Brand Certified
Chipotle Mexican Grill
4.0(1450 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
1009 N Central Expy, Plano, TX
75075, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(972) 423-5115
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/tx/plano/1009-n-central-expy?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=94
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Fast Food RestaurantMexican Restaurant
Chipotle Collin Creek is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
4.0
1,450 reviews
5 stars
757
4 stars
319
3 stars
128
2 stars
72
1 star
174
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including rude staff and incorrect orders.
Portion Sizes
Many reviews mentioned stingy portion sizes, particularly for protein, leading to dissatisfaction.
Food Quality
While some customers praised the freshness and taste of the food, others reported issues with undercooked ingredients and overall quality.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty tables and food preparation areas.
Positive Staff Interactions
Despite the negative feedback, some customers noted friendly and helpful staff members, contributing to a better experience.
- SMSommer MolinaFeb 15, 20261.0My mother went in and wasn’t served properly. The prices have gone up but my elderly mother still wanted Chipotle. She wanted barbacoa tacos but as they were being built the server gave her very little barbacoa. What is this? Because my mother is elderly you treat them this way? Unacceptable! A female server noticed there was an issue because my mom decided not to get her tacos after all. The server decided to take out the meat from the third taco and moved it to the second one. Come on people! This is her favorite location! Ridiculous! I am beyond disappointed!
- ASAmeen ShawwaJan 22, 20265.0This Chipotle location is actually really good and easily deserves five stars. It’s one of the biggest Chipotles I’ve ever been to, which already makes the experience better. The staff were friendly and patient, especially Steve, who was super cool and chill while helping me redeem my free burrito. Everything was fresh, prepared correctly, and tasted exactly how Chipotle should. They were also very generous with the portion sizes, which is always appreciated. The place was clean, well-run, and had a good overall vibe. This is definitely one of the better Chipotle locations to spend your money on. Highly recommended.
- BABecka AntonJan 21, 20261.0Poor service and bad attitudes of workers. Ordered salad and she puts 5 pieces of lettuce into the bowl. Asked for more and was glared at. Sadly food was below par compared to other chipotle’s. Will drive extra to go somewhere else where they actually want customers. Seemed like coming in at 8:15pm was an inconvenience to them.
- AAAbdullah AlaghaJan 13, 20261.0The worst burrito I had in my entire life, at least the people who work here should make sure the beans are properly cooked so is the rice. What a shame.
- HHHunter HowardJan 9, 20262.0I’ve seen the videos about Chipotle becoming extremely stingy over the last year, but this location takes the cake. The meat was gone about halfway through both of the bowls we ordered tonight. Will no longer visit this location.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Collin Creek?
Chipotle Mexican Grill at Collin Creek is open daily from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Plano, TX?
It is located at 1009 N Central Expy, Collin Creek Mall, Plano, TX 75075.
What types of food does Chipotle Mexican Grill offer at the Collin Creek location?
Chipotle offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
Does Chipotle Collin Creek offer pickup and delivery services?
Yes, they offer in-store pickup as well as delivery services.
Can I order Chipotle Collin Creek online or through an app?
Yes, you can order online at https://order.chipotle.com/ or via the Chipotle app available on the App Store.
What is the main phone number to contact Chipotle Mexican Grill at Collin Creek?
You can reach them at +1 972-423-5115.
What are some nearby places to Chipotle Mexican Grill at Collin Creek for beauty and spa services?
Nearby beauty and spa options include Martica Massage, BomShele Beauty, Saray's Salon & MedSpa/Barber, Rodney's, Phenix Salon Suites Collin Creek, and Bella Beauty Spa, among others.
Are there any other dining options near Chipotle Mexican Grill at Collin Creek?
Yes, nearby dining options include Souper Salad and Sizzling Spices Indian Restaurant.
What entertainment or shopping places are close to Chipotle Collin Creek?
Nearby entertainment and shopping include Game Stop, Movie Trading Company Plano, and Regency Beauty Institute shopping center.
Is Chipotle Mexican Grill at Collin Creek welcoming to all customers including LGBTQ individuals?
Yes, Chipotle Collin Creek welcomes LGBTQ customers as part of their inclusive values.
Brand Certified Facts from Chipotle Mexican Grill
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