Many customers praised the friendly and attentive staff, particularly highlighting individuals like Autumn and Luka for their exceptional service.
Coffee Quality
The coffee received mixed reviews; while some found it rich and flavorful, others reported issues with bitterness and inconsistency.
Food Quality
Food items, especially pastries and waffles, were often criticized for being underwhelming or not meeting expectations, with some customers expressing disappointment.
Atmosphere
The cafĂŠ's ambiance was frequently described as cozy and inviting, making it a pleasant place for socializing or working.
Ordering Experience
Several customers found the ordering process via kiosks to be confusing and less personal, detracting from their overall experience.
AR
Anna Rosa
Jan 1, 2026
5.0
Autumn did an Amazing job!!! We love BSC!
JJ
Junior
Dec 22, 2025
5.0
Black Sheep Coffee is absolutely fantastic! The coffee is consistently bold and delicious, and the atmosphere is welcoming and energetic. Deja and Carolyn truly made the experience stand outâthey were both incredibly friendly, attentive, and clearly passionate about what they do. Their great vibes and excellent service turned a simple coffee run into a highlight of my day. Iâll definitely be coming back again and again!
LP
lokesh paduchuri
Dec 20, 2025
3.0
Nice Space, Missed the Mark âď¸
Tried the triple hot chocolate, and honestly⌠it was pretty weak. Didnât live up to the name at all. The croissant wasnât great either, and they donât warm them, which was a letdown.
That said, the location is good, clean, and well maintained, and the staff were friendly, which I appreciate.
Overall, itâs okay, but with so many good coffee spots around, Iâll probably look for alternate options next time.
AP
A Phillips
Dec 10, 2025
5.0
I canât say enough good things about Black Sheep. My go-to matcha spot! It's so good!! Smooth, vibrant, never bitter, and clearly made with high-quality ingredients.
The baristas, especially Autumn and Shalaka, make the experience even better. Theyâre warm, attentive, and hold the best conversations. They make your visit feel personal. You can tell they care about both the craft and the customers.
If youâre a matcha lover, or just someone who appreciates excellent service, then Black Sheep is your place!
JH
Julia Hampton
Dec 2, 2025
2.0
I usually love this place but the last few times Iâve come in have not been the greatest experience. I usually stop in on my way to work for a PB&J waffle. The last 2 or 3 waffles have not been the crispy, golden brown waffles I came to obsess over. Today, in particular, the waffle was flimsy, not golden brown or crispy at all, AND there was a hair on it. CLEARLY from the guys having long hair and not wearing hair nets. I returned the waffle - initially I wanted another one, but they couldnât figure it out for whatever reason - I just requested a refund. I am totally disappointed, to say the least.
Frequently Asked Questions About Black Sheep Coffee
What are the opening hours of Black Sheep Coffee on weekdays?
Black Sheep Coffee is open from 5:00 AM to 9:00 PM Monday through Friday.
Is Black Sheep Coffee dog-friendly?
Yes, Black Sheep Coffee cafes are dog-friendly, welcoming your furry friends when you visit.
Where is Black Sheep Coffee located?
Black Sheep Coffee is located at 1501 Preston Road, Plano, TX 75093, USA.
What meals are served at Black Sheep Coffee?
Black Sheep Coffee serves breakfast and lunch options.
What are the specialty items at Black Sheep Coffee?
The specialties at Black Sheep Coffee include coffees and waffles.
What payment methods does Black Sheep Coffee accept?
Black Sheep Coffee accepts American Express, Android Pay, Apple Pay, Diners Club, Discover, Mastercard, and Visa.
Where can I view the menu or place an order for Black Sheep Coffee?
You can view the menu and place an order online at https://blacksheepcoffeeus.vmos.io/store/eb3a229c-69fa-496f-a1b2-66722e2f2bd1/menu/overview?menuUUID=6f4935c5-4c43-4e52-92d0-425f04518760.
What nearby restaurants can I try before or after visiting Black Sheep Coffee?
Nearby restaurants include Oceanic Thai Kitchen for Thai cuisine, Sushi Island for sushi, and Andrew's American Pizza Kitchen for pizza and bar experience.
Are there any places near Black Sheep Coffee where I can get a massage or spa treatment?
Yes, near Black Sheep Coffee you can visit Q Foot Spa for massage therapy and reflexology, as well as beauty salons like My Perfect Brows and Nails Now for spa and beauty services.
What educational or music-related places are close to Black Sheep Coffee?
Nearby educational and music-related places include Kumon Math and Reading Center of Plano - Shepard for tutoring and the School of Rock Plano for music lessons.