Business Details
About
Mexican Restaurant
Chipotle Spring Creek is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.5
1,071 reviews
5 stars
481
4 stars
181
3 stars
87
2 stars
64
1 star
258
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rude staff, lack of attention, and slow service.
Food Quality
Many customers reported issues with food quality, including undercooked rice, stale chips, and inconsistent portion sizes.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and unclean food preparation areas.
Consistency
Customers expressed frustration over inconsistent experiences, with some praising the food and service while others reported significant issues.
- BBboneyard3 days ago1.0yo big dawg working the pick up today, you good? normally this location has great portion sizes but on my mothers soul this is what i got today during my lunch break at work🤣 (see picture, i did not take a bite of the food, received barely 1/3rd a bowl) kinda disrespectful tbh, i can count the pieces of chicken i got nearly on one hand, ill think twice before coming here now
- SPStephan ParisJan 3, 20261.0I ordered a burrito bowl and two drinks through the app for delivery because I couldn’t leave work during lunch. When the order arrived, the DoorDash driver handed me the bag, but it felt unusually light. I opened it and saw that neither the Coke nor the Izze was included. I asked the driver where the drinks were, and she replied, “I have no idea—this is all Chipotle gave me.” I explained that I couldn’t leave work and was relying on her to deliver both my food and drinks, but she told me to “call the store.” I contacted Chipotle, and they instructed me to call DoorDash. When I went back to the app, I was routed to a bot named Pepper instead of a real person. After getting nowhere with the back-and-forth, I finally called my credit card company. To make matters worse, there was no silverware included, even though I always request it through the app, so I had to eat with my hands. The people working here are cold and unhelpful. Hungry, thirsty, and frustrated then having to eat with my hands—an experience I won’t forget anytime soon.
- RGRichelle GrayDec 29, 20252.0Female worker was sloppy making bowls. Food flying into other foods, steak were dry, and no white rice. I like to eat with my eyes and it was not given.
- NSnikinya spencerDec 29, 20251.0If you can Drive to Allen Go ahead and do that. Been living in this area for 3 years. This place is the Top Number 1 Trash place ever. They do not care .. Yall please 🙏🏽 be careful ALL BAD REVIEWS ARE TRUE. DRIVE DOWN 75 TO THE NEXT CHIPOTLE PLEASE.
- RBRob BusbyDec 6, 20252.0I’ve been here a few times through out the last few years, but mostly at random, but didn’t feel I had the time to write a review. I just looked past the errors. However, today warrants that review. Each time I’ve been here it’s been a new face with 1 or 2 people at the front and 4 or 5 people in the back area hovering and hanging out. Without fail, we order two bowls: with chicken or steak. Each time the price is different and toppings are lower. I’m not sure if this comes out of their check or not, but come on, adding a half of spoon of beans over full bowl of rice doesn’t seem like it’s proportionate. While the team hovers in back just putting the new Chipotle steak on the stove that would take another 10 minutes, I decided to order the regular steak (double) with chicken. The cost was over $25 after I asked them to put more beans and toppings on. It’s like they put the very least amount on so you’ll have to ask for more and then get charged extra. Great business model!
Frequently Asked Questions About Chipotle Mexican Grill
What types of food options are available at Chipotle Mexican Grill in Spring Creek?
Chipotle offers customizable burritos, bowls, quesadillas, tacos, and salads made from 53 real ingredients following their 'Food with Integrity' principles.
What are the operating hours of Chipotle Mexican Grill at 500 E Spring Creek Pkwy, Plano, TX?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill offer options for pickup or delivery?
Yes, Chipotle offers both in-store pickup and delivery services.
How can I order food from Chipotle Mexican Grill online?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle mobile app.
Are catering services available at this Chipotle location?
Yes, catering and catering delivery services are offered.
What is the address and contact information for Chipotle Mexican Grill in Spring Creek?
The address is 500 E Spring Creek Pkwy, Plano, TX 75074. You can call them at +1 972-379-3353 or email TX.2997.SpringCreek@chipotle.com.
What payment methods does Chipotle Mexican Grill accept?
Chipotle accepts credit cards among its payment methods.
Which nearby places can I visit before or after dining at Chipotle Mexican Grill on Spring Creek Pkwy?
Nearby you can visit Texaco Station Plano for fuel, Starbucks for coffee, and Adriano's Italian Restaurant for alternative dining options.
Are there mobile phone stores near Chipotle that I might visit along with dining?
Yes, nearby mobile phone stores include the AT&T Store, Sprint Store By The Customer Center, and T-Mobile, all close to Chipotle for convenient shopping.
What other food-related options are located near Chipotle Mexican Grill?
Nearby food options include Taco Cabana, Amoretto Italian Restaurant, Jimboy's Tacos, and Tiger Sugar for bubble tea.