This profile is uncertified and using publicly sourced data
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About
Ice Cream Shop
Cotton & Snow is a Nashville based leading specialty retailer of high-quality shaved ice offering Boozy and non-alcoholic options along with our 50 flavor organic cotton candy bar and local ice cream. We cheerfully serve up finely shaved Hawaiian ice savored in handcrafted natural flavors. Our signature flavors are created by us to evoke a taste true to it's name and made with 100% pure cane sugar and no corn syrups. We created the cotton candy shaved ice topped with freshly spun cotton candy and are in fact named after our signature creation.
Location
Hours
Monday11:00 AM - 10:00 PM
Tuesday11:00 AM - 10:00 PM
Wednesday11:00 AM - 10:00 PM
Thursday11:00 AM - 11:00 PM
Friday11:00 AM - 12:00 AM
Saturday11:00 AM - 12:00 AM
Sunday11:00 AM - 10:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.