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CAVA

4.6
(1094 reviews)

Business Details

1901 Preston Road, Plano, TX
75093, United States
(945) 219-5359
http://cava.com/

About

Mediterranean Restaurant
CAVA is a fast-casual Mediterranean restaurant serving feel-good food with customizable greens + grains bowls, salads, and pitas.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

CAVA
1901 Preston Road, Plano, TX
75093, United States

Hours

Reviews

4.6
1,094 reviews
5 stars
929
4 stars
57
3 stars
27
2 stars
20
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff received numerous compliments for being friendly, helpful, and attentive, with specific praise for employees like Pepe, Ali, and Daniel.

Food Quality

Customers consistently praised the food for being fresh, delicious, and healthy, with many enjoying the variety of options available.

Cleanliness

Most reviews highlighted the cleanliness of the location, although there were a few mentions of unsanitary conditions at times.

Service Efficiency

While many customers experienced fast service, there were some complaints about delays during busy times, particularly with the delivery system.
  • II
    Ivan
    5 days ago
    5.0
    I had an amazing experience at Cava, and it was all thanks to the two employees at the front, Leann and Ja’mya. From the moment I walked in, they were incredibly welcoming and made the atmosphere feel warm and inviting. They greeted me with great energy and made me feel comfortable right away. They took the time to clearly explain the menu, which I really appreciated since there are so many different combinations and options. They were patient, knowledgeable, and made everything easy to understand. On top of that, they gave some really great recommendations based on what I was looking for, and everything they suggested turned out to be delicious. You can tell Leann and Ja’mya genuinely care about customer service and creating a great experience. Their positive attitude and professionalism really stood out. I’ll definitely be coming back because of them!
  • LW
    Loretta Wotipka-Riely
    5 days ago
    3.0
    The overall food is good. They asked me if I wanted spicy chicken or regular and I said regular. The chicken was very spicy! The manger was very nice and gave me beef instead at no extra charge. The beef tasted good but was full of fat & gristle. They have unsweetened tea but no sweeteners. Not even sugar.
  • JC
    J Cunningham
    6 days ago
    1.0
    It seems every time I come here I am treated with a lot of sarcasm and rudeness. Workers don’t seem happy to be there and helpful at all. EVERY TIME I have come here, tables are dirty and when I see someone “cleaning them” they just do half or barely any of the table. I decided to get steak today and accept the upcharge just to get cold, extremely chewy steak. I do not recommend coming to this location. I love their food but service does not make it worth it to come here. cava, hire better employees that treat people with kindness and enthusiasm.
  • BF
    Bella Foutz
    Feb 12, 2026
    5.0
    This was the best bowl everrrrrrrrrr. Ali was the first face I saw. Little intimidating, but very helpful. Gave me extra rice 👌. Pepe was the second lad I saw. Nice off the bat, helped me pick my sauce. Lastly, Daniel. Tricked me into thinking the Harissa sauce was not spicy, it is. Through this experience I grew as a person, I gained a new experience and learned a lot about myself. Oh! And the last worker who left the biggest impact on me was Emily. Thank you so much Cava Crew you da best new music. 10/10 WOULD RECOMMENDATION
  • LR
    Lesa Rayford
    Feb 10, 2026
    5.0
    The DREAM TEAM was in full effect tonight! Ja’Mya, Pepe, and Anastasia were amazing from start to finish. Ja’Mya’s suggestion to add the harissa chicken to my bowl was spot on—so flavorful and perfectly balanced. Anastasia nailed it with her topping recommendations, taking it to the next level. And Pepe wrapped everything up with top-notch service and the blueberry lavender recommendation… chef’s kiss—absolutely delicious. The energy, attention to detail, and customer service were unmatched. This team truly made the experience. I’ll definitely be back!

Frequently Asked Questions About CAVA

What type of cuisine does CAVA in Plano serve?

CAVA serves fast-casual Mediterranean cuisine featuring customizable greens and grains bowls, salads, and pitas.

Where is CAVA located in Plano, TX?

CAVA is located at 1901 Preston Rd., Plano, TX 75093, USA.

Brand Certified Facts from CAVA

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Certified February 22, 2026Yext Knowledge Graph
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