Certified by Chipotle Mexican Grill • Apr 05, 2026
Fast Food RestaurantMexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Apr 05, 2026
Certified by Chipotle Mexican Grill • Apr 05, 2026
Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM
Reviews
3.7
1,604 reviews
5 stars
750
4 stars
328
3 stars
159
2 stars
92
1 star
275
HS
harry schnider
1 day ago
1.0
I had a really rough visit to this Chipotle. I just wanted a simple substitution for a kid's meal, asking to swap the taco for other ingredients. The girl with the tattoos who was acting like the manager was incredibly dismissive and wouldn't even consider it. When I asked about the actual policy for substitutions, she got even more aggressive and pushed us to just buy a bowl. Then, when she made the bowl, the portions were a joke. The scoops were tiny, almost like she was being minimalistic on purpose because I'd spoken up. It’s frustrating to deal with that kind of attitude and still get a skimpy meal. I'd definitely skip this location.
TL
Tyler Lovell
1 day ago
5.0
Everything good besides over cooking the meats and the beans looked like they have been out for a few days and just kept repeating them.
TL
Tami Louiscar
Apr 2, 2026
1.0
Came here at 4 o’clock. Only one kid working. I did see him go back and ask multiple times for help instead the other workers just stood in the back talking. They had no meat available. Drove to another chipotle and they wouldn’t serve me because they only had online quesadillas. So in one day, I drove to chipotle’s and got no food
CH
Camille Hicks
Mar 28, 2026
1.0
Location needs to be managed better. It’s dirty upon walking in. The outside table umbrella was laying in the walk way. They already barely give you any meat as it is and this time it was even less because she did a half scoop and then let at least 5-6 pieces of chicken fall onto the counter. Guac was brown. Check out counter was dirty. The cashier was pushing my bag towards me when leaving, along with all the food that was spilled over the counter. The drink & plasticware area was dirty and there were no forks. Instead of bringing out replacements, she brings me out one fork as if no one else is going to need one lol. Thanks so much for my bowl of lettuce and rice. I won’t be back.
LB
Lamari Brown
Mar 7, 2026
2.0
Tonight’s experience at this Chipotle location was honestly disappointing. The line was visibly dirty, the silver and food wells were filthy, and there was no sense of urgency to clean or restock anything. There was no chicken available and no effort being made to quickly refill it. All of the dressings were completely out, and they had to be told to restock them.
One of the employees on the line stated she couldn’t help the cook refill the food, which was frustrating to hear as a customer. I worked at Chipotle when I was younger, so I understand how things run and how much has changed over the years — but teamwork and urgency are still basics. That was clearly missing tonight.
The only person who seemed to be moving with purpose was a young Black man who was working extremely hard trying to get the line back in order. Everyone else appeared disengaged. It’s unfortunate because one person shouldn’t have to carry the entire operation.
Also, since when did salad dressing become $1.60 each?
I hope management takes a look at this location. Cleanliness, communication, and teamwork make a huge difference in the customer experience.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill West Plano offer?
Chipotle West Plano offers customizable Mexican fast-casual food including burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, wholesome ingredients without artificial additives.
Where is the Chipotle Mexican Grill West Plano located?
It is located at 6202 W Park Blvd, Plano, TX 75093, in front of Home Depot and across Park from the Shops at Willow Bend in Collin.
What are the operating hours for Chipotle Mexican Grill West Plano?
Chipotle West Plano is open daily from 10:45 AM to 11:00 PM.
Does Chipotle West Plano offer online ordering and delivery services?
Yes, Chipotle West Plano offers in-store pickup and delivery through online orders via their website and app.
How can I earn rewards or get exclusive offers at Chipotle West Plano?
You can sign up for Chipotle Rewards to earn free food and exclusive offers when ordering from Chipotle West Plano.
Is Chipotle West Plano welcoming to the LGBTQ community?
Yes, according to Google attributes, Chipotle West Plano welcomes LGBTQ customers.
Which nearby places can I visit before or after dining at Chipotle West Plano?
You can visit The Shops at Willow Bend for shopping, Home Depot for home supplies, and Potbelly Sandwich Shop for alternative dining options near Chipotle West Plano.
Are there nearby transit or rental services to help me reach Chipotle West Plano?
Yes, Penske Truck Rental nearby can assist if you need vehicle rentals, and there are several banks and ATMs such as Bank of Texas and Truist for your financial needs.
What other food options are close to Chipotle West Plano?
Nearby you can find other food options such as Potbelly Sandwich Shop, McDonald's, and Wendy's for a variety of fast food choices.
Can I contact Chipotle West Plano by email or phone?
Yes, you can contact them by email at tx.1481.westplano@chipotle.com or by phone at +1 214-302-2339.
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