Black Sheep Coffee

4.3
433 reviews

About

CafeCoffee Shop
Serving specialty grade coffee. Our Cafes are dog-friendly 🐕.

Location

Black Sheep Coffee
1501 Preston Road, Plano, TX
75093, United States

Hours

Reviews

4.3
433 reviews
5 stars
305
4 stars
50
3 stars
26
2 stars
19
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and attentive staff, particularly highlighting individuals like Autumn and Luka for their exceptional service.

Coffee Quality

The coffee received mixed reviews; while some found it rich and flavorful, others reported issues with bitterness and inconsistency.

Food Quality

Food items, especially pastries and waffles, were often criticized for being underwhelming or not meeting expectations, with some customers expressing disappointment.

Atmosphere

The cafĂŠ's ambiance was frequently described as cozy and inviting, making it a pleasant place for socializing or working.

Ordering Experience

Several customers found the ordering process via kiosks to be confusing and less personal, detracting from their overall experience.
  • AR
    Anna Rosa
    Jan 1, 2026
    5.0
    Autumn did an Amazing job!!! We love BSC!
  • JJ
    Junior
    Dec 22, 2025
    5.0
    Black Sheep Coffee is absolutely fantastic! The coffee is consistently bold and delicious, and the atmosphere is welcoming and energetic. Deja and Carolyn truly made the experience stand out—they were both incredibly friendly, attentive, and clearly passionate about what they do. Their great vibes and excellent service turned a simple coffee run into a highlight of my day. I’ll definitely be coming back again and again!
  • LP
    lokesh paduchuri
    Dec 20, 2025
    3.0
    Nice Space, Missed the Mark ☕️ Tried the triple hot chocolate, and honestly… it was pretty weak. Didn’t live up to the name at all. The croissant wasn’t great either, and they don’t warm them, which was a letdown. That said, the location is good, clean, and well maintained, and the staff were friendly, which I appreciate. Overall, it’s okay, but with so many good coffee spots around, I’ll probably look for alternate options next time.
  • AP
    A Phillips
    Dec 10, 2025
    5.0
    I can’t say enough good things about Black Sheep. My go-to matcha spot! It's so good!! Smooth, vibrant, never bitter, and clearly made with high-quality ingredients. The baristas, especially Autumn and Shalaka, make the experience even better. They’re warm, attentive, and hold the best conversations. They make your visit feel personal. You can tell they care about both the craft and the customers. If you’re a matcha lover, or just someone who appreciates excellent service, then Black Sheep is your place!
  • JH
    Julia Hampton
    Dec 2, 2025
    2.0
    I usually love this place but the last few times I’ve come in have not been the greatest experience. I usually stop in on my way to work for a PB&J waffle. The last 2 or 3 waffles have not been the crispy, golden brown waffles I came to obsess over. Today, in particular, the waffle was flimsy, not golden brown or crispy at all, AND there was a hair on it. CLEARLY from the guys having long hair and not wearing hair nets. I returned the waffle - initially I wanted another one, but they couldn’t figure it out for whatever reason - I just requested a refund. I am totally disappointed, to say the least.

Frequently Asked Questions About Black Sheep Coffee

What are the opening hours of Black Sheep Coffee on weekdays?

Black Sheep Coffee is open from 5:00 AM to 9:00 PM Monday through Friday.

Is Black Sheep Coffee dog-friendly?

Yes, Black Sheep Coffee cafes are dog-friendly, welcoming your furry friends when you visit.