Customers frequently reported poor service, including rude staff and incorrect orders, though some praised individual employees for their friendliness.
Food Quality
While many customers enjoyed the food, there were complaints about cold items, greasy meals, and inconsistent preparation.
Cleanliness
Some reviews highlighted cleanliness and hygiene issues among staff, while others noted positive experiences regarding cleanliness.
Pricing Issues
Several customers expressed dissatisfaction with pricing, feeling that they were overcharged for certain items or that the value did not match the cost.
Positive Experiences
Despite the negative feedback, many customers shared positive experiences, particularly regarding specific menu items and friendly service from certain staff members.
MP
Marty Pena
Nov 14, 2025
1.0
Ordered triple buster combo and Leslie i believe took my order here in Plainview and when I got to the window I let her know she didn't ask me what kind of drink I wanted and then was very rude and pretty much called ma a liar say that I did not say that so I said I wanted the combo after all so they added the fries and drink separately charging me for both making my order way more than it should have been because she said they can't void the sale and re do it the way I ordered it I was upset and even after that she didn't give me my drink so I had to go inside to get it and even then she acted like she did give it to me so I didn't want to argue with her anymore so.i just left upset and will not go back ever again and will let everyone know how this place is and her as well
RP
Rosendo Perez
Oct 26, 2025
1.0
drinks were flat and did not give us our ice-cream.
JJ
Joshua Jones (Josh)
Sep 18, 2025
5.0
Great food great service
RC
Rex Covington
Aug 29, 2025
1.0
Went inside to order four steak fingers and they charge me the same price as a steak finger basket. So they’re basically ripping you off stealing. I guess I was talking to a manager and she said that’s just the way the prices are set and I told her that wasn’t right because you’re basically ripping people off. She said she would check into it.
I’ve voted for steak fingers from other Dairy Queen and they did not charge me a crazy price like this place. I’ll never come back here!