager is incompetent at best…
• SR

  Shaquila Rodgers

  Dec 12, 2025
  1.0
  If I could give 0 stars I would. I’ve tried this new location twice! The first time the good was cold and bland, also I got an order of chips and guacamole and the chips was stale as ever due to them having the chips already bagged up. I don’t think they check the chips daily in the bags. The second time I went which was a month or 2 apart from the first visit the food was cold and bland again! Also the portions they give is slim to none! If you ask for more portions be prepared to pay for the exact amount of extra scoops you ask for! They do have another chipotle around the corner and I’ve never had a bad experience with them, food portion is great and the taste is good. Unfortunately I won’t be trying this location again until I see better reviews at least! It’s such a convenient spot with bad food and service. Do better please

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