Einstein Bros. Bagels

Reviews

• AA

  Anahita

  3 days ago
  5.0
  The service was wonderful and they handled the large crowd in a very timely and organized manner. Very approachable staff and made me feel welcome. Excited to come back!!
• BK

  Bruce Katz

  Apr 5, 2026
  5.0
  I love Einsteins bagels and coffee, but in particular this location (Tollway and Parker). It’s one of the only stores that has survived, and seemingly thrived for decades. The staff here is a cut above. Many of the staff have been here for years, or have migrated from other stores that have closed (as I used to frequent those locations too). The newer employees, some who have now been at this location for a while, have clearly adopted the hard work/customer service mindset. This store has several Einstein veterans who lead by example & why customers like myself keep returning. Just wanted to take the time to give credit where due and acknowledge a well run operation. It’s a pleasure to visit each and every time! All the best on continued success and keep up the good work!!
• MS

  Mohammad Saquib

  Apr 4, 2026
  5.0
  I’ve been coming to this location since before COVID, and every visit truly feels like having breakfast at home. The atmosphere is always welcoming, clean, and comfortable, and the staff consistently go above and beyond to make customers feel valued. Chris is always friendly, attentive, and brings such positive energy to the front. And a special thank you to Stephanie, the store manager, who clearly does an amazing job leading the team and maintaining such a high standard of service. It’s rare to find a place that feels this consistent and genuine over the years. This spot has become part of my routine, and I always look forward to coming back. I almost wish they’d reserve that corner high table with the raised chair just for me every morning—kidding! Highly recommend!
• YJ

  Yolanda Jacobs

  Apr 3, 2026
  1.0
  I never stop at this location, but this morning I did and I was serviced by Chris at the register, who displayed the most racist behavior that I have ever experienced. Long story short… he took the order of a white female customer before he took my order when I was in store and in line way before her. After Chris took her order he proceeded to have a long conversation with her about her job at Walmart and what she plans to do later in life. Chris then starts talking to her about the free bagel survey on the receipt. Taking as long as he possibly could to make me wait. I was looking him right in his eyes and he know that what he was doing was wrong and intentional. When Chris finally took my order and handed me my receipt, he didn’t bother to explain the free bagel option on the receipt. I said to Chris, aren’t you going to tell me about the free bagel option like you did the previous customer. He says well if you want me to then I will, I said no, that wasn’t the point. The point is to treat all customers and their time with respect. Chris probably shouldn’t be the customer first impression when they walk in the store if this is how he treats customers.
• DT

  Devonshe Thornton

  Apr 2, 2026
  1.0
  This place acts like customers personally offended them by showing up. The food was disappointing, the service was rude, and the atmosphere felt like hostility with a side of inconvenience. I’ve been here more than once thinking maybe it was a bad day, but no, being unpleasant must be part of the brand.

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