Chipotle Mexican Grill

4.0
834 reviews
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Business Details

5717 Legacy Dr, Plano, TX
75024, United States
(972) 398-8800
https://locations.chipotle.com/tx/plano/5717-legacy-dr?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1734
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About

Mexican Restaurant
Chipotle Shops at Legacy is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
5717 Legacy Dr, Plano, TX
75024, United States

Hours

Reviews

4.0
834 reviews
5 stars
458
4 stars
180
3 stars
67
2 stars
31
1 star
98

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, with instances of rude staff and long wait times.

Food Quality

Food quality was inconsistent, with complaints about undercooked rice, stingy portions, and lack of flavor.

Cleanliness

Multiple reviews highlighted cleanliness issues, including dirty tables and overflowing trash.

Location Preference

Some customers preferred this location over others for its food quality and service, while others had negative experiences.
  • RN
    Rakesh N
    Dec 28, 2025
    4.0
    location was quite and Good , Food its all same like any chipotle but its not busy as other locations
  • TT
    Timothy Tsang
    Dec 10, 2025
    3.0
    This location skimps on the amount of protein they serve.
  • GS
    Gods Son
    Dec 8, 2025
    1.0
    0% customer service 👎👎👎
  • SG
    Sergio Gonzalez
    Nov 25, 2025
    5.0
    I frequently order from this location. I have never had any issues or complaints. My order is always ready in time and I usually order in peak hours when the lunch crowd is in there. The only time my order was not on the pickup shelf, was because my order was taken by someone else. After I made an employee aware, they prepared my order very quick. Definitely my favorite location
  • RV
    Ravi Verma
    Nov 14, 2025
    5.0
    Great food, decent service. Really busy with office lunch crowd during week day lunch times. Better for dinner.
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Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at Shops at Legacy in Plano, TX?

Chipotle Shops at Legacy in Plano, TX is open every day from 10:45 AM to 10:00 PM.

What types of food does Chipotle Shops at Legacy offer?

Chipotle offers customizable menu options including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced and wholesome ingredients.