Brand Certified
Chipotle Mexican Grill
3.9(732 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
4901 W Park Blvd, Plano, TX
75093, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(469) 467-9900
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/tx/plano/4901-w-park-blvd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=244
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Park & Preston is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.9
732 reviews
5 stars
386
4 stars
146
3 stars
57
2 stars
37
1 star
106
What are people saying?
AI-generated from recent customer reviews
Portion Sizes
Many customers complained about small portion sizes, feeling they did not receive value for their money.
Service Quality
Numerous reviews highlighted rude or unhelpful staff, with some customers reporting poor customer service experiences.
Food Freshness
Inconsistency in food freshness was noted, with some customers receiving cold or unappetizing meals.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty tables and concerns about food safety.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly service at this location.
- CBCaleb BurnsFeb 11, 20262.0The #1 thing that Chipotle cannot get wrong, that they get wrong at this location, is portion sizes. For the amount I'm paying, you cannot afford to mess this up. I walked away with a barely filled bowl of rice and beans, and barely a spoon of barbacoa that left me still hungry when usually I'm fighting to finish my last bite. Don't come here if you want your money's worth.
- JLJean LeMoreFeb 10, 20261.0What a disappointing experience. I ordered on the app and it said my order would be ready at 6:20. I arrived at 6:20 and the girl behind the counter said they were still making it. I waited and watched as 4 employees stood around while one employee did the cooking, then was moving as fast as he could between the grill and the prep station for takeout. I watched 2 different customers go to the counter and then decide to leave. After waiting 25 mins, I asked if they had begun to prepare my food and if they had not, they could just refund my money. They put it together and when I got home, it was awful. Tacos were mashed together and it was very unappetizing. The tortillas were so gummy and I thought I heard the girl behind the counter say they were out of them. When the girl behind the counter with pink hair was folding a dirty rag over and over and wiping down the counter, then provided a customer with his food while she had a broom under her arm, I've decided not to return.
- JKJohnathan KuehnerFeb 6, 20265.0Love em
- TTTinaFeb 6, 20265.0My first time going and it was yummy.
- ABAarnav BhailaJan 23, 20265.0The Food and Service were great. This was really good location. The people are really helpful, like this one guy named Josh helped me while he was off duty. Would come again!
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill Park & Preston offer?
Chipotle offers customizable fast-casual Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours of Chipotle Mexican Grill at 4901 W Park Blvd, Plano?
The restaurant is open daily from 10:45 AM to 10:00 PM.
Does this Chipotle location offer delivery or pickup services?
Yes, they offer both in-store pickup and delivery services.
How can I place an online order for Chipotle at Park & Preston?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available on the App Store.
Is Chipotle Park & Preston welcoming to the LGBTQ community?
Yes, this location welcomes LGBTQ customers and is inclusive.
What is the address and location details for Chipotle Mexican Grill Park & Preston?
The restaurant is located at 4901 W Park Blvd, Preston Towne Crossing Shopping Center, Collin, Plano, TX 75093, USA.
Which nearby restaurants can I visit along with Chipotle Mexican Grill at Park & Preston?
Nearby dining options include Nekter Juice Bar for smoothies, Subway for sandwiches, Spezzo for Italian cuisine, Snuffer's for American burgers, and Uno Due Go for pizza.
Are there beauty salons or spas near Chipotle Park & Preston where I can visit before or after dining?
Yes, nearby beauty and spa places include The Perfect Arch by Nahid Sobhanian, Bella Chic Salon, Hair by Farah, The Jaded Arch Waxing Studio, Sara salon, Ira Diamond Hair Salon, and others.
Can I combine a visit to Chipotle with some fitness or recreation nearby?
Yes, Alive, a yoga studio and gym, is located nearby for fitness enthusiasts to enjoy before or after a meal.
How can I contact Chipotle Mexican Grill at Park & Preston for questions or catering?
You can reach them by phone at +1 469-467-9900 or email at tx.0244.parkpreston@chipotle.com.
Brand Certified Facts from Chipotle Mexican Grill
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