Chipotle Mexican Grill

3.9
722 reviews
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Business Details

4901 W Park Blvd, Plano, TX
75093, United States
(469) 467-9900
https://locations.chipotle.com/tx/plano/4901-w-park-blvd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=244
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About

Mexican Restaurant
Chipotle Park & Preston is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
4901 W Park Blvd, Plano, TX
75093, United States

Hours

Reviews

3.9
722 reviews
5 stars
379
4 stars
145
3 stars
57
2 stars
36
1 star
105

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with many noting a lack of customer service and poor attitudes from employees.

Food Freshness

There were mixed reviews regarding food freshness, with some customers experiencing cold or stale food, while others praised the freshness of their meals.

Portion Sizes

Numerous reviews highlighted issues with small portion sizes, particularly regarding protein, leading to dissatisfaction among customers.

Cleanliness

Several customers mentioned cleanliness issues, including dirty tables and unsanitary conditions, which negatively impacted their dining experience.

Order Accuracy

Many customers reported problems with incorrect orders, whether through in-store purchases or online pickups, leading to frustration.
  • SC
    Skiler Cleve
    6 days ago
    5.0
    This is an excellent location! The food is always phenomenal and well-seasoned. I really missed them while they were temporarily closed for repairs, and I tried the food at a couple other loo cations and it was not the same. The general manager, whom I’ve known to work there for years, warmly greeted me and welcomed me back to her store. Excellent customer service at this particular store.
  • JM
    Jeffrey Moody (MOODY)
    Dec 22, 2025
    1.0
    Gave me an extra burrito but my order was wrong anyways! I didn’t have time to go back. I didn’t eat because the beans. I ended up giving the whole meal to a homeless guy on the way to the airport. I’d probably just go to velvet taco next time I’m hungry for tacos 🌮
  • JC
    James Carter
    Dec 11, 2025
    5.0
    My favorite chipotle location. Very fresh food.
  • CC
    Cody
    Dec 11, 2025
    1.0
    Not a fan of this location. The employees come across rude, and the one time I spoke with the store manager, that conversation didn’t leave a great impression either. They also really skimp on portions. I go to a lot of Chipotles, including two others near this one, and this location has consistently been the dud.
  • CM
    C M
    Dec 6, 2025
    1.0
    Closed by the health inspector today
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill Park & Preston offer?

Chipotle offers customizable fast-casual Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the operating hours of Chipotle Mexican Grill at 4901 W Park Blvd, Plano?

The restaurant is open daily from 10:45 AM to 10:00 PM.