Customers frequently reported slow service, understaffing, and rude behavior from staff, leading to negative dining experiences.
Food Quality
Mixed reviews on food quality; while some praised the wings and burgers, others complained about overcooked items, lack of flavor, and unsatisfactory freshness.
Positive Staff Interactions
Several customers highlighted exceptional service from specific staff members, noting their attentiveness and friendliness, which enhanced their overall experience.
Atmosphere Concerns
Some customers mentioned a decline in the atmosphere and cleanliness of the location, impacting their enjoyment.
SP
Stacey Pray
Dec 23, 2025
5.0
The food was fresh and the service was excellent. We also enjoyed our happy hour appetizers.
NN
Nick
Dec 20, 2025
1.0
This location’s atmosphere has declined under new management. Service has been consistently slow. Also, since when is BWW not dog-friendly? If management has concerns about my wife’s quiet 2.8-lb poodle, those concerns should be addressed directly and politely by management rather than relayed through a teenage server after she took our drink order.
QL
Queena Leung
Dec 20, 2025
1.0
Apparently, the patio is no longer dog-friendly. In the past, we were told it was, and we’ve brought our dogs multiple times. This time, after seating us, the waitress informed us that the manager does not allow dogs.
Perhaps you should inform potential customers with dogs BEFORE seating them and having them wait a good 15 minutes?
CH
Casey Hyde
Dec 14, 2025
4.0
Overall, everything was good food took a little longer than expected, but I love the variety of sauces and the vibe is lit
AS
A S
Dec 5, 2025
1.0
I went to pick up an order at this location and had a terrible experience. After a long wait, the staff helped the person behind me without acknowledging me first. It felt rude and unprofessional. On top of that, my order was incomplete - no ice cream with the fudge cake, and the celery was wilted and not fresh. I expected to be treated fairly, but this was a letdown all around. Definitely won't be coming back.
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Plano, TX specialize in?
Buffalo Wild Wings in Plano offers award-winning Buffalo, New York-style wings available in 26 different sauces and seasonings.
Where is Buffalo Wild Wings located in Plano, TX?
Buffalo Wild Wings is located at 3625 Central Expressway, Suite 100, Plano, TX 75023, USA.
What are the opening hours of Buffalo Wild Wings in Plano?
Buffalo Wild Wings is open Monday to Wednesday and Sunday from 11:00 AM to 12:00 AM, Thursday from 11:00 AM to 1:00 AM, and Friday to Saturday from 11:00 AM to 2:00 AM.
Can I order takeout from Buffalo Wild Wings Plano?
Yes, Buffalo Wild Wings in Plano offers takeout services as they are categorized as a takeout restaurant.
How can I contact Buffalo Wild Wings in Plano?
You can reach Buffalo Wild Wings in Plano by calling +1 469-467-9464.
Does Buffalo Wild Wings in Plano have an online presence where I can learn more?
Yes, you can visit their official website at https://www.buffalowildwings.com/locations/us/tx/plano/3625-central-expy/sports-bar-117/ to learn more.
What nearby restaurants can I visit before or after Buffalo Wild Wings?
Nearby restaurants include Chili's Grill & Bar, Red Lobster, Bavarian Grill, Whataburger, and Golden Corral Buffet and Grill, offering a variety of American, Tex-Mex, German, fast food, and buffet options.
Are there any nearby places where I can have dessert after dining at Buffalo Wild Wings?
Yes, Coldstone, an ice cream shop, and Sharetea, a bubble tea and coffee shop, are nearby options for dessert and drinks.
What nearby hotels are available if I want to stay overnight near Buffalo Wild Wings Plano?
Nearby hotels include Fairfield Inn & Suites by Marriott Dallas Plano North, Fairfield by Marriott Inn & Suites Dallas Plano North, and Home2 Suites by Hilton North Plano Hwy 75.
Is there a nearby place for automotive services close to Buffalo Wild Wings in Plano?
Yes, you can find automotive services at Service King Collision Repair of South Plano, Costco Tire Center, and U-Haul Moving & Storage of Plano Allen nearby.