Buffalo Wild Wings

3.9
2204 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
3625 Central Expressway, Plano, TX
75023, United States

Hours

Reviews

3.9
2,204 reviews
5 stars
1,075
4 stars
527
3 stars
252
2 stars
114
1 star
236

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed the wings while others found them overcooked or lacking flavor.

Service Issues

Numerous complaints about slow service, rude staff, and incorrect orders, leading to a frustrating dining experience for many.

Staff Performance

Positive feedback for specific staff members who provided excellent service, but overall inconsistency in service quality noted.

Atmosphere

Generally described as a welcoming and casual environment, suitable for sports viewing and family gatherings.

Management Concerns

Several reviews highlighted poor management and disorganization, contributing to negative experiences.
  • NT
    Nina T
    Nov 8, 2025
    4.0
    Love the food, beer is always cold and they train new bartenders to not have too much head on a glass. The service in the bar is better than the dining room in my experience but still good.
  • VP
    Venkata Srinivas Putta
    Nov 4, 2025
    1.0
    Always left unattended. No body tried to allocate a table. I feel tables are empty just because of these people service
  • TT
    Tracey Parish (T)
    Nov 1, 2025
    4.0
    Food was fresh and good. Big menu with lots to chose from.
  • AE
    Ansor Esrar
    Oct 17, 2025
    3.0
    Quality of chicken wings could’ve been better!
  • JJ
    Joemon John
    Sep 11, 2025
    1.0
    My service and customer care by Dominique on September 11,2025 at the Plano, Texas location was absolutely atrocious. I have been here before and the customer service was not as bad as it was today. Server practically slammed a metal plate and was uncessarily rude and hostile the entire time. I'm not sure what I did to piss her off, but she did not have this same energy towards others. Honestly one of the worst servers I've had. Literally never checked in a while I was there another server ended up doing that instead because even she realized how long it took. And I try to be incredibly respectful every where I go so I'm not sure what the problem was, but I made sure the tip reflected that because that was ridiculous! Wings were pretty good but lost my appetite 10 minutes into meeting my server and I honestly considered leaving then and should have. I try to give staff the benefit of the doubt. I understand the job can be stressful but I'd like to be treated at least like everyone else. I often tip generously and am friendly, but this time there was no point. Don't skimp on finding quality customer service employees, they're the front line. My visit today was unusually a big fat 0

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Plano, TX specialize in?

Buffalo Wild Wings in Plano offers award-winning Buffalo, New York-style wings available in 26 different sauces and seasonings.

Where is Buffalo Wild Wings located in Plano, TX?

Buffalo Wild Wings is located at 3625 Central Expressway, Suite 100, Plano, TX 75023, USA.