Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Order Accuracy
Many customers reported frequent mistakes with their orders, including missing items and incorrect food.
Food Quality
Several reviews mentioned issues with food quality, such as cold fries and poorly prepared items.
Management Issues
Customers expressed concerns about management, citing unprofessional behavior and lack of oversight.
Cleanliness
Some reviews noted cleanliness issues within the restaurant, including dirty tables and overflowing trash.
CG
Cason Green
Nov 12, 2025
1.0
Is this really a a fast food establishment… food should be free if I had to wait over 10min in line not busy.
KL
Karen Longo
Nov 11, 2025
1.0
Hardly any of our orders have been right tye last few times we have gone. I would get a hamburger and ask for just mustard. I had 3 tiny drops of mustard on mine. And my son always asks for no pickles. His always ends up with pickles. My husband says light mayo on his spicy chicken sandwichs and they always flood it with mayo.
AH
angela hatten
Nov 8, 2025
1.0
They are always rude whether it is through drive thru or the lobby. I came in today and every table was very dirty. Instead of bringing my order to my table, the older lady called out my order for me to come get it. I wasn’t greeted at no point while in here and the lady that did walk over here, didn’t smile or anything. Nobody here seems to have any type of customer service skills. Obviously needs new management.
MR
MaTreeka Rogers
Nov 6, 2025
1.0
Most mcdonalds curbside are quick. You could go through this mcdonalds drive thru 7x and still beat the person who ordered ahead in curbside. Drive thru isnt too quick either btw so that says alot. Many times ive gone in the get my curbside order to see management and staff sitting around talking with orders on the screen. I use to work here in high school and just saying service has gone way down especially since Kelli has been gone.
MD
Margie Disher
Nov 3, 2025
4.0
I’ve only lived here 4 yrs. But my kids love McDonalds. Although it can be frustrating with the wait I also understand the understaff issues. But only a few times did I have something missing or wrong . 90% of the time the attitudes were good considering the amount of rude customers they probably deal with on a daily. They are doing a great job & no way I would be as calm or nice with some people that come thru the lines.
What are the regular operating hours for this McDonald's location?
This McDonald's in Pittsburg, TX is open from 5:00 AM to 11:00 PM on weekdays and Sunday, and until midnight on Friday and Saturday.
What are the delivery hours for this McDonald's?
Delivery is available daily from 6:00 AM to 10:00 PM, with extended hours until 11:00 PM on Fridays and Saturdays.
Does this McDonald's offer drive-thru service and what are its hours?
Yes, the drive-thru is open daily from 5:00 AM to 11:00 PM, extended to midnight on Fridays and Saturdays.
Is mobile ordering available and how can I place an order for delivery or pickup?
You can order using the McDonald's app for iOS or Android, or online at https://mcdonalds.order.online/business/-5579, offering delivery and curbside pickup.
What payment methods are accepted at this McDonald's location?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa as payment options.
Does this McDonald's location have WiFi available for customers?
Yes, WiFi service is available at this McDonald's for customer use.
Are there any nearby coffee shops if I want a different beverage option before or after visiting McDonald's?
Starbucks is located nearby, offering a variety of coffee options if you want to enjoy a different beverage before or after your visit.
What nearby grocery stores can customers visit when coming to McDonald's?
Brookshire's supermarket is close by, making it convenient for customers to combine shopping trips with dining at McDonald's.
Where can I get a car wash nearby after dining at McDonald's?
Red Line Laser Wash is a nearby car wash where you can conveniently get your car cleaned after your McDonald's visit.
Can I find automotive parts near this McDonald's location in Pittsburg, TX?
Yes, ABC Auto Parts and B&S Hardware & Lumber are local stores nearby where you can find automotive parts and hardware supplies.